Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

106 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


HL
Howard L.
Naples, FL
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Howard said the service was very good.
This review was collected via phone interview by Customer Research Inc.

KA
Ken A.
Delray Beach, FL
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Ken said the service was the best.
This review was collected via phone interview by Customer Research Inc.

PB
Pete B.
Lake Worth, FL
Lexus IS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Pete said the employees were nice. The provided him transportation home.
This review was collected via phone interview by Customer Research Inc.

MN
Matt N.
Delray Beach, FL
Lexus GX 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Matt said he has known the business for 9 years and they provided excellent service.
This review was collected via phone interview by Customer Research Inc.

AW
AL W.
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
Great service
The plastic sheath under my car was hanging off, scraping against the ground. Eric fit me into their schedule same day to make the repair. They also repaired it rather than replace it, with was much less expensive. They were very accommodating, which was appreciated. I highly recommend them.

RW
Rose W.
Florida
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Rose said she was very satisfied with her service.
This review was collected via phone interview by Customer Research Inc.

JS
Janete S.
Delray Beach, FL
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Janete said the prices at this business were good, and the staff was very honest and accommodating.
This review was collected via phone interview by Customer Research Inc.

MW
MARK W.
Delray Beach, FL
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Good reception, work done quickly & properly
I have been using Eric's Wrench for many years in Florida & have recommended it to friends who have thanked me.

RD
Richard D.
Delray Beach, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
1997 and 2007 Lexus
Eric's has serviced our 1997 Lexus (218,000 miles) and 2007 Lexus (118,000 miles) "forever". We love Eric and his crew. We have recommended Eric's to many other Lexus owners, who are equally satisfied.

GB
GAIL B.
Delray Beach, FL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Honest service at Eric's Wrench
You'll find professional, courteous service staff and good mechanics at Eric's Wrench, and they are honest!

NS
Norman S.
Delray Beach, FL
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/18/2019 Category: Service
Norman said that he felt he was over-sold. He said he went to the business for a basic oil change and his bill reached to almost $200. He said the staff was nice.
This review was collected via phone interview by Customer Research Inc.

JK
JOEL K.
Hyundai SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Dr.J
Delighted with the service we received .Entire staff most attentive,informative and polite

JP
Jim P.
Key West, FL
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Jim said the employees treated him fairly. They took his vehicle in promptly. They provided a really nice job.
This review was collected via phone interview by Customer Research Inc.

AK
AMY K.
Boynton Beach, FL
Lexus NX 200t
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
The best service around!
We found Eric’s Wrench when googling for Lexus service. The reviews were amazing and decided to give them a try. The customer service was better than could be anticipated. Every question was answered and prices were given upfront. Chris in the front office was so professional. They serviced my Lexus and provided a complete report with pictures of all parts checked and/or replaced. They were so honest in not installing new parts that were not needed. The finished invoice was exactly as stated before the work was done. No need to go any further than Eric’s Wrench for the best and most honest service for your auto.

MA
Marty A.
Key West, FL
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Marty said the service he receives is terrific.
This review was collected via phone interview by Customer Research Inc.

CW
CHARLES W.
Delray Beach, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Great work
Friendly , professional, reasonable, top quality work, cleanest shop ever. They will be doing all my future work.

RM
RITA M.
Boynton Beach, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
great place
In this day and age it is rare to find an auto shop that is alway courteous, always prompt, always polite and aside from really know what they are doing, they are very honest.

EW
EILEEN W.
Boynton Beach, FL
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Unbelievable caring people and wonderful service
I have been going there through 2 lexus. Kind and knowledgeable people. So trustworthy

BW
BONNIE W.
Delray Beach, FL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
“Honest Engine”
I would never buy a car that Eric couldn’t service!
He is our go-to man and everyone that works for him we feel the same. Friendly, HONEST, knowledgeable and they all go beyond the limits to solve the cars problem, big or small.

GC
Gerry C.
Boynton Beach, FL
Lexus ES 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019 Category: Service
Gerry said the business sort of made his vehicle work. They are as good as anyone else. The cost is a reasonable price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 106 in total