Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

967 Reviews

98% Would Recommend
82% Business Response
Latest Review 3 days ago

Reviews


MW
Mike W.
Quincy, IL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Mike said he has never had a problem with this business.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Mendon, IL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
James said he was happy with everything at the business. They take care of their customers.
This review was collected via phone interview by Customer Research Inc.

AH
Andrea H.
Camp Point, IL
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Andrea said she can typically get someone on the phone when she calls the business. The last couple times she had called she has been getting an automated system that makes it difficult to get to an actual staff member.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Delta Tire & Custom Wheels responded on 08/13/2018

Hello, Andrea.

Thank you for taking time to answer our survey, your feedback is important to us. I'm sorry that you've been having problems getting through on the phone, it can get pretty hectic. Please come again as needed.

Dave and "The Delta Tire Team"


JR
John R.
Quincy, IL
Chrysler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
John said that the place is the best, he is very satisfied. They are good people with good prices.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Delta Tire & Custom Wheels responded on 08/06/2018

Hello, John.

Thank you for taking time to answer our survey, your feedback is important to us. Please come again as needed.

Dave and "The Delta Tire Team'


MM
Mike M.
Quincy, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Mike said he's been doing business with this facility for a very long time. All of the staff members have good old fashion customer service skills.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Delta Tire & Custom Wheels responded on 08/06/2018

Hello, Mike.

Thank you for choosing Delta Tire to service your vehicle, we appreciate your business. We're here when you need us. Please come again.

Dave and "The Delta Tire Team"


JY
JAY Y.
Hannibal, MO
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Very friendly and personable service
The Delta Team was exceptionally courteous, personable and promptly repaired the tire on my wife's Explorer. When I asked for further information, they took the time to be sure I got it and was satisfied. It is no mystery as to why Delta has been the first one mentioned when people ask where to get tires and mechanical service done.
Thanks Delta Tire!
Dave S. from Delta Tire & Custom Wheels responded on 08/06/2018

Hello, Jay.

Thank you for the kind words, we appreciate the positive feedback. We strive to provide all our customers with top notch, quality service. Please come again as needed.

Dave and "The Delta Tire Team"


KS
Kevin S.
Plainville, IL
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Kevin said, this business is nice and polite and they do good work.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Delta Tire & Custom Wheels responded on 08/06/2018

Hello, Kevin.

Thanks for stopping by, we appreciate your business. Please come again as needed.

Dave and "The Delta Tire Team"


MM
MARK M.
Clayton, IL
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Mkm
Thanks for your help and great service.
Dave S. from Delta Tire & Custom Wheels responded on 07/27/2018

Hello, Mark.

Thank you for choosing Delta Tire for your automotive service needs, we appreciate your business. Please come again.

Dave and "The Delta Tire Team"


EW
Ed W.
Quincy, IL
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Ed said the business treats customers right.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Delta Tire & Custom Wheels responded on 07/27/2018

Hello, Ed.

Thanks for taking time to answer our survey, your feedback is important to us. Please come again as needed.

Dave and "The Delta Tire Team"


MJ
Mike J.
Quincy, IL
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Mike said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Delta Tire & Custom Wheels responded on 07/23/2018

Hello, Mike.

Thank you for choosing Delta Tire to service your vehicle. We appreciate your business. Please come again as needed.

Dave and "The Delta Tire Team"


JK
Jane K.
Quincy, IL
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Jane said the staff were really good.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Delta Tire & Custom Wheels responded on 07/18/2018

Hello, Jane.

Thank you for coming in, we appreciate your business. Please come again as needed.

Dave and "The Delta Tire Team"


KC
Katie C.
Quincy, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Excellent Service and Highly Recommend
I called this morning to have Delta Tire check my rear brakes. They allowed me to come in immediately, started a ticket while I was on the phone, then gave me a quote for brake pads/rotors when I dropped it off. They texted me the link to the electronic diagnostic, then called and said exactly what I needed done. They were able to do the work same day and finished within 2 hours! They even gave me a $ off coupon on my final bill! They were excellent and polite and I highly recommend to anyone looking for a service center!!
Dave S. from Delta Tire & Custom Wheels responded on 07/18/2018

Hello, Katie.

Thank you for taking time to answer our survey. Your feedback is important. We strive to provide our customers with top-notch service in a timely manner. We'll be here when you need us. Please come again.

Dave and "The Delta Tire Team"


PR
Paul R.
Monticello, MO
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Paul said he has dealt with the business before. They provide fast service and get the job done. He feels that they are a bit high on price.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Delta Tire & Custom Wheels responded on 07/11/2018

Hello, Paul.

Thank you for taking time to answer our survey, your feedback is important. Please come again as needed.

Dave and "The Delta Tire Team:


KT
KAREN T.
Payson, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
Excellent trustworthy service. Right across the street from where I work so easy to leave there so they can work in when I don’t schedule an appointment and easy to pick up. Don’t try to sell me things I don’t need. Very reasonable prices.
Excellent trustworthy service. Right across the street from where I work so easy to leave there so they can work in when I don’t schedule an appointment and easy to pick up. They don’t try to sell me things I don’t need. Very reasonable prices. Very friendly like the “old time neighborhood garage” but offers modern day services.
Dave S. from Delta Tire & Custom Wheels responded on 07/09/2018

Hello, Karen.

Thank you for taking time to answer our survey, your feedback is important. We're here when you need us. Please come again.

Dave and "The Delta Tire Team"


JH
JASON H.
Quincy, IL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Fast service
They got me right in and changed all 4 tires while I waited. Great service. All though I would feel more comfortable if they used torque wrench’s to tighten the lug nuts.
Dave S. from Delta Tire & Custom Wheels responded on 07/18/2018

Hello, Jason.

Thanks for coming in, we appreciate your business. We're here when you need us. Please come again.

Dave and "The Delta Tire Team"


BB
BETTE B.
Quincy, IL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
trustworthy customer service, knowledgeable mechanics
Prompt service...... VW Jetta engine light issues ... problem noted, part ordered, problem fixed ~ 24 hour turn around!
Bette B
Dave S. from Delta Tire & Custom Wheels responded on 07/18/2018

Hello, Bette.

Thanks for the kind words, I hope all is well with Blue Belle :) We'll be here for you when you need us. Please come again.

Dave and "The Delta Tire Team"


KB
Kevin B.
Quincy, IL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Kevin said the business provides good service always.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Delta Tire & Custom Wheels responded on 06/22/2018

Hello, Kevin.

Thank you for taking time to answer our survey, your feedback is important. We're here when you need us. Please come again.

Dave and "The Delta Tire Team"


PC
Patty C.
Quincy, IL
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Patty said everything was good and this facility always does a good job.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Delta Tire & Custom Wheels responded on 06/22/2018

Hello, Patty.

Thank you for your kind words, we appreciate your business. Please come again as needed.

Dave and "The Delta Tire Team"


TO
Tony O.
Quincy, IL
Lincoln LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Lynn. She said everyone there was helpful. They fixed her vehicle right away and they did an awesome job.
This review was collected via phone interview by Customer Research Inc.
Dave S. from Delta Tire & Custom Wheels responded on 06/22/2018

Hello, Tony and Lynn.

Thank you for coming in, we appreciate you being a long time, loyal customer. Please come again as needed.

Dave and "The Delta Tire Team"











GD
GARDNER D.
Quincy, IL
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Awesome Maintenance and Customer Service
Delta Tire helps me maintain a pool fleet for my work. They go the extra mile to help me out in keeping them maintained. Always great customer service by the Delta Team. Pleasant experience every time.
Dave S. from Delta Tire & Custom Wheels responded on 06/06/2018

Hello, Pam.

Thank you for your kind words, we appreciate the opportunity to keep your fleet running. We're here when you need us. Please come again as needed.

Dave and "The Delta Tire Team"