Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

879 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


RB
Robert B.
Gilbert, AZ
Honda Odyssey
Verified
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10/19/2018
They are fantastic
Matt and his sister and everyone that works there is great. I totally and completely trust them with my car.

AJ
Alexandria J.
Gilbert, AZ
GMC Acadia
Verified
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10/18/2018
Honest Mechanic
Great people. Clean, knowledgeable, professional and friendly. Recently moved to Phoenix and was worried about finding a good mechanic in the area. I definitely found one here.
Matthew P., Owner from Desert Car Care McQueen responded on 10/19/2018

Thank you Alexandrai!!!
It is our pleasure.
We welcome you to the Desert Car Care McQueen family.  


SK
Steve K.
Gilbert, AZ
Buick LaCrosse
Verified
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10/16/2018
Inexpensive,truthful and reliable place for repairs.
The most reliable place I have been to in years. Was called with updates throughout the repair. The estimated price was what I paid.
Matthew P., Owner from Desert Car Care McQueen responded on 10/18/2018

Thank you Steve.  It was really our pleasure.  We look forward to seeing you again and welcome you to the Desert Car Care McQueen family!!


CH
Christina H.
Chandler, AZ
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great service
Very happy with service provided. Will highly recommend
Matthew P., Owner from Desert Car Care McQueen responded on 10/08/2018

Thank you Christina. 
It is our pleasure to assist you with your car care needs.  


JC
Jordan C.
Mesa, AZ
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
As expected, great job!
The folks at Desert Car Care were kind enough to schedule me an appointment close to when they were closing. Very kind, efficient, and friendly people!
Matthew P., Owner from Desert Car Care McQueen responded on 10/05/2018

It was our pleasure to have you into our shop.  Thanks for being understanding.  We look forward to helping you with your car care needs in the future.  Have a great weekend Jordan.


JD
Jason D.
Gilbert, AZ
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Jason said the service at this facility was excellent. He was glad to do business with them.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Arizona
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Doug said the business provided good service and the staff were nice. The service did a take a bit longer than usual.
This review was collected via phone interview by Customer Research Inc.

CM
Clair M.
Arizona
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Claire said they were helpful and went out of their way to make her feel comfortable.
This review was collected via phone interview by Customer Research Inc.
Matthew P., Owner from Desert Car Care McQueen responded on 09/30/2018

Claire, thank you so much for the great review!


DS
Danielle S.
Mesa, AZ
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Danielle said the business has really good service. They have fantastic mechanics, they explain things in a way she could understand.
This review was collected via phone interview by Customer Research Inc.

SB
Steven B.
Gilbert, AZ
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Steven said the business took care of him quite well
This review was collected via phone interview by Customer Research Inc.
Matthew P., Owner from Desert Car Care McQueen responded on 09/12/2018

Steve, you the man!


CP
Chris P.
Arizona
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Chris said Matt and the staff do quality service, and he trusts them very much.
This review was collected via phone interview by Customer Research Inc.
Matthew P., Owner from Desert Car Care McQueen responded on 09/12/2018

Chris, it's why we do what we do! Thank you so much for your review!


DH
Darling H.
Gilbert, AZ
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Honest, quality, fast service
I love Desert Car Care they are honest friendly and they have always provided quality work on my vehicle.

TW
Traci W.
Gilbert, AZ
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Traci said this business always tells her when the vehicle is ready.
This review was collected via phone interview by Customer Research Inc.

JG
Justine G.
Gilbert, AZ
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Justine said the employees did everything that needed to be done. They were friendly, timely and efficient.
This review was collected via phone interview by Customer Research Inc.

AS
Ariauna S.
Chandler, AZ
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Ariauna said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CP
Cindy P.
Mesa, AZ
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Cindy said the staff are awesome. They always take care of her and are super honest. She said she has been taking her vehicle there for a long time now.
This review was collected via phone interview by Customer Research Inc.
Matthew P., Owner from Desert Car Care McQueen responded on 08/22/2018

Thank you Cindy!


CC
Callyn C.
Arizona
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Callyn said the staff at this facility had great service. The owner was personable, quick and efficient. They run the facility well.
This review was collected via phone interview by Customer Research Inc.
Matthew P., Owner from Desert Car Care McQueen responded on 08/18/2018

Thank you for the review! 


LJ
Lund J.
Arizona
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Lund said the staff provided awesome customer service in a timely manner. The vehicle was returned in good working condition..
This review was collected via phone interview by Customer Research Inc.

AS
Alka S.
Arizona
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Alka said the service was fabulous. The staff were great people who responded immediately to her. She did not have any complaints. It was a great place to go for service. They gave her a very honest opinion and she never had to wait long.
This review was collected via phone interview by Customer Research Inc.

LC
Lyall C.
Phoenix, AZ
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Lyall said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.