Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

928 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


NK
Ned K.
Gilbert, AZ
Honda HR-V
Verified Customer
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02/16/2019
Ned Kircher
Matt and Patrick did an EXCELLENT job! I brought my wife's 2016 Honda HR-V in for repairs. It had been in a minor accident. The front grill was pushed in a little. Matt ordered the part from Honda, and the car was fully repaired by the end of the day. It cost a total of $492. A body shop would have probably cost about $1,500. My wife and I were very happy with the outcome.

Ned & Virginia Kircher
Matthew P., Owner from Desert Car Care McQueen responded on 02/17/2019

Thank you for the review Ned. I'm glad we were able to get that job done for you Sir. 


JH
Jason H.
Gilbert, AZ
Dodge Pickup
Verified Customer
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02/15/2019 Category: Service
Jason said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

RM
Randy M.
Gilbert, AZ
GMC Sierra 1500
Verified Customer
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02/04/2019
Always curtious and caring
Have been taking vehicles here for years now. I even moved about 10 miles away but still travel to the business because I know I will be treated well, and with good honest work. Friendly, honest, and always willing to schedule you in if you have the ability to do so. Finding a good mechanic that is honest is tough to do these days, I appreciate Matt and his crew.
Matthew P., Owner from Desert Car Care McQueen responded on 02/04/2019

Thank you for the great review Randy. It's our pleasure.


KK
Kevin K.
Gilbert, AZ
Kia Sorento
Verified Customer
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01/28/2019
Quick oil change.
Got in for an oil change. As usual service was great and staff was friendly.

RN
Randie and Al N.
Gilbert, AZ
Toyota Camry
Verified Customer
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01/25/2019
Always get excellent service
Took my car in because my drivers side mirror got torn off by a piece of tire. Ordered the new part and Matt and his crew had it installed in no time. Chuck also noted some other minor damage and it also was fixed. I take both vehicles here and highly recommend desert car care. They really care!
Matthew P., Owner from Desert Car Care McQueen responded on 01/26/2019

Hey Randi it always a pleasure. Thank you Ma'am for the great review!


TH
Todd H.
Gilbert, AZ
Honda Accord Sdn
Verified Customer
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01/19/2019
Honest, reliable, great customer care!
Been going here for 3 years, always satisfied with service. Matt and the techs are great! Always up front about what work needs to be done, not done. Reliable, on time, dependable.... no hype or sales pressure here. Thanks guys!!!!!

TA
Tony A.
Gilbert, AZ
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Great customer sevice
Every visit I have great customer service! Not mention honestly! Thanks Matt!

JT
Justin T.
Arizona
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Justin said the staff is good. He's been going there for a while.
This review was collected via phone interview by Customer Research Inc.

JD
Jim D.
Gilbert, AZ
Jeep Wrangler
Verified Customer
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01/18/2019
Routine servicing + leak detection pump replacement
As always, great job.
Matthew P., Owner from Desert Car Care McQueen responded on 01/18/2019

Thank Jim for the review!


ET
Eric T.
Arizona
Ford Fusion
Verified Customer
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01/16/2019 Category: Service
Eric said the staff took care of the problem.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Arizona
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Doug said the staff was a pleasure to deal with and the service was quick and thorough.
This review was collected via phone interview by Customer Research Inc.
Matthew P., Owner from Desert Car Care McQueen responded on 01/17/2019

Thank you for the review Doug!


WT
Walker T.
Arizona
Ford Econoline Wagon
Verified Customer
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01/09/2019 Category: Service
Walker said the service was great. He mentioned that it took a little longer than expected but the staff was nice, didn't complain, and did a good job.
This review was collected via phone interview by Customer Research Inc.
Matthew P., Owner from Desert Car Care McQueen responded on 01/11/2019

Thank you for the review Walker! We appreciate it!


JD
Jim D.
Gilbert, AZ
Toyota Corolla
Verified Customer
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01/01/2019
Great service!
Excellent service, reliable, prompt, reasonably priced. No complaints:)
Matthew P., Owner from Desert Car Care McQueen responded on 01/01/2019

Thanks for the great review Jim!


RV
RJ V.
Nissan Frontier 2WD
Verified Customer
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12/27/2018
Great prompt service
Dropped the truck off to get front end aligned.....got it back 3 houds later done....truck feels like its on glass....very happy.
Place is sooper clean .....pride in ownership in effect.

-RJ
Matthew P., Owner from Desert Car Care McQueen responded on 12/27/2018

Thank you for the wonderful review RJ!


GM
Gabriel M.
Mesa, AZ
Nissan Versa
Verified Customer
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12/27/2018 Category: Service
Gabriel said that the place had great service, they were honest and they weren't trying to take advantage.
This review was collected via phone interview by Customer Research Inc.
Matthew P., Owner from Desert Car Care McQueen responded on 01/02/2019

Thank you very much for the review Gabriel!


MD
Matthew D.
Tempe, AZ
Hyundai Elantra
Verified Customer
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12/21/2018
Incredible Customer Service
I have been coming to this place to get my car repaired for as long as I can remember and I can't say I've ever been disappointed. The previous owner as well as the current owner Matthew Prutch have always looked out for me. Desert Car Care on McQueen have always helped fulfill my needs and helped me save where I can to get the best deal I can. I honestly can't think of another place I'd be willing to get service done on my car, thank you Matthew and everyone at Desert Car Care McQueen for all that you do!
Matthew P., Owner from Desert Car Care McQueen responded on 12/21/2018

Thank you Matthew for the great review! We appreciate it very much!


SF
Samual F.
Gilbert, AZ
Toyota Highlander
Verified Customer
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12/20/2018
Affordable & great customer service
Seriously i love Desert car care! I won’t go anywhere else!
Matthew P., Owner from Desert Car Care McQueen responded on 12/20/2018

Thank you very much for the great review Samuel!


BV
Brian V.
Gilbert, AZ
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Brian said the service at this business was really good.
This review was collected via phone interview by Customer Research Inc.
Matthew P., Owner from Desert Car Care McQueen responded on 12/21/2018

Thank you for the review Brian!


MW
Matthew W.
Chandler, AZ
Chevrolet Colorado
Verified Customer
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12/12/2018
Great service
I've been taking my cars here for years. These guys are great, and really trustworthy. The prices are fair, and they always do a fantastic job. I would 100% recommend them for any car needs you have.

AJ
Alexandria J.
Gilbert, AZ
GMC Acadia
Verified Customer
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12/12/2018
Best Mechanic
This shop is hands down the best shop! They are honest and kind. I wouldn’t even think of taking my car anywhere else.
Matthew P., Owner from Desert Car Care McQueen responded on 12/13/2018

Thank you very much for the wonderful review!