Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

863 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


CC
Callyn C.
Arizona
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Callyn said the staff at this facility had great service. The owner was personable, quick and efficient. They run the facility well.
This review was collected via phone interview by Customer Research Inc.
Matt P. from Desert Car Care McQueen responded on 08/18/2018

Thank you for the review! 


LJ
Lund J.
Arizona
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Lund said the staff provided awesome customer service in a timely manner. The vehicle was returned in good working condition..
This review was collected via phone interview by Customer Research Inc.

AS
Alka S.
Arizona
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Alka said the service was fabulous. The staff were great people who responded immediately to her. She did not have any complaints. It was a great place to go for service. They gave her a very honest opinion and she never had to wait long.
This review was collected via phone interview by Customer Research Inc.

LC
Lyall C.
Phoenix, AZ
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Lyall said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

KH
Kurt H.
Mesa, AZ
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Kurt said he has never had any issues with this business and they have always been very nice.
This review was collected via phone interview by Customer Research Inc.

PV
Philip V.
Arizona
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Philip said the staff really went out of their way to help him.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Arizona
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Mark said the business was honest and on time. They gave him a ride to and from his home. The service was good. He said it was the best service he had ever had.
This review was collected via phone interview by Customer Research Inc.
Matt P. from Desert Car Care McQueen responded on 07/25/2018

Hey there Mark. Thanks so much for giving us the opportunity to earn your business. I'm glad it was a good experience for you. It was great meeting you and we'll be here if you need repair work in the future.


BJ
Byron J.
Arizona
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Byron said the staff at this business are the best.
This review was collected via phone interview by Customer Research Inc.

DD
Don D.
Arizona
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Don said the staff members at this business were courteous and he likes the work they did with the repairs on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JA
Joey A.
Arizona
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Joey said the staff provide quality work, great customer service, and everything was clean in the facility.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Arizona
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ken said this business does everything right. The staff are great people because they are courteous and efficient.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Gilbert, AZ
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
David said the facility has honest employee's and fair prices.
This review was collected via phone interview by Customer Research Inc.
Matt P. from Desert Car Care McQueen responded on 06/22/2018

Thank you David for the great review!


TR
Teresa R.
Arizona
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Teresa said the service was good.
This review was collected via phone interview by Customer Research Inc.

CP
Camron P.
Arizona
Jeep Wrangler
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2018 Category: Service
Camron said the staff did not do a good job with washing his vehicle or vacuuming. He did not like this because of the price he paid for the service. They did not clean up the cup holders or vacuum under the seats.
This review was collected via phone interview by Customer Research Inc.
Matt P. from Desert Car Care McQueen responded on 06/15/2018

Hey there Camron. I'm fairly sure your review was meant for a car wash business of some kind? There must be a mistake as we don't even have a vacuum at our shop. 


PL
Paul L.
Arizona
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Paul said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KO
Kristin O.
Gilbert, AZ
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Kristin said the staff was friendly and provided service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SF
Santino F.
Arizona
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Santino said the staff got the job done very well and they were quick. They're awesome. He had a great experience overall.
This review was collected via phone interview by Customer Research Inc.

SW
Siobhan W.
Arizona
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Siobhan said they are the best place she has found in Arizona. They are precise, knowledgeable and they answered all the questions she asked.
This review was collected via phone interview by Customer Research Inc.
Matt P. from Desert Car Care McQueen responded on 06/11/2018

Thank you Siobhan for the great review! It was a pleasure to serve you. We really do appreciate your business.


JE
Jason E.
Arizona
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Jason said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

OR
Oscar R.
Arizona
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Oscar said he liked the promptness and the service was good.
This review was collected via phone interview by Customer Research Inc.