Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

850 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


CP
Camron P.
Arizona
Jeep Wrangler
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2018 Category: Service
Camron said the staff did not do a good job with washing his vehicle or vacuuming. He did not like this because of the price he paid for the service. They did not clean up the cup holders or vacuum under the seats.
This review was collected via phone interview by Customer Research Inc.
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Matt P. from Desert Car Care McQueen responded on 06/15/2018

Hey there Camron. I'm fairly sure your review was meant for a car wash business of some kind? There must be a mistake as we don't even have a vacuum at our shop. 


PL
Paul L.
Arizona
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Paul said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KO
Kristin O.
Gilbert, AZ
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Kristin said the staff was friendly and provided service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SF
Santino F.
Arizona
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Santino said the staff got the job done very well and they were quick. They're awesome. He had a great experience overall.
This review was collected via phone interview by Customer Research Inc.

SW
Siobhan W.
Arizona
Toyota Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Siobhan said they are the best place she has found in Arizona. They are precise, knowledgeable and they answered all the questions she asked.
This review was collected via phone interview by Customer Research Inc.
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Matt P. from Desert Car Care McQueen responded on 06/11/2018

Thank you Siobhan for the great review! It was a pleasure to serve you. We really do appreciate your business.


JE
Jason E.
Arizona
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Jason said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

OR
Oscar R.
Arizona
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Oscar said he liked the promptness and the service was good.
This review was collected via phone interview by Customer Research Inc.

NJ
Nona J.
Arizona
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Nona said every time she goes there, the owner gives her the best deal. He is honest with her and it doesn't feel like a scam. She stated she feels comfortable with them and she knows her vehicle will be taken care of properly.
This review was collected via phone interview by Customer Research Inc.
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Matt P. from Desert Car Care McQueen responded on 06/04/2018

Thank you for the nice review Nona!


GM
Gabriel M.
Arizona
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Gabriel said the business gave her a reasonable and fair price that was $20 cheaper than she expected and they gave her a discount on the oil change.
This review was collected via phone interview by Customer Research Inc.

ML
Michelle L.
Arizona
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Michelle said it was fast and the staff were courteous.
This review was collected via phone interview by Customer Research Inc.

SW
Suzet w.
Arizona
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Suzet said she was really happy with the service.
This review was collected via phone interview by Customer Research Inc.

JD
Jim D.
Gilbert, AZ
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Brake job and routine servicing
As always, they did a great job - courteous, on time, and excellent work. I wouldn't go anywhere else.

TC
Tywone C.
Arizona
Chevrolet Tahoe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Tywone said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Arizona
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
John said the staff did what was asked on a simple service .
This review was collected via phone interview by Customer Research Inc.

AI
Adaieze I.
Tempe, AZ
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Adaieze said the staff was knowledgeable, fast, and made sure all the vehicle requirements were met.
This review was collected via phone interview by Customer Research Inc.

RS
Raj S.
Gilbert, AZ
Honda Accord Cpe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018
Happy customer
Matt was very responsive & accomodating. Satisfied with my service for oil change & tyre rotation.Wish i could have gotten a ride or pickup after dropping my car.
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Matt P. from Desert Car Care McQueen responded on 05/10/2018

Hi Raj. Thank you for the review. We are glad that you were happy with our service. We try to accommodate our customers with shuttle service when possible. 


KC
Karen C.
Arizona
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Karen said the staff was fast, efficient, and explained the details of the service well.
This review was collected via phone interview by Customer Research Inc.

JK
Jennifer K.
Arizona
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jennifer said the staff were fast, efficient, and friendly.
This review was collected via phone interview by Customer Research Inc.

JH
Jason H.
Gilbert, AZ
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Jason said he was satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

BJ
Byron J.
Arizona
Ford Fiesta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Byron said he has been a customer for a few years and has never had an issue with them.
This review was collected via phone interview by Customer Research Inc.