Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 358 Reviews )

97% Would Recommend
Latest Review 11 days ago

Reviews


EM
Eddie M.
Keller, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Eddie said the business provides good service.
This review was collected via phone interview by Customer Research Inc.
Mark M. from Diesel Works responded on 03/08/2018

Thank you Eddie! I'm glad we meet your expectations. Please don't hesitate to call or come in on your next vehicle service. 

Diesel Works Family

RP
Ronnie P.
Fort Worth, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018 Category: Service
Ronnie said the employees were great and honest.
This review was collected via phone interview by Customer Research Inc.
Mark M. from Diesel Works responded on 03/08/2018

Thank you Ronnie! We do our best to take care of our customers. Hope to see you for your next vehicle service. 

Diesel Works Family

AM
Armando M.
Grand Prairie, TX
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/16/2018 Category: Service
Armando said it was too expensive for a small repair but he was still happy about the service.
This review was collected via phone interview by Customer Research Inc.
Mark M. from Diesel Works responded on 03/08/2018

'I'm so sorry to hear there was an issue Armando! Please do not hesitate to return. We do offer specials on our website to help with pricing. www.dieselworksntx.com WE also offer a small discount for Senior Citizens and Military!

Diesel Works Family

NC
Nicolas C.
Fort Worth, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Nicolas said he got what he was looking for from the service. The staff was straightforward and the prices were good.
This review was collected via phone interview by Customer Research Inc.
Mark M. from Diesel Works responded on 03/08/2018

Thank you Nicolas! You are a valued customer of ours. We do appreciate your business.  

Diesel Works Family

GH
Grady H.
Perrin, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Grady said he was happy with his service.
This review was collected via phone interview by Customer Research Inc.
Mark M. from Diesel Works responded on 03/08/2018

Thanks Grady! We are happy that you are happy! Please don't hesitate to give us a call or stop in for a vehicle service. 

Diesel Works Family

JA
Jesus A.
Crowley, TX
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Jesus said the business did what they had to do.
This review was collected via phone interview by Customer Research Inc.
Mark M. from Diesel Works responded on 03/08/2018

Thanks Jesus! Happy things worked out. Hope to see you on your next vehicle service. 

Diesel Works Family

LJ
LANCE J.
El Paso, TX
Volvo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018
Seem work
Very professional and helpful got me up and rolling as promised
Mark M. from Diesel Works responded on 03/08/2018

Thank you Lance! Happy we could get you rolling in a timely manner. Hope to see you for your next vehicle service. 

Diesel Works Family

TJ
Tylor J.
Keller, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Tylor said he's new in town and he was quoted $1500 worth of work that he needed to have done. When he took it into this facility, the mechanic seemed to be very knowledgeable, and did not pressure him at all.
This review was collected via phone interview by Customer Research Inc.
Mark M. from Diesel Works responded on 03/08/2018

Thank you Tylor! I'm glad to hear our staff members were able to make you feel welcomed. Our staff members pride themselves in supporting our customers in whatever decisions they make. Im happy we meet your expectations. 

Diesel Works Family

GR
Gregg R.
Boyd, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2018 Category: Service
Gregg said the employees provided very good service, which he was happy with. The work was done for a good price.
This review was collected via phone interview by Customer Research Inc.
Mark M. from Diesel Works responded on 03/08/2018

Thanks Gregg! We are thrilled you are happy with the service on your vehicle. Hope to see you on any future services or repairs you may need.

Diesel Works Family

RS
RON S.
Arlington, TX
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Awesome people
The people are friendly and the service is was fast and affordable
Mark M. from Diesel Works responded on 03/08/2018

I'm glad to hear you had a great experience. Thanks Ron!

Diesel Works Family

BP
Bryan P.
Fort Worth, TX
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
2017 ram 3500 with destroyed asin transmission and transfer case
Mark, the owner is a very honest and thorough diesel chief. My truck was in had shape having and mark correctly diagnosed it and fixed it. He's a guy who will shoot straight with ya. He's a self starting business owner with a growing business. They doesn't happen by taking advantage of your customer and not fixing the problem
Mark M. from Diesel Works responded on 03/08/2018

Thank you Bryan! I am very happy we were able to meet your expectations and gain your trust. You are a valued customer of ours. Please don't hesitate to call or stop in if you ever have any questions.  

Diesel Works Family

JC
Jonathon C.
Fort Worth, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Jonathon said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JP
Johnny P.
Fort Worth, TX
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Johnny said the business is great. The service was not rushed. The staff double checked the work. It was worth the wait and it was a great experience.
This review was collected via phone interview by Customer Research Inc.
Mark M. from Diesel Works responded on 03/08/2018

Thank you Johnny! We try our best to be sure work is always performed correctly. We do appreciate you and your business in choosing our location. We hope to see you for any future repairs or services you may need. 

Diesel Works Family

KR
Kelvin R.
Fort Worth, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Kelvin said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

JL
Juan L.
Roanoke, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Juan said the staff is very good at what they do. He was pleased.
This review was collected via phone interview by Customer Research Inc.

GJ
Guadalupe J.
Fort Worth, TX
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Guadalupe said the level of service met her expectations and she was well satisfied.
This review was collected via phone interview by Customer Research Inc.

CB
Cameron B.
Aledo, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Cameron said Mark at the front desk was really helpful. He was really attentive.
This review was collected via phone interview by Customer Research Inc.

BH
Berry H.
Fort Worth, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Berry said this business was pretty good.
This review was collected via phone interview by Customer Research Inc.

EM
Eduardo M.
Fort Worth, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Eduardo said so far his vehicle is running good.
This review was collected via phone interview by Customer Research Inc.

VM
Victor M.
Fort Worth, TX
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Victor would recommend this business,
This review was collected via phone interview by Customer Research Inc.