Dinkins Auto Service


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

357 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 25 days ago
KENNY R. on 09/22/2017
Recommended badge inactive Recommended
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"Very nice up front. But .... "
I took my truck in for scheduled maintenance and to solve the whining in the rear end of my 04 Dodge 1500. They changed my oil and said they did a diagnostic on the differential. In which they said that they didn't see anything wrong with the differential because the oil level was full. They charged me $50 to pop the plug on the gear box and stick a finger in it to tell me that it was ok. (Which I had already done myself). They didn't even remove the cover to inspect the gears and told me that I needed to have the entire rear end rebuilt. They also told me that I needed all of my ball joints replaced. Desperately needing my truck to go on a trip to Atlanta later that week , I took it somewhere else as they didn't have the technician on hand at the time to fix my problem. Turns out the ball joints were fine and the spider gears in the differential needed replaced. This business says they specialized on Volvo's so I probably shouldn't have considered them in the first place. I just feel I was taken advantage of for the $50 they charged for a diagnosis that required pulling a plug and checking if there was oil in the "hog head". (Which I had already done myself) none of my family's vehicles will be going there again and I definitely wouldn't suggest them to anyone else.
Vehicle: Dodge Pickup
Service Date: 09/22/2017
Review Created: 09/22/2017 10:02 PM
Peter B. on 09/22/2017
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Peter said this business did a very nice job and she would recommend them.
Vehicle: Honda Accord
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
ROGER T. on 09/19/2017
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"A/C Repair"
Very quick turn around when the car was brought in for service. Even when it had to come back for a second, unknown repair, it was done quickly and efficiently.
Vehicle: Toyota RAV4
Service Date: 08/23/2017
Review Created: 09/19/2017 04:48 AM
Joe D. at Dinkins Auto Service responded on 09/20/2017

THANKS ROGER FOR THE GREAT REVIEW, WE REALLY APPRECIATE YOUR BUSINESS

Jonathan B. on 09/18/2017
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Jonathan said the staff understood what he needed, and they were able to get it done quickly.
Vehicle: Toyota Highlander
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/20/2017

THANKS JONATHAN FOR THE GREAT REVIEW

Marlene G. on 09/18/2017
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Marlene said this business is prompt, polite, professional and he explains all his work to her. The mechanic is a very nice man.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/20/2017

THANKS FOR THE AWESOME REVIEW!

Craig T. on 09/18/2017
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Craig said this business did exactly what he wanted them to do. He had gone elsewhere before and they did not do this.
Vehicle: Ford Mustang
Category: Service
Service Date: 09/06/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/19/2017

Craig, thanks so much for the great review. We really appreciate your business

Alexander W. on 09/18/2017
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Alexander said the experience and the service were alright.
Vehicle: Ford Windstar
Category: Service
Service Date: 09/14/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Paul H. on 09/07/2017
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Paul said this business was wonderful. He will not go anywhere else. They were friendly and the work was good. They finished on time. They were honest, trustworthy and loyal. He thanked them for their service.
Vehicle: Volvo V70
Category: Service
Service Date: 08/25/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/14/2017

Thanks Paul for the great review, you are a valued customer

Matt Y. on 09/06/2017
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Matt said everything with this business was good. However when he got his vehicle back he noticed that there was oil and grease on the side of the vehicle the staff had worked on. He found some scuffs on the back end of his vehicle that were not there prior to the service, but he does not know if that was the staff's fault or the tow truck driver's fault.
Vehicle: Jaguar XF
Category: Service
Service Date: 08/30/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/14/2017

Matt, Thanks for the review, sorry about the oil and grease on your car

Orey S. on 09/06/2017
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Orey said he likes Joe.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 08/28/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/14/2017

Thanks Orey for the great revie, we really appreciate your business

TIM R. on 09/02/2017
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"Great service "
Thanks dinkons for the fast friendly service!
Vehicle: Nissan Xterra
Service Date: 08/31/2017
Review Created: 09/02/2017 05:45 AM
Joe D. at Dinkins Auto Service responded on 09/05/2017

Thank you Tim.

Joan B. on 08/21/2017
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Spoke with John. He said they are good people.
Vehicle: Toyota Pickup
Category: Service
Service Date: 07/19/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
KENNETH F. on 08/19/2017
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"HONESTY , GOOD SERVICE , STANDS BEHIND THEIR WORK ,FAIR PRICES"
GOOD COMPANY ,WILL AND HAVE RECOMMENDED TO FRIENDS
Vehicle: Cadillac DeVille
Service Date: 08/18/2017
Review Created: 08/19/2017 11:27 AM
Joe D. at Dinkins Auto Service responded on 08/21/2017

THANKD KENNETH FOR THE GREAT REVIEW, WE REALLY APPRECIATE YOUR BUSINESS!

Elton W. on 08/17/2017
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Elton said the staff did a good job.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 07/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
THOMAS M. on 08/11/2017
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"Prompt, courteous service"
Like usual, Dinkin's performed the work in a quick, friendly fashion.
Vehicle: Ford Police Interceptor
Service Date: 08/10/2017
Review Created: 08/11/2017 03:38 AM
Joe D. at Dinkins Auto Service responded on 08/11/2017

Thanks Thomas for the great review, we really appreciate your business

Kathleen C. on 08/10/2017
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Kathleen said it was fine. They did what she asked and it didn't take long.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/09/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Jamie W. on 08/09/2017
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Jamie said this business was very timely with great prices and good work.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/24/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Benjamin A. on 08/09/2017
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Benjamin said the staff was helpful and nice at the business. The price was reasonable.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/08/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
DENISE M. on 08/08/2017
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"Great service at Dinkins"
As always great service, friendly, and always do a good job. Thank you Denise and your service people.
Vehicle: Chevrolet TrailBlazer
Service Date: 08/07/2017
Review Created: 08/08/2017 05:50 AM
Joe D. at Dinkins Auto Service responded on 08/08/2017

Thanks Denise, you're a great customer

Jeff S. on 08/08/2017
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Jeff said he dropped his vehicle off on short notice. They gave him same day service for his oil change.
Vehicle: Lincoln MKX
Category: Service
Service Date: 08/01/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 357 in total