Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

489 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


DS
Daniel S.
South Carolina
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Daniel said they get the job done. He likes the service and they are overall nice.
This review was collected via phone interview by Customer Research Inc.

GM
Gerald M.
South Carolina
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Gerald said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
SC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Honest and reliable service!
I trust the folk here.

BH
Brett H.
South Carolina
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Brett said the staff was able to provide same day service.
This review was collected via phone interview by Customer Research Inc.

GG
Gary G.
Beaufort, SC
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Gary said Donna is a good person. The business is first class and the price is always right along with the work. He does refer them to others.
This review was collected via phone interview by Customer Research Inc.

LP
Laura P.
South Carolina
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Laura said they are very good at what they do.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Beaufort, SC
Chevrolet Suburban
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/01/2019
Incorrect Diagnosis
I had an issue with my brake pedal vibrating at low speeds when I came to a stop. Discount Auto Center said I needed to spend $600-750 on a ABS pump replacement after connecting the vehicle to a computer. I called another shop and described the problem to them and they said that the diagnosis didn’t make sense, so I took the vehicle to them for a second opinion and I’m glad I did because the second shop was right. The issue was caused from a bad front hub that was about to go out, not the abs pump. I am glad that I didn’t trust Discount Auto Center and went with someone that took the time to figure out the true problem. Perhaps Discount could earn my business back one day if they would refund me for the diagnostics work, but until then I cannot continue to be their customer.
Donna C., Owner from Discount Auto Center responded on 01/11/2019

We really appreciate your feedback and are happy to hear that your vehicle is repaired. Unfortunately we where unable to duplicate your concern with pedal vibration upon braking when your vehicle was at our shop. We did scan your ABS system for stored codes and found a C0265 for ABS module failure. We based our diagnosis on this due to that fact that it can cause pedal actuation. That being said, we value you as a customer and would be happy to refund your diagnosis fee.
 


RB
ROBERT B.
Port Royal, SC
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Helpful beyond what's expected.
Always appreciate your service. Happy New Year, Bob

FF
FRED F.
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
timely and honest
my first visit to discount auto. they checked out my car and the bill was very reasonable. i like the way they handled the problem.

JR
JAMES R.
SC
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
Great Service, get more than Expected
I had my truck in for an oil change and asked them to check it out for anything that might give me a problem on an upcoming 2000 mile road trip. They found several items that required servicing or replacement. The repairs were accomplished within a few hours and my truck is running great.

JY
Jared Y.
Beaufort, SC
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Jared said he's been going to the business for awhile, as they're one of the most honest mechanics. They do what they say they're going to do in the time they say they're going to do it in.
This review was collected via phone interview by Customer Research Inc.

CL
Chris L.
Beaufort, SC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Chris said that he always likes what the place does for him.
This review was collected via phone interview by Customer Research Inc.

AF
Aaron F.
Yemassee, SC
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Aaron said the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

TM
Taquaysha M.
South Carolina
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Taquaysha said her overall customer service experience was great. The staff was great and she will be going back in the future.
This review was collected via phone interview by Customer Research Inc.

CB
CHRISTINE B.
Beaufort, SC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Honest
Honest estimates and length of time to service vehicle. Been bringing my vehicles here for years!

Verified Customer
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Honest and fair
Love this place

WR
Wayne R.
Beaufort, SC
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Wayne said the staff always does a good job for him.
This review was collected via phone interview by Customer Research Inc.

JM
Judson M.
South Carolina
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Judson said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KH
Kenneth H.
South Carolina
Acura Integra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Kenneth said the staff was really helpful.
This review was collected via phone interview by Customer Research Inc.

SF
Susan F.
South Carolina
Subaru Tribeca
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Susan said they were great, They explained what was going on and she didn't have any issues with them.
This review was collected via phone interview by Customer Research Inc.