Pulled in early I thought it was 730 could have been earlier. Had a flat on my way to work. I could not loosen the lugs. Alex was standing behind the counter bay doors open. I asked if he could please help me. I've recently had a stroke and could not crack the lugs. So Alex tells me oh you'll have to wait till 8 o'clock . Seriously dude. he will tell you that I demanded he roll out the jack ECT ect. I never demanded anything from him. I did let him know exactly what I thought of his poor customer service. I mean seriously Alex. As a repeat customer at this shop I was amazed at his lack of service. Oh Alex I realize it was before you opened official. If you don't want customers rolling in early then don't open up your bay doors. And you call me a nut job? You have lots of customers one less now . Two minutes is what it would have taken you as the owner of this wonderful establishment. So who's the nut job? Now that the reviews are out? Good luck Alex
DL
Daniele L.
Greenville, RI
10/31/2022
0
Looks like Pete went belly up
Used this place for well over 2o years. Things seemed to suddenly change, Pete never returned calls, place looks like it is closed, number not in service.
KL
K L.
West Greenwich, RI
12/13/2020
Pricey ..find another place
I have a 2012 Jeep Wrangler with overheating problems...I thought. I replaced the thermostat and wanted them to check the coolant flow through the engine. They checked it...no problems. I thought $150...maybe. It was $258. I could have had the labor for a water pump replaced for that price....My year Jeep, the water pump is pretty easy. I just don't like messing with fluid on the ground..My neighbors and I have wells.
The reason I'm writing this review is because I just realized that they didn't put my splash guard back the way it should be ...it is just hanging.
Not Recommended
LK
Llewellyn K.
West Warwick, RI
09/10/2020
A very good place to take your car
Diversified has treated my wife and myself exceptionally well and we recommend them for everything to do with motoring. We've received friendly, helpful service and reasonable prices.
Llewellyn King.
West Warwick.
Alex and his team at Diversified are wonderful.They are reasonable with pricing whatever you need done. They all do an excellent job. Very pleasant people that work there also.
Outstanding customer service...takes time for everyone even when very busy. Thankful Diversified was recommended by family for fair costs and honest service/repairs.
Spoke with Jane. She said they did a good job and in past experience, they have been satisfied with this business. The only thing is, the reminder sticker fell off and they won't know when to go back for the next oil change. Otherwise, everything is good and they will use the business again.
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