Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

437 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


DB
Danny B.
Washington
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2019 Category: Service
Danny said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Cheney, WA
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2019 Category: Service
Alex said the staff got the service done in the time they said they would and it was efficient.
This review was collected via phone interview by Customer Research Inc.

RA
Rashad A.
Washington
Mitsubishi Eclipse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2019 Category: Service
Rashad said they were pretty helpful and they gave him pretty good service.
This review was collected via phone interview by Customer Research Inc.

MF
Marvin F.
Washington
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Marvin said they fixed his vehicle right away, which he appreciated. They had a problem with their supplier. They furnished the wrong part. This caused him extra money because he had to rent a vehicle.
This review was collected via phone interview by Customer Research Inc.

NO
Nate O.
Washington
Volkswagen Passat Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Nate said his overall experience at this business was good.
This review was collected via phone interview by Customer Research Inc.

MJ
Michael J.
Spokane, WA
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Michael said the business did a good job. They were pretty quick and the prices were fair. He did loose a hub cap. He does not know if it was at the business or at his home. He does not blame anyone.
This review was collected via phone interview by Customer Research Inc.

RG
Ryan G.
Washington
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Ryan said the business took longer than expected to call him back for an appointment. The end cost for services was a little high. The work the staff did on his vehicle was good quality.
This review was collected via phone interview by Customer Research Inc.

GT
George T.
Washington
Mercedes-Benz E430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
George said the business did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RD
Rosalie D.
Washington
Dodge Journey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2018 Category: Service
Rosalie said it was quality work. The service was a good price. She had to return her vehicle to correct an issue.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Washington
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018 Category: Service
Jim said it was great.
This review was collected via phone interview by Customer Research Inc.

SS
Sarah S.
Washington
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018 Category: Service
Sarah said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

EE
Erik E.
Washington
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018 Category: Service
Erik said the staff did a great job. However, he ended up being charged almost double the original estimate.
This review was collected via phone interview by Customer Research Inc.

KN
Kristina N.
Washington
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2017 Category: Service
Kristina said that the business did not have her vehicle ready when they said they would.
This review was collected via phone interview by Customer Research Inc.

JL
Jim L.
Washington
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
Jim said everything was good with the business. They were a bit expensive.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Washington
GMC Envoy XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2017 Category: Service
John said this business did a good job but there was an extra part they had to add on that wasn't included in the estimate.
This review was collected via phone interview by Customer Research Inc.

DC
Doug C.
Washington
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017 Category: Service
Doug said it took a while to diagnose the air conditioning problem.
This review was collected via phone interview by Customer Research Inc.

MD
MIKE D.
Spokane, WA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2017
Made it right
I needed an oil change by a certain time. It didn't happen. BUT, they explained what happened and cut me a discount. Price was fair and there was no ridiculous up selling. Overall, a positive experience.

CS
Chance S.
Washington
Ford Contour
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/01/2017 Category: Service
Chance said he had a service light on after this business provided service.
This review was collected via phone interview by Customer Research Inc.

BW
Brayden W.
Spokane, WA
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2017 Category: Service
Brayden said they did good work.
This review was collected via phone interview by Customer Research Inc.

JA
Jason A.
Washington
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017 Category: Service
Jason said this business did a really adequate job.
This review was collected via phone interview by Customer Research Inc.

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