Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 457 Reviews )

99% Would Recommend
Latest Review 15 days ago

Reviews


DR
Dan R.
Washington
GMC Suburban
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/07/2016 Category: Service
Dan said his vehicle was in for service and they charged him for 6 hours of labor. He thinks that was too much. He really doesn't think it took that long for what they did. He does not think they were honest with him.
This review was collected via phone interview by Customer Research Inc.
TJ R. from Divine's Auto Repair responded on 07/09/2016

We may have spent six hours on the vehicle but we charged 1 hour for diagnostic and 1 hour for removing and replacing the distributor. So I am thinking there may have been some confusion. Our labor rate is 89.95 and we charged 179.90 in labor and 202.22 for a new distributor. Also gave 30$ off the entire bill for a total of 396.34$ after taxes out the door.


CM
Cody M.
Washington
Mitsubishi Eclipse
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/02/2016 Category: Service
Cody said he found the rates at this business to be too expensive. He took his vehicle to another facility due to the expensive rates. He recommends the towing aspect off this business.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Washington
Chevrolet Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/03/2015 Category: Service
Steve said he thinks this business has super high rates.
This review was collected via phone interview by Customer Research Inc.
TJ R. from Divine's Auto Repair responded on 09/04/2015

Customer had a transmission failure. Transmission was cracked. We charged zero dollars for inspecting the vehicle and looking up what it would cost to replace his transmission. We gave him different options but he did not approve the repair and towed the vehicle out. Our labor rate is 89.95, which is comparable to the rest of the automotive repair market.


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