business image

Doc's Auto ER

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,091 Reviews)
90

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
4.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back. We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(803) 828-9029

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2418 Platt Springs Rd West Columbia , SC 29169
Doc's Auto ER's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,091 Reviews)

Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/25/2026
verified customerVerified Customer
1
Not a very pleasant experience…
Communication was terrible, never could get a status update. Took twice as long to complete as I was told. Then, once it was done, they tried to add on an extra $1000 but luckily I caught it and kept the print out of the work order.
Doc's A. from Doc's Auto ER responded on 04/27/2026 08:04 AM

Good afternoon Mr. Meade. We do apologize for the experience you had as that does not reflect the values we hold here. Transmission work takes time but we are sorry we did not keep you as informed as you would have preferred. As for the additional charges, that was an error made in part by the service writer being out sick and unaware that parts were added at the time. Excuses aside, we pride ourselves on transparent pricing, and it's clear we missed the mark this time. We are reviewing our internal processes to ensure this doesn't happen again. Again, we apologize for the inconvenience and stress this has caused.

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