We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back. We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back.
Verified CustomerThank you so much for your kind review! We really appreciate hearing that you had a positive experience and we appreciate you putting your trust in us to navigate the warranty company and get your vehicle back on the road.
I cannot thank Mr. Travis and his team enough for everything they did throughout this entire process. From the moment my vehicle was towed in, they were patient, professional, and incredibly helpful—especially when it came to helping me understand and navigate my warranty claim.
The process itself took about five weeks because of the warranty company, but throughout the entire time they kept me updated, answered every question I had, and never once made me feel like I was bothering them, even when I felt like I was calling constantly for updates.
Mr. Travis truly went above and beyond advocating for me with the warranty company and making sure things were handled the right way. That level of honesty, communication, and customer service is hard to find.
Huge thank you to everyone on the team for all your hard work and kindness. I’m beyond grateful and will absolutely recommend Doc’s Auto ER to anyone needing reliable and trustworthy service!