Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

598 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review 5 days ago

Reviews


JM
Jeff M.
Italy, TX
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018 Category: Service
Jeff said the business did a really good job and he was impressed. This was his first experience with the business. The staff was timely and honest. He does appreciate that in a vehicle mechanic.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Waxahachie, TX
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018 Category: Service
Paul said the business was great. However, the service didn't fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

JW
Jesse W.
Waxahachie, TX
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2018 Category: Service
Jesse said the business had good service.
This review was collected via phone interview by Customer Research Inc.

DS
Dean S.
Texas
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2017 Category: Service
Dean said the quote they gave him was higher than their competitors.
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. from Frisbee Automotive responded on 01/10/2017

Mr. Segal, we are dissappointed in the review of our services.  As always, we strive to be the best and we do that by having high quality technicians and using high quality parts. Sometimes repairing things to our standards cost more than others in town.  We hope you will reconsider your recommendation for others to use us. 


SA
SHIRLEY A.
Waxahachie, TX
Acura TSX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2016
Close by and same day service.
Great people.
Mike and Jennifer F. from Frisbee Automotive responded on 06/02/2016

Thank you, Shirley!


JB
John B.
Waxahachie, TX
Acura 3.5RL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2016 Category: Service
John said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. from Frisbee Automotive responded on 02/29/2016

Thank you, John!


BW
BILLIE W.
Waxahachie, TX
Mercedes-Benz C300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2016
Right on time!
I appreciated the speedy service. The cost was a bit pricey for Ellis County but the service was great. I really appreciated them cleaning my car afterwards
Mike and Jennifer F. from Frisbee Automotive responded on 01/14/2016

Thank you, Billie! We are happy to help.  While driving a MB does have its benefits, cost of ownership usually isn't one of them. :-) -BE


PR
Phenia R.
Waxahachie, TX
Lexus RX 330
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2015 Category: Service
Phenia said the business was knowledgeable, kind and honest.
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. from Frisbee Automotive responded on 10/21/2015

Thank you, Phenia! We appreciate the nice words. -BE


RP
Robin P.
Waxahachie, TX
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2015 Category: Service
Robin said this business explained to him pretty well what they were going to do to his vehicle and what it would cost. They ran into a problem when they were doing the work and they were able to find the least expensive way to fix the issue.
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. from Frisbee Automotive responded on 08/20/2015

Thank you, Robin! You're right, it was a challenge but we are happy to help. -BE


KG
KIM G.
Red Oak, TX
Mercury Mariner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2015
Very fast service! Knowledgeable staff and mechanics, but pricey.
Got my car repaired in the same day the two times I've been here. Very happy with service and they cleaned my car up nicely before returning it. Prices seem high.
Mike and Jennifer F. from Frisbee Automotive responded on 03/26/2015

Thank you, Kim.  We are glad to get you back on the road and are happy to hear you enjoyed the complementary wash of your vehicle.  - BE


CC
Chris C.
Waxahachie, TX
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2015 Category: Service
Chris said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. from Frisbee Automotive responded on 02/02/2015

Thank you, Chris! Glad we could help. -BE


RB
RICK B.
Waxahachie, TX
Nissan Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2015
Thorough and pragmatic
This was the first time we used Frisbee. I was not sure but the other reviews seemed to be legitimate, so I took a chance. There were many items wrong with my car but they prioritized the work for me. The work accomplished seems correct, it solved my brake problems. Will evaluate the work for another 100 or so miles. I plan to use their services in the future. As some of you know, mechanics have a reputation of poor work and high cost. For now, Frisbee is on my good list.
Mike and Jennifer F. from Frisbee Automotive responded on 01/15/2015

Thank you, Rick! We appreciate you trying us out and we are glad to help get things in order.  -BE


DP
Dennis P.
Waxahachie, TX
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2014 Category: Service
Dennis said this business did pretty good.
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. from Frisbee Automotive responded on 12/29/2014

Thanks, Dennis!


JN
John N.
Ferris, TX
Lexus IS 250C
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2014 Category: Service
John said this business was a little slow, and they forgot to put on some parts so he had to go back.
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. from Frisbee Automotive responded on 11/19/2014

Thank you, John.  We strive meet our customer's needs based on their requests and circumstances in a timely manner.  Next time, we will better coordinate your pick-up time so we can have all of your parts ready.  We hope to see you again! -BE


BB
BILL B.
Waxahachie, TX
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2014
Thanks
My thanks to Mike for negotiating for the warranty on the radiator and fan and to Jennifer for transporting me back home and delivering my Honda after it was finished.
Mike and Jennifer F. from Frisbee Automotive responded on 10/30/2014

Thanks, Bill! Glad we could help get your vehicle back on the road. -BE


ER
Evan R.
Irving, TX
Volvo S40
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2014 Category: Service
Evan said everybody was nice at this business.
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. from Frisbee Automotive responded on 10/30/2014

Thanks, Evan! We're happy to help.


HW
Hayden W.
Italy, TX
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2014 Category: Service
Hayden said this business is fair. They told him what was wrong on the vehicle, and they fixed it.
This review was collected via phone interview by Customer Research Inc.
Mike and Jennifer F. from Frisbee Automotive responded on 10/29/2014

Thank you, Hayden! Glad we could help. - BE


JH
Jason H.
Waxahachie, TX
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2014 Category: Service
Jason said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Waxahachie, TX
GMC Sierra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2014 Category: Service
James said the facility was very knowledgeable and did what he needed. They were also able to work with his aftermarket equipment on the vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Red Oak, TX
Ford Edge
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2014 Category: Service
Chris said everything was done, but he is still waiting for them to contact him with an estimate for additional work he would like done.
This review was collected via phone interview by Customer Research Inc.