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Doug's Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,769 Reviews)
84
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
79
Total ReScores
4.7
ReScore Average
84
Net Promoter Score ®

Business Details

About

WE LOOK FORWARD TO SEEING YOU!
The Doug's Hyundai Service Department has moved! Service is now being performed at the same location as the sales department instead of at the Mazda Service Center.
WE LOOK FORWARD TO SEEING YOU!
The Doug's Hyundai Service Department has moved! Service is now being performed at the same location as the sales department instead of at the Mazda Service Center.

The Doug's Hyundai service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Our factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.
...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(425) 582-7806

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
22130 Highway 99 Edmonds, WA 9802
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,769 Reviews)

Verified Customer
Seattle, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Software update recall
Service completed the update in less than two hours. They mentioned it was a motor update but the guy at the service desk couldn't explain any further details about it. Last time my husband brought his car in for a similar update, an error kept (and still continues) popping on his screen everytime he turns his car on. I wanted to double check same thing wasn't going to happen to my car after my software update. Specially because with my husband their solution was to bring his car back and pay for a scanning check up. So far, nothing out of the ordinary has popped in my screen. Now, I just realized my car was due for an oil change at the time but I wasn't told anything about it. They have all my car info in their system, I've always brought it to the dealer for service after buying it at the same dealer. I guess they are there just to follow steps and not read anything else on their screen. This is definitely not a personalized service.
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