ReScore Reviews™ (10)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
81% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Reliable Service!"
I was able to make an appointment for service the following day. I was skeptical about having this done on my lunch break, so I planned to take the shuttle and pick my car up at a later time. However, after speaking with the specialist helping me, I was able to get in and out with complete service in under and hour! I was definitely pleased and will be returning.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/23/2018 09:05 AM
Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superb service"
Good service . Staff were friendly and helpful
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/22/2018 04:36 PM
James C. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"mr james c"
the work was done in a timely manner. the waiting room was very cclean.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:23 PM
Victoria R. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I am a long time customer of Downtown Hyundai"
They are the best dealership I've ever done business with and I come back with extreme reliance and trust. Love these folks.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 07:29 PM
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"organized and efficient"
Friendly service associates with excellent service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 01:56 PM
Kody H. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly "
Had to order a tire after inventory was wrong. Went in on my next available day and they had me done within the hour. Great service department.
Vehicle: 2018 Hyundai Elantra Gt
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 10:45 AM
Trevor W. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service. "
Good staff and good service. They got me squared away.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/21/2018 08:51 AM
Steven C. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficent"
I have been bringing both of my Hyundai vehicles here for servicing for several years. If you have an appointment, they take care of you. The waiting room is nice, and everyone is friendly. We have a 2011 Hybrid and a 2014 Santa Fe Sport. Highly recommended. Minimal issues and nice cars.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/21/2018 08:10 AM
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Check Engine Light"
My check engine light kept turning on and off in my car. I had to take it back to the service department 3 times to finally get the issue resolved, but the technician was committed to figuring it out and the service rep was very friendly and helpful. Overall was very pleased with the service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/16/2018 07:51 PM
Rosa V. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are friendly."
They were pretty fast I didn’t have to wait long.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 04:47 PM
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just love my 2018 Santa Fe Sport! "
This is the first Hyundai I have owned and I am loving it. Great to drive, awesome safety features, and looks great too.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 11:45 AM
Douglas R. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Downtown Hyundai has kept me informed about upcoming service milestones. On the occasion of bringing the car in, I was greeted with a smile. The service was done well and quickly. Excellent work!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 11:33 AM
Verified Customer on 02/16/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Completed Job, But Will Cost You Time and Money"
With adequate technicians available, this location does good work on cars. It will cost you time and money, however. You will end up spending a significant amount of money (About $117 just to LOOK at your car), and the time it takes for them to complete it usually takes days, if not a week. The extra money won't guarantee that they'll complete it faster, or even better than anyone else. You're paying for the location and branding. I chose to take my car there because of proximity, and didn't want to wait to get towed to another car servicing center.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 11:27 AM
Norell F. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Friendly atmosphere and people.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 03:23 PM
Verified Customer on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Downtown"
The service was appreciated; from the time I dropped off car and the courtesy driver picked me up; the severs was excellent.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/12/2018 11:49 AM
Kathleen B. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall and 50,000 mile service"
Best service appt. yet as my service advisor was very smart and efficient.
Other than the fact that the courtesy van picked up the wrong person (funny story) when it came to transport me from work back to the dealership, everything was A+.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/12/2018 11:25 AM
Martha D. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall"
the recall on my car was done in an efficient manner
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/12/2018 06:26 AM
Molly M. on 02/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
Good service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/09/2018 05:31 AM
Christopher W. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I came for my initial service, to clear some recall notifications, and to get an issue fixed in my steering column. The work was done quickly, and the service was great overall.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/08/2018 06:15 PM
Verified Customer on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks downtown Hyundai "
Staff was curtious and friendly,as well as professional.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/07/2018 02:46 PM
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