Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 187 Reviews )

100% Would Recommend
Latest Review almost 3 years ago

Reviews


NE
Nidia E.
Lowell, MA
Audi Q5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/31/2016 Category: Service
Nidia said the service was good, but she was a little uncomfortable about the changes they made. They changed the technicians.
This review was collected via phone interview by Customer Research Inc.

DG
Daniel G.
Dracut, MA
Pontiac Vibe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2016 Category: Service
Daniel said he was satisfied overall, and the service advisor was great. They told him they would be able to take care of his vehicle the day he took it in, but they were not able to. He had to bring it back the next day.
This review was collected via phone interview by Customer Research Inc.

KS
Kyle S.
Dracut, MA
Lincoln MKZ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2016 Category: Service
Kyle said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Dracut, MA
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2016 Category: Service
Steve said this business has good service, but his vehicle is continuing to stall. It is an ongoing problem that is still in the process of being resolved.
This review was collected via phone interview by Customer Research Inc.

AP
Andrew P.
Dracut, MA
Chevrolet Caprice
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2016 Category: Service
Andrew said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

ED
Ernest D.
Dracut, MA
Lincoln LS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2016 Category: Service
Ernest said they were pretty good. It didn't take them too long and he was pretty satisfied with it.
This review was collected via phone interview by Customer Research Inc.

BP
Bob P.
Dracut, MA
Cadillac Seville
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2016 Category: Service
Bob said the part he enjoyed the most was the price, but it took a good amount of time.
This review was collected via phone interview by Customer Research Inc.

MC
Maureen C.
Dracut, MA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2016
I like the service
Friendly and accommodating

SK
Stephen K.
Dracut, MA
Acura TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/24/2015 Category: Service
Stephen said the service provided by this business was good but not perfect.
This review was collected via phone interview by Customer Research Inc.

FH
Farzeen H.
Massachusetts
MINI Cooper
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2015 Category: Service
Farzeen said her vehicle is doing great. It is functional and the brakes are working. However, there is no such thing as a magical perfect vehicle service. There is always the question of trust.
This review was collected via phone interview by Customer Research Inc.

AS
Alfred S.
Dracut, MA
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2015 Category: Service
Spoke with Carter. He said he has been to this business multiple times and they have always been very nice along with friendly. It did not take long for them to fix his vehicle and they explained everything.
This review was collected via phone interview by Customer Research Inc.

NE
Nidia E.
Lowell, MA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2015 Category: Service
Nidia said this business is close to her house and she got good service from them.
This review was collected via phone interview by Customer Research Inc.

PK
Paul K.
Dracut, MA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2015 Category: Service
Paul said he had to return the vehicle because the business left a rag inside the engine, which could have caused additional damages. The rag had almost looped underneath a belt. Everything has been just fine with the business except this one incident.
This review was collected via phone interview by Customer Research Inc.

Displaying all 13 Review