Dutch Miller Hyundai


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

380 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.2222233/5Overall Rating 4.2222233/5Overall Rating 4.2222233/5Overall Rating 4.2222233/5rating 4.2222233
Original
Overall Rating 2.44444/5Overall Rating 2.44444/5rating 2.44444rating 2.44444rating 2.44444
95% Would Recommend
100% Business Response
Latest Review 4 days ago
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and quality service"
thanks
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/20/2017 07:11 AM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 10/20/2017

Thanks so much for the 5 star review!  We look forward to serving you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Mistie B. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and courteous service"
Great service and very courteous.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:09 AM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 10/19/2017

Thank you for the 5 star review!  We look forward to serving you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Dixie B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service at a decent price"
Dennis, Blanche and their crew are top notch! I always am treated like a valued customer. I highly recommend this Service Department!
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:42 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 10/17/2017

Thanks so much for the 5 star review!  As always, we look forward to seeing you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super friendly and met my needs quickly"
Everyone was super nice and handled my needs quickly
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/15/2017 03:02 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 10/16/2017

Thanks for the 5 star review!  Look forward to seeing you again soon.  Thanks again!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Gregory E. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent, fast and timely
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/12/2017 04:42 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 10/13/2017

Thanks so much for the 5 stars!  Look forward to serving you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Patty T. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite and great service"
Yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/11/2017 01:04 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 10/11/2017

Thanks so much for the 5 star review!  Look forward to serving you agan soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
P P. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff and take care of service that is needed."
Staff is always courteous, making sure you have a ride if you are leaving the vehicle. Work is done timely.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/11/2017 06:45 AM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 10/11/2017

Thanks for the 5 star review!  Look forward to seeing you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
TIMOTHY G. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire light "
Service was conducted in a timely manner.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/08/2017 04:44 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 10/09/2017

Thank you for the 5 star review!  Look forward to seeing you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Verified Customer on 10/05/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"See previous remarks"
Very poor. Nobody kept is updated. I had to call to check on vehicle. Just over all people lies and others trying to cover for each other
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/05/2017 12:52 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 10/09/2017

I apologize for your unfavorable experience.  Please give me a chance to correct the problem.

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Danny B. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service for 3 recalls "
Great friendly service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/21/2017
Service Type: Repair
Review Created: 10/02/2017 06:22 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 10/03/2017

Thank you for the 5 star review!  We look forward to serving you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Alizabeth L. on 09/28/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Banker hours"
The hours make it impossible to get there I miss Fannin’s service location and hours.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/28/2017 05:05 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 09/29/2017

Thank you for the review.  Please let me know if there is anything that i can do to make any future visits more convenient for you.  Thanks again!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Verified Customer on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff and services "
Loved it. Fast service and very friendly staff. Wish it wasn't so far from me.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/25/2017 07:52 AM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 09/25/2017

Thanks so much for the 5 star review!  Hope to see you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Susan L. on 09/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Not sure what you want here. Needs explanation "
Already gave
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/25/2017 07:50 AM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 09/25/2017

Thank you for the review.  We strive to provide a 5 star customer experience on every visit.  Please let me know what we could have done better to earn a 5 star rating.  Thanks again!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Nancy N. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
My son came in unexpectantly for a short time Changed oil and fixed problems quickly due to short stay. Thanks
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/24/2017 06:28 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 09/25/2017

Thanks so much for the 5 star review!  We look forward to serving you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Verified Customer on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
My 3 rd car with Dutch miller. Always good service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/24/2017 06:01 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 09/25/2017

Thanks so much for the 5 star review!  We look forward to serving you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Mike B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change, tire rotation "
Fast friendly service
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 11:33 AM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 09/22/2017

Thanks for the 5 star review!  We look forward to serving you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super customer service! "
Fast, friendly, convenient
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 05:40 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 09/20/2017

Thanks so much for the 5 star review!  We look forward to seeing you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Nicolette S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gets done in a timely manner"
I'll always go back
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:26 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 09/15/2017

Thanks for the 5 star review!  We look forward to seeing you again soon.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Eric K. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good first experience"
This was my first experience with Dutch Miller's service. The dealer where I pirchased my vehicle went out of business. As a result, I turned to Dutch Miller for my service needs. It was a great first experience. The staff was friendly and helpful. The service was completed timely, including taking care of the three recalls. I will gladly return for future service needs.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/14/2017 05:35 AM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 09/14/2017

Thank you for the 5 star review!  We look forward to meeting all of your vehicle service needs in the future.  Please contact me if you have any questions.  Thanks again!!!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
Andrew M. on 09/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service manager was helpful with a task when I merely needed information to work with HyundaiUSA."
Timely scheduling and service to my vehicle with communication and responsiveness to my inquires.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/08/2017 12:32 PM
Matthew A., Fixed Operations Director at Dutch Miller Hyundai responded on 09/08/2017

Thank you for the review!  Please let me know what we could have done better to earn a 5 star rating.  Look forward to hearing from you and serving you again soon.  Thanks again!

Matthew Adkins
Fixed Operations Director
Dutch Miller Chevrolet/Hyundai 
(304)529-2301
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