I took my car in to check for a coolant leak. They kept it for TWO WEEKS just to say there was nothing wrong. My car overheated on the freeway and I found they had left my coolant cap off as well as left a greasy mechanics rag on the engine which was possibly close to catching fire. My car got so hot it melted some of the rubber trim off. Took my car in to be serviced later and was told it had so many oil leaks that they would need to take out and re-seal my entire system for $4,800. After tears and a lot of stress trying to save up the money among medical bills I finally took my car to another service station Vollan's, and they found a leak in the coolant tank and found out that my "multiple oil leaks, too many to count or be fixed" was a loose oil filter. I was charged $375. The guy said he'd never seen an oil filter put on so loose in his life. So Ford had not screwed on the filter properly when they did my oil change and then wanted to squeeze nearly $5,000 out of me for the pleasure of their shoddy work. The tears and stress they caused me and making me overheat in the pitch dark and cold on the freeway is horrible. On top of that they left greasy footprints all over my carpets which I still haven't had the money to get cleaned. I would just walk away but I don't want anyone else to get scammed by them. Everyone else I've talked to when I described what they said what they needed to do to my car for $4,800 used words like criminal, shady, and deceitful.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
