Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

186 Reviews

96% Would Recommend
Latest Review about 12 hours ago

Reviews


TT
Tyisha T.
Charlotte, NC
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Tyisha said that the place made everything go so nice, they were professional and she will be back for the additional work they recommended.
This review was collected via phone interview by Customer Research Inc.

JG
Jesus G.
Rock Hill, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Spoke with Jordan. He said when he forgot the keys, the owner was kind enough to make a special trip which saved him from having to travel an additional 40 miles. He really appreciated the help.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Charlotte, NC
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Those are the brakes.
I have a 13 year old Land Rover that is out of its last service agreement. I am keeping it until a trade in or gift later this year when we buy a new car for one of our employees, and I'll take the old one. These guys are great to work with and only did the work necessary to get me to December, instead of selling me everything in the shop. Work was done on time and on budget. Thanks so much!

RT
RANDY T.
Monroe, NC
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Professional Mechanics and Customer Service Personnel
Prompt courteous service, discounted price and clean comfortable atmosphere. Highly recommended.

BA
Blake A.
North Carolina
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Blake said the business has always been great. They are easy to get to and very knowledgeable. The work is always quick, at a good price. He always recommends the business to other people.
This review was collected via phone interview by Customer Research Inc.

JL
JEFF L.
Rock Hill, SC
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Thorough and prompt work
Scott was meticulous in determining what needed to be performed on my car and they were able to complete it all same day.

CM
Cam M.
North Carolina
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Cam said the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Charlotte, NC
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Excellent Service
The ability to make an appointment, have your auto repairs started at the appointment time and be able to wait while the small repairs are performed, is very helpful.

LP
Lafrea P.
North Carolina
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Lafrea said she has never had any issues with them.
This review was collected via phone interview by Customer Research Inc.

EH
Erica H.
North Carolina
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Erica said the business's service was good.
This review was collected via phone interview by Customer Research Inc.

SR
Sahaya R.
Matthews, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Sahaya said they are very good. He was happy they found the wiring issue and were able to fix it.
This review was collected via phone interview by Customer Research Inc.

LC
LEE C.
Matthews, NC
Porsche Boxster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018
Oil Change
Went in for an oil change for my 2006 Porsche Boxster and I was out the same day.

KW
Katie W.
Rock Hill, SC
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Katie said they are great and amazing. They take her in as soon as she needs, have her out, do everything she asks them to do and 10 times more, even when they are really busy. They have the best customer service, and go above and beyond with everything. She always recommends them.
This review was collected via phone interview by Customer Research Inc.

SG
SAMUEL G.
Waxhaw, NC
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Great work
I have had a great experience the couple times I've been in, and I look forward with dealing with dynamic again!

PR
Pauline R.
Charlotte, NC
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Spoke with AC. He said this business is great and very thorough.
This review was collected via phone interview by Customer Research Inc.

MO
Michael O.
Matthews, NC
BMW 320i
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/27/2018 Category: Service
Michael said he went into have his alternator changed and it would not have cost him any thing. The mechanic told him it was not his alternator is was a blow motor and that cost him a little over $300. After the work was done he had to take it back and change the timing which took 15 to 20 minutes. If some one had another place to go that would be better.
This review was collected via phone interview by Customer Research Inc.

RS
ROBERT S.
Charlotte, NC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Great service
Service dependability and Trust! The Dynamic Team is the best! I can not say enough for the maintenance you have provided for my two cars.

DL
Deshawn L.
Charlotte, NC
Audi A4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/24/2018 Category: Service
Deshawn said Ted was helpful. He was told he needed a new engine. He stated that this business found he only needed to have the timing belt looked at.
This review was collected via phone interview by Customer Research Inc.

SR
SAM R.
Charlotte, NC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Keep up the great work...
Last year I contacted Ted via unsolicited e-mail, regarding a car I was contemplating purchasing, Ted took the time to promptly respond, answering all the questions I posed, which was very thoughtful, considering. I ended up passing on the purchase at that time. Year later, I find another car I can live with, pull the trigger, and after a ten hour drive straight back to Charlotte, figure I'll take it directly to the guys at Dynamic Auto Tune. Walk-in, without an appointment, with a laundry list of work for a ten year old BMW, hand them the keys, without any expectation, based largely on the positive word of mouth reputation they've garnered over the years. They don't bat an eye, get through it all, suggest some additional work (which makes absolute sense), and itemize everything for me with a prompt call. The work is done promptly, and the car drives, and performs better than new...literally...

RH
Robert H.
North Carolina
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Robert said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.