Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

185 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


RS
RONNY S.
Charlotte, NC
Mercedes-Benz S430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2019
Great job
On time very friendly

KE
Kadherine E.
Charlotte, NC
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2019 Category: Service
Kadherine said that Scott was very good and accommodating. She stated that during her repair the business had to replace her axle after replacing her struts. She said overall, she is happy with the service she receives from this facility.
This review was collected via phone interview by Customer Research Inc.

SM
Sandy M.
Charlotte, NC
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019 Category: Service
Sandy said the service just took a little longer.
This review was collected via phone interview by Customer Research Inc.

PR
Patrick R.
Matthews, NC
BMW M3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019 Category: Service
Patrick said the business could communicate more with customers.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Monroe, NC
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2019 Category: Service
Robert said he does recommend them to other people.
This review was collected via phone interview by Customer Research Inc.

DL
Darrel L.
North Carolina
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
Darrel said the business had a long wait time. The business did good work with great prices.
This review was collected via phone interview by Customer Research Inc.

LC
LEE C.
Matthews, NC
Porsche Boxster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018
Oil Change
Went in for an oil change for my 2006 Porsche Boxster and I was out the same day.

KS
Keil S.
Charlotte, NC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Keil said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AC
Albert C.
Charlotte, NC
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Albert said his vehicle was diagnosed well. The bottom carriage cover on his engine wasn't put back on, and is missing.
This review was collected via phone interview by Customer Research Inc.

ST
Sriram T.
Charlotte, NC
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Sriram said everything was fine and the staff did a good job. He was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

SD
STEVE D.
BMW M3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018
courteous, knowledgeable, quick service
It was a very pleasant experience. Ted and Scott were very upfront and transparent in our business dealings. Very refreshing.

DM
Dominique M.
Rock Hill, SC
Porsche Cayenne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2018 Category: Service
Dominique said they took a while, but once they got to it, they did a good job.
This review was collected via phone interview by Customer Research Inc.

PS
Parker S.
Mooresville, NC
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Parker said it was good work but it was a bit over priced.
This review was collected via phone interview by Customer Research Inc.

JA
Josh A.
North Carolina
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Josh said the business did great work and was really nice.
This review was collected via phone interview by Customer Research Inc.