High hopes, but left disappointed
I recently took my 2013 Porsche Panamera S to be serviced. After much reasesrch, I chose Dynamic Auto Tune because of the online reviews and social media presence. I had high hopes of the service I would receive but unfortunately the service fell short. My vehicle required an intermediate service inspection (an oil change). I figured I’d also get my calipers painted and trim wrapped while the vehicle was in for service. All things that I was told could be completed when I dropped off my vehicle. I did not receive timely communication regarding painting of my brake calipers and vinyl wrap trim. I had to call twice about both request to receive and update and on two occasions I received the same message, “my vinyl wrap guy will be here today and will provide a quote”. I never received a call back with a quote for the wrap. And it wasn’t until I called to check the status of the brake calipers that I was told the service couldn’t be provided due to a protective coat already on the calipers. After not receiving calls back with updates, I decided to pick my car up. This is when I was told the vinyl wrap wasn’t able to be completed. Once I paid and receive my key, I went to my car and started the engine. Immediately the dash notification for low fluid came on. I informed the technician and he had someone bring fluid. My car almost took almost the entire container of fluid that was brought out. I checked my service receipt and it stated all fluids had been checked. Clearly this was not the case. I paid nearly $700 for service at Dynamic Auto Tune and my washer fluid level was still low. If this isn’t cause for alarm, I don’t know what is. Because if something as simple as fluid levels weren’t checked, only God knows what else was missed. And this for a service I paid nearly $700. I won’t be returning to Dynamic Auto Tune in the future nor will I recommend this business to anyone. Hopefully this review will spark some internal dialogue so that future customers will not leave disappointed.