100% Would Recommend
Latest Review 3 days ago
Marlene G. on 02/22/2018
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"Always A Good Experience"
I have been going to ERM for about two years now...recommended by a co=worker. Have found them to be honest, thorough and take very good care of my car. Have never had a problem with the work that has been done. I find their prices reasonable. My car is ready when they say it will be and if not, they notify me as to why and when I can expect it to be ready. Something else I noticed is how clean their work area is...something not found at many car service shops. They are my go-to car service place, and I would absolutely recommend them.
Vehicle: INFINITI G35 Coupe
Service Date: 02/19/2018
Review Created: 02/22/2018 05:07 AM
Adrienne F. on 02/19/2018
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Adrienne said she loves the work the business does. Her family has been going there since before she was even born. The business is wonderful, and she trusts them.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/14/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Ralph P. on 02/16/2018
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Ralph said he has gotten outstanding service for the past 40 years.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/14/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Joel W. on 02/14/2018
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Joel said they are a great staff. They are honest and straightforward.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/09/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Elissa H. on 02/13/2018
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Elissa said the business provided great service.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Catherine W. on 02/09/2018
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Catherine said she has been going to the business for a really long time. It is good and fair. They do a really good job. She has already recommended them.
Vehicle: Subaru Outback
Category: Service
Service Date: 02/06/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Marshall F. on 02/07/2018
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"E.R.M.: No surprises, ever!"
I can always be sure when I take my vehicles to E.R.M. for service that they will do the job right, on time, and for a reasonable price. There are never any surprises! Plus, a nicer bunch of guys you will never find. I consider myself lucky to have found E.R.M. I have entrusted them will all my automotive servicing needs for years, and I will continue to do so.
Vehicle: Subaru Impreza Sedan
Service Date: 02/01/2018
Review Created: 02/07/2018 02:19 PM
Billi Joanna F. on 02/02/2018
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"Excellent friendly service !"
The gentleman at ERM are so nice and thoughtful ! I find it so hard to find good mechanics and these guys are great. Honest good people . You wouldn’t be disappointed !
Vehicle: Nissan Altima
Service Date: 01/31/2018
Review Created: 02/02/2018 04:36 AM
Mike S. on 02/01/2018
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"Recent service work"
I took my Explorer in for an oil change. I was alerted that I needed rear brake pads and rotors I had the done including the yearly inspection. All work was done in short order. As always the work was done as I have come to expect.
Vehicle: Ford Explorer
Service Date: 01/30/2018
Review Created: 02/01/2018 10:45 AM
Peninah B. on 01/23/2018
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"Great service by lovely guys"
I took my car in because I had a leak in one of my tires that had me putting air in several times a week. Within an hour or so, the problem was located and fixed and for a very reasonable price. The guys at ERM are a pleasure to work with!
Vehicle: Acura RDX
Service Date: 01/23/2018
Review Created: 01/23/2018 07:53 PM
Robert M. on 01/22/2018
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Robert said this business did a great job as always.
Vehicle: INFINITI Q70
Category: Service
Service Date: 12/28/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Stanley K. on 01/17/2018
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"Great service"
Prompt service. Good explanation of work needed.
Vehicle: Toyota Camry
Service Date: 01/12/2018
Review Created: 01/17/2018 01:41 PM
Rose D. on 01/15/2018
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Spoke with Rose's husband. He said he liked the service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/05/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Willie A. on 01/12/2018
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Willie said the service provided by this business was the best.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Bob M. on 01/04/2018
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"5 star"
service and work product was great & timely
Vehicle: Ford Fusion
Service Date: 01/04/2018
Review Created: 01/04/2018 08:03 PM
Phillip D. on 12/30/2017
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"Inspection "
Scheduled appt in morning and was able to drop off that afternoon. Car was done mid morning following day which was great. No issues and out the door in no time.
Vehicle: Ford F-150
Service Date: 12/29/2017
Review Created: 12/30/2017 06:58 AM
Brian H. on 12/29/2017
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Brian said he has been using the business for years. He finds them to be trustworthy and they do good work.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 12/27/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Alena H. on 12/27/2017
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Alena said the business got the work done quickly at the estimated quote price. The employees were very friendly. The dealership wanted her to wait to get the brakes done, but this business was able to see her in 3 days. She recommends them to anyone.
Vehicle: Subaru Forester
Category: Service
Service Date: 12/19/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Ryan B. on 12/21/2017
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Ryan said the staff was professional, the location was convenient and the service was timely.
Vehicle: Nissan Rogue
Category: Service
Service Date: 12/13/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Jack B. on 12/19/2017
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Jack said he was highly satisfied with the service.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 12/14/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
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