Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

738 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 8 days ago

Reviews


NM
Nicole M.
Chattanooga, TN
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Nicole said they were very informative and communicative and very patient .
This review was collected via phone interview by Customer Research Inc.

DE
DIANNE E.
Ringgold, GA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Recent service for my 2005 BMW X3 -- great service!
As always, ER Transmission and Total Car Care provided a thorough check-out of my car, correcting any problem areas after checking with me first. I'm always impressed with the professionalism of the team -- as well as the cleanliness of the shop. They look at all potential problems and always have the skills to correct them -- in a timely manner and at a reasonable cost.

Thank you!!!

AF
Arthur F.
Chattanooga, TN
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Arthur said they were excellent.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Atlanta, GA
BMW 318i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
William said the staff at this business did a really good job. Thanks for the awesome service in his time of need.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Tennessee
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
David said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RE
Ricky E.
Chattanooga, TN
Mercedes-Benz C320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Ricky said everything worked out good for him.
This review was collected via phone interview by Customer Research Inc.

RP
Ronald P.
Chickamauga, GA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Spoke with Priscilla. She said the service was fair.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Ringgold, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Mike said the service is always excellent and they are honest. The Technicians do quality work and the front desk people are kind and accommodating.
This review was collected via phone interview by Customer Research Inc.

CC
CHRIS C.
Ooltewah, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Highly recommend
Honest, knowledgeable, fast, and great customer service.

CY
Ciara Y.
Harrison, TN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Ciara said the people there at the business are nice. She did have to go back because of some codes. They are very accommodating and help whenever she needs them.
This review was collected via phone interview by Customer Research Inc.

JL
Jerry L.
Chattanooga, TN
Saab 9-5
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/16/2019 Category: Service
Jerry said the labor is too high but they do good work.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Chattanooga, TN
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
James said the business does good work. He had to wait for his tires, and it was a long wait.
This review was collected via phone interview by Customer Research Inc.

JD
JOHN D.
Signal Mountain, TN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Super service!
ERT provided super service. I highly recommend them.

JB
Joan B.
Chattanooga, TN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Joan said they did a good job.
This review was collected via phone interview by Customer Research Inc.

PB
PAM B.
Lookout Mountain, GA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
The people are wonderful to work with. Competent, caring, and honest.
I am so glad that I know about these people and their fine establishment. I trust them to take care of my vehicle, and know when I leave their shop my car is safe. All of the people from Mr. Britton to Casey go out of their way to help you get the car serviced.. right down to picking it up if you are in a bind to get it there! Service and caring on this level is a lost art in our society, I am so glad to find there is one place that still offers it.

CR
Clinton R.
Cleveland, TN
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Clinton said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JT
Joshua T.
Chattanooga, TN
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Joshua said the service was done fast and he wasn't charged anything.
This review was collected via phone interview by Customer Research Inc.

RH
RITA H.
Mc Donald, TN
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Honest and trustworthy
Great place to go for your car care needs.

DW
DANNY W.
Soddy Daisy, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Clean, professional service center
I feel like this is an honest garage

RL
ROBBIE L.
Ringgold, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Transmission check up
Great customer service and I highly recommend them if you have a repair need.