Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

702 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review about 1 month ago

Reviews


WG
William G.
Lookout Mountain, TN
Lexus ES 330
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
William said it took longer than he thought to get the work done, but he is totally satisfied with everything otherwise. The staff are very nice, knowledgeable, and they honor their warranties.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Trenton, GA
Chevrolet Silverado 1500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/27/2018 Category: Service
John said the business was ok. He was not overjoyed, but the work was ok.
This review was collected via phone interview by Customer Research Inc.

JC
Jennifer C.
Rock Spring, GA
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jennifer said she received prompt service at the business.
This review was collected via phone interview by Customer Research Inc.

SS
Stephanie S.
Wartrace, TN
Land Rover LR3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Stephanie said the staff is fast and it seems like they knew what they were doing. They were friendly and they explained everything very well. They were very reasonable.
This review was collected via phone interview by Customer Research Inc.

VO
Vernard O.
Tennessee
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Vernard said they did a great job.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Ooltewah, TN
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Kelly said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

SW
Sandy W.
Chattanooga, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Vibration in 2010 Nissan Rogue
My Nissan has 158,000 miles on it. Had a bad front end vibration. New transmission few other front end parts, rides great!

BS
Brenna S.
Chattanooga, TN
GMC Yukon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Brenna said they finished pretty quickly but she hears a noise when she goes up a hill
This review was collected via phone interview by Customer Research Inc.

LP
L.e. P.
Chattanooga, TN
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
L.E. said the facility always treats him right every time he goes there. He also stated that the employees are great people and they do a good job.
This review was collected via phone interview by Customer Research Inc.

LB
Lawrence B.
Hixson, TN
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Lawrence said the business had good customer service.
This review was collected via phone interview by Customer Research Inc.

RH
Ron H.
Harrison, TN
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ron said the staff at this business took his call on a Sunday, they got his vehicle in only to discover that the part needing repair was under warranty and needed to go back to the Dodge dealership. The staff provided great customer service even though they did not get the business.
This review was collected via phone interview by Customer Research Inc.

SR
Sheena R.
Chattanooga, TN
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Spoke with Cathy. She said the business has never had an issue taking care of her vehicle needs.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Chattanooga, TN
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Mike said the staff got his vehicle done when they said they would. He has not had any problems ever since.
This review was collected via phone interview by Customer Research Inc.

BC
Benny C.
Chattanooga, TN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Benny said that the staff was very professional and he was happy with his service.
This review was collected via phone interview by Customer Research Inc.

S
SANDY KILGORE
Chattanooga, TN
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Great job
I always receive great customer service. Everyone is friendly and helpful. The pickup and return service is a real benefit to our organization.

JB
Judy B.
Rocky Face, GA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Judy said the employees were friendly. They provided very quick service.
This review was collected via phone interview by Customer Research Inc.

SL
Sean L.
Tennessee
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Sean said Don and the staff helped him out tremendously.
This review was collected via phone interview by Customer Research Inc.

FT
Fred T.
Chattanooga, TN
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Fred said Dawn and Stephon were friendly and took the time to explain to him what was going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.

RR
Rodney R.
Ringgold, GA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Rodney said the staff were nice to him and they did not argue with him about the service.
This review was collected via phone interview by Customer Research Inc.

JD
Justin D.
Ringgold, GA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Justin said the staff were very helpful in figuring the issue out with the vehicle.
This review was collected via phone interview by Customer Research Inc.