Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

712 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 6 days ago

Reviews


BJ
Bill J.
Chattanooga, TN
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Bill said the price seemed reasonable.
This review was collected via phone interview by Customer Research Inc.

JK
Joyce K.
Chattanooga, TN
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Joyce said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DE
DUSTIN E.
Chattanooga, TN
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018
Replace the clutch
I have not put that man miles on my vehicle since the repair but I am sure it will be the same quality as my previous experience. The final price was more than quoted but I do understand something extra was done but it was more then I expected. Otherwise, I am happy w the communication and speed of the repairs.

KE
Karen E.
Chattanooga, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Karen said the business did a good job fixing her vehicle.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Trenton, GA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/22/2018 Category: Service
John said the service was fine but the price of the repair was high.
This review was collected via phone interview by Customer Research Inc.

AN
Annette N.
Dalton, GA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Annette said the staff was friendly, quick, and her vehicle runs much better.
This review was collected via phone interview by Customer Research Inc.

KH
Kenneth H.
Ringgold, GA
Ford Bronco
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Kenneth said they did pretty well, but the power steering pump was damaged while at the facility. He stated it may or may not be the fault of the staff. He stated it is not a stock steering pump, and he had re-built it himself.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
Chattanooga, TN
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Spoke with Angela. She said they are good people to deal with and they wouldn't take their vehicles anywhere else.
This review was collected via phone interview by Customer Research Inc.

MM
METTIE M.
Ringgold, GA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great job and fair price.
I highly recommend. Always honest and always prompt.

RE
RICK E.
Harrison, TN
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Good Honest Service
I would recommend East Ridge Transmission for all transmission work. They are dependable and perform high quality work.

WG
William G.
Lookout Mountain, TN
Lexus ES 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
William said it took longer than he thought to get the work done, but he is totally satisfied with everything otherwise. The staff are very nice, knowledgeable, and they honor their warranties.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Trenton, GA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/27/2018 Category: Service
John said the business was ok. He was not overjoyed, but the work was ok.
This review was collected via phone interview by Customer Research Inc.

JC
Jennifer C.
Rock Spring, GA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jennifer said she received prompt service at the business.
This review was collected via phone interview by Customer Research Inc.

SS
Stephanie S.
Wartrace, TN
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Stephanie said the staff is fast and it seems like they knew what they were doing. They were friendly and they explained everything very well. They were very reasonable.
This review was collected via phone interview by Customer Research Inc.

VO
Vernard O.
Tennessee
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Vernard said they did a great job.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Ooltewah, TN
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Kelly said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

SW
Sandy W.
Chattanooga, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Vibration in 2010 Nissan Rogue
My Nissan has 158,000 miles on it. Had a bad front end vibration. New transmission few other front end parts, rides great!

BS
Brenna S.
Chattanooga, TN
GMC Yukon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Brenna said they finished pretty quickly but she hears a noise when she goes up a hill
This review was collected via phone interview by Customer Research Inc.

LP
L.e. P.
Chattanooga, TN
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
L.E. said the facility always treats him right every time he goes there. He also stated that the employees are great people and they do a good job.
This review was collected via phone interview by Customer Research Inc.

LB
Lawrence B.
Hixson, TN
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Lawrence said the business had good customer service.
This review was collected via phone interview by Customer Research Inc.