Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

724 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 3 days ago

Reviews


PB
PAM B.
Lookout Mountain, GA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
The people are wonderful to work with. Competent, caring, and honest.
I am so glad that I know about these people and their fine establishment. I trust them to take care of my vehicle, and know when I leave their shop my car is safe. All of the people from Mr. Britton to Casey go out of their way to help you get the car serviced.. right down to picking it up if you are in a bind to get it there! Service and caring on this level is a lost art in our society, I am so glad to find there is one place that still offers it.

CR
Clinton R.
Cleveland, TN
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Clinton said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JT
Joshua T.
Chattanooga, TN
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Joshua said the service was done fast and he wasn't charged anything.
This review was collected via phone interview by Customer Research Inc.

RH
RITA H.
Mc Donald, TN
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Honest and trustworthy
Great place to go for your car care needs.

DW
DANNY W.
Soddy Daisy, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Clean, professional service center
I feel like this is an honest garage

RL
ROBBIE L.
Ringgold, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Transmission check up
Great customer service and I highly recommend them if you have a repair need.

KB
KEVIN B.
Rossville, GA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Friendly staff, great service
Great people, great service as always.

LB
Larry B.
Rossville, GA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Larry said that they are so nice, and they are his new mechanics. He stated they call and tell him what is going on. He couldn't ask for any better.
This review was collected via phone interview by Customer Research Inc.

CS
Calvin S.
Chattanooga, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Calvin said he is so glad he went to this business. He is really satisfied with them.
This review was collected via phone interview by Customer Research Inc.

AH
Anthony H.
Chattanooga, TN
Buick Lucerne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Anthony said he was satisfied with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

NT
NANCY T.
Apison, TN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
East Ridge Transmission and Total Car Care
I have been bringing my vehicles to East Ridge Transmission for almost 20 years. I have always received outstanding car service as well as customer care. I would never consider another shop, as the history of my experience has always been superior and I always leave knowing I was given truthful information regarding what needed to be fixed. The management has very high integrity and dependability and I can always count on their service on a timely fashion. I also appreciate that the shop is very clean and has a comfortable waiting area when needed. I highly recommend ERT to everyone who is looking for a new place to bring their vehicle.

AA
Anthony A.
Chattanooga, TN
Chevrolet Cobalt
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2018 Category: Service
Anthony said the business was too busy so he didn't get his vehicle fixed, but he will return.
This review was collected via phone interview by Customer Research Inc.

BJ
Bill J.
Chattanooga, TN
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Bill said the price seemed reasonable.
This review was collected via phone interview by Customer Research Inc.

JK
Joyce K.
Chattanooga, TN
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Joyce said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DE
DUSTIN E.
Chattanooga, TN
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018
Replace the clutch
I have not put that man miles on my vehicle since the repair but I am sure it will be the same quality as my previous experience. The final price was more than quoted but I do understand something extra was done but it was more then I expected. Otherwise, I am happy w the communication and speed of the repairs.

KE
Karen E.
Chattanooga, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Karen said the business did a good job fixing her vehicle.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Trenton, GA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/22/2018 Category: Service
John said the service was fine but the price of the repair was high.
This review was collected via phone interview by Customer Research Inc.

AN
Annette N.
Dalton, GA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Annette said the staff was friendly, quick, and her vehicle runs much better.
This review was collected via phone interview by Customer Research Inc.

KH
Kenneth H.
Ringgold, GA
Ford Bronco
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Kenneth said they did pretty well, but the power steering pump was damaged while at the facility. He stated it may or may not be the fault of the staff. He stated it is not a stock steering pump, and he had re-built it himself.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
Chattanooga, TN
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Spoke with Angela. She said they are good people to deal with and they wouldn't take their vehicles anywhere else.
This review was collected via phone interview by Customer Research Inc.