Business Solutions
English Español
SureCritic / Auto Repair / Earnhardt Genesis Of Gilbert
business image

Earnhardt Genesis Of Gilbert

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(76 Reviews)
77
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
85%
4 stars
7%
3 stars
3%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
9
Total ReScores™
4.1
ReScore™ Average
77
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(480) 384-8000
No Business Hours Provided

Business Hours

* No Time Zone Provided
3252 S. Auto Way Gilbert, AZ 85297
Get Directions
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(76 Reviews)
Write a Review
Recent Reviews
DP
gravatar
Don P.
Chandler, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/25/2023
0
Category: Sales
Sales process fine. Service horrible.
The car buying process was fine, but getting service has been a nightmare. They promised we would be part of the family and a luxury experience, but it has been anything but. Long lead times to get appointments then today they claimed I did not have an appointment for my Auto Butler. It was an add-on, but they do not have the capacity to provide the service. While I like the car, the service issues have made me wish I had gone with a more established brand.

Please post your own service issues to make sure others know. This was a big purchase based on the “luxury” service.
Businesses Near You
Huff's Automotive
91
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,241 Reviews)
Serious Fleet and Automotive
98
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(611 Reviews)
Gro Innovations
63
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(8 Reviews)
Gilbert's Auto Services
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(107 Reviews)
Sunland Auto Service
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,428 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.