Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1638 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 3.7419387/5Overall Rating 3.7419387/5Overall Rating 3.7419387/5rating 3.7419387rating 3.7419387
Original
Overall Rating 2.35484/5Overall Rating 2.35484/5rating 2.35484rating 2.35484rating 2.35484
96% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


Verified Customer
Coppell, TX
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service!
Always do a thorough job when working on my vehicles.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/15/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Flower Mound, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great dealership
Always professional, polite and thorough.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/15/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

TM
Timothy M.
Coppell, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great, fast service
They always do a great job with service. I'm always amazed at how far they are as well. Highly recommend.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/15/2018

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208

KO
Ken O.
Denton, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Awesome
All the staffs here are always ready to go beyond and above to me their customers happy, they always takes good care of me and my cars. Highly recommended!
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/15/2018

Ken, You are the best thank you for your great comments.
Tell your sister thank you for her service to the country sir.

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Flower Mound, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
85K Service
The service went well. Simple oil + filter and multi-point inspection.
No hu-hu, Lulu.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/15/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Krum, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Nice place
They got me in and out very quickly
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/14/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

CM
Carol M.
Flower Mound, TX
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
title of what??
Great service. Friendly and fast
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/14/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

JM
Jack M.
Argyle, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
1st Oil change
Oil change was fast & staff was friendly
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

JL
John L.
Denton, TX
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
John Lotito
Since 2002 I have been a repeat customer, purchasing four new Hyundai'a and now one used Sonata for my 16 year old son. It took some extra time because Stan would not sell us just any car.He made sure is was dependable. The brand has always been great for us, with minimal repairs.
The huge factor has always been the people! Stan has always been there for us. From the time is was to trade in, to the emergency needed a car now. And a thank you to Jimmy and all in service, for fixing and servicing right the first time every time.
John, Gina and now Roman Lotito
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018

Wow, I don't know what to say other than thank you so much from the entire Eckert staff

Don Wheeler
Fixed Operation Manager
940-243-6208

YK
Yvonne K.
Shady Shores, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Friendly and courteous service
X
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

JG
John G.
Denton, TX
2004 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
Great service
Quick honest service at a reasonable price.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018

Thank you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208

WW
William W.
Frisco, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Routine Maintenance
Excellent Service and Customer care.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018

Thank you for the great comments sir.

Don Wheeler
Fixed Operation Manager
940-243-6208

RK
Robert K.
Lewisville, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
HYUNDAY 75,000 SERVICE
GREAT. They did all I wanted and checked everything I was concerned about for winter operations. New wipers made a significant difference in cleaning the windshield. SUPER.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018

Thank you, always a pleasure to assist you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208

DT
Darrell T.
Lewisville, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Good customer service.
Helped me even he could't fix problem.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

DB
Darrin B.
North Richland Hills, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great service crew!
Jake has taken such good care of me and my vehicle.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/09/2018

Thank you sir!

Don Wheeler
Fixed Operation Manager
940-243-6208

SK
Stephanie K.
Sanger, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
5 Star Dealership
Eckert is always a pleasure to deal with. The staff is professional and extremely courteous. Short wait time for scheduled appointments.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/08/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

EP
Ella P.
Flower Mound, TX
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Where I bought car
Was fine
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/07/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

WC
William C.
Allen, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Excellent customer service
Recently visited the service department. Excellent customer service and reasonable prices. One of the best dealer experiences I’ve had. By far the best Hyundai dealership experience I’ve had in the metroplex! Keep up the excellent work.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/07/2018

Thank you so much for the great comments.

Don Wheeler
Fixed Operation Manager
940-243-6208

DJ
Danielle J.
Lewisville, TX
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Great Service!
The location service dept. goes above and beyond every time I come in. Thank you.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/07/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Flower Mound, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Oil change
Faster than expected
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/06/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208