ReScore Reviews™ (27)

ReScore
Overall Rating 3.5555559/5Overall Rating 3.5555559/5Overall Rating 3.5555559/5rating 3.5555559rating 3.5555559
Original
Overall Rating 2.25926/5Overall Rating 2.25926/5rating 2.25926rating 2.25926rating 2.25926
96% Would Recommend
100% Business Response
Latest Review 2 days ago
Charles P. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
What a wonderful staff
Vehicle: 2000 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 10:50 AM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/21/2018

Well thank you C.P for the 5-star review

Don Wheeler
Fixed Operation Manager
940-243-6208
Khurram I. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service "
Jake is the best!! His service is excellent!!
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 06:02 AM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/21/2018

Thank you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Michael W. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy with Servivce"
The service department is great. I love how they watch out for a drivers well being.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/20/2018 04:23 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/21/2018

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Xxx"
Xxx
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 03:59 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/21/2018

Thank you for the excellent survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Kent J. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Impressive service "
Outstanding service department — honst and above board. Superb knowledge and responsive to customer concerns.

Can’t say it more plainly—.thrse guys are men of their word and honest.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 03:17 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/20/2018

Thank you, Kent 

Don Wheeler
Fixed Operation Manager
940-243-6208
George B. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast ...Efficient..... Friendly"
In and out no hassle .......competitive pricing and great people. Last minute request by me for routine service as I was going to be driving by this day. Jimmy scheduled same for 30 mins later Thanks again all
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 01:14 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/20/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Lisa H. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Eckert Hyundai Service Survey"
Jake and Don do a great job getting your car checked in, serviced and out. They are excellent at communicating the services and/or work done on your vehicle. I've purchased 5 cars from them over the years. I doubt that I will be going anywhere else.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 12:52 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/20/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Diego A. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always quick and courteous "
I’ve brought my two Hyundai’s here for more than two years now. Haven’t had a bad experience yet. Quick and courteous service every time.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 10:30 AM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/20/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Robert R. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service for 2011 Sonata on 11/08/2017"
Good service. Answered all my questions.

Date of service was 11/08/2017
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 01:37 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/19/2018

Thank you so much

Don Wheeler
Fixed Operation Manager
940-243-6208
Lucien F. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rolls Royce Service!"
Sold my 2 Mercedes and started trying Hyundai. Auto quality and personal service so much better than Mercedes, I have bought 4 Hyundai from Eckert and will be purchasing my 5.... new 2018 Santa Fe this summer!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 11:19 AM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/19/2018

Thank you, sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Lynne W. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Terrific customer service!
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/18/2018 05:02 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/19/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Verified Customer on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
The waiting room needs to be remodeled
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/16/2018 09:30 AM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/16/2018

I will pass the information along Mr. Baca, Thank you for your response.

Don Wheeler
Fixed Operation Manager
940-243-6208
Robert H. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional and friendly"
Place is great. We own 2 Hyundai automobiles and get all of our service here. Always on time
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 05:25 AM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/16/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Debra H. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy "
They always take care of me as if I am family
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/15/2018 06:20 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/16/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Dale M. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and relaible"
I always have a pleasant experience with Eckert Hyundai
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 04:20 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/16/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Robert B. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"price, service"
I have been around the sun many times so any oil change over $3.00 makes me crazy. However, Eckert's prices are even a bit lower than the market so its no big deal. The serviced staff seem quite competent and the manager Jimmy Deleon actually cares about doing a good job which in this day and age is wonderful Jimmy tells you what is needed, how much it will cost and when it will be done Never any surprises. Will more than likely buy our next care at Eckert Hundai
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 12:33 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/14/2018

Thank you so much.

Don Wheeler
Fixed Operation Manager
940-243-6208
Shirley T. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Will definitely return
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 03:02 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/13/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly"
Drove in on a Saturday for an oil change and a fix on some body trim. I was quickly accommodated even though I didn't have an appointment. The service was completed quicker than promised and I was invoiced correctly. Will return!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 01:10 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/13/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Sharon S. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is timely/staff very courtesy."
Great service all the time.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 12:42 PM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/13/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Kimberley L. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient, no hassle"
Got my vehicle right in and they had it ready when promised.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/13/2018 06:07 AM
DONALD W., Fixed Operation Manager at Eckert Hyundai responded on 02/13/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
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