Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1433 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 3.5555559/5Overall Rating 3.5555559/5Overall Rating 3.5555559/5rating 3.5555559rating 3.5555559
Original
Overall Rating 2.25926/5Overall Rating 2.25926/5rating 2.25926rating 2.25926rating 2.25926
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


EG
Eugene G.
Flower Mound, TX
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Service
Excellent service
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/24/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

WM
Wilson M.
Flower Mound, TX
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
The people that work there!
Still batting 1000%. Great place, great service, great people.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/24/2018

Great Customers, Thank you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208

JH
Jay H.
Lewisville, TX
2012 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Excellent Service Continues
I continue to enjoy excellent service at Eckert Hyundai. From routine maintenance to ordering parts I would not go anywhere else.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/24/2018

Thank you Mr. Hilton

Don Wheeler
Fixed Operation Manager
940-243-6208

CH
Carolyn H.
Little Elm, TX
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Professional & Courteous Staff
Friendly staff, on time for scheduled appointment, thorough explanation of service provided & accurate billing.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/23/2018

Thank you, very kind words.

Don Wheeler
Fixed Operation Manager
940-243-6208

JF
Judith F.
Argyle, TX
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Great service - even faster than expected!
This was my first experience with the service department at Eckert - and it was a great one. My first call was friendly and helpful, they got me in quickly and my car was ready far sooner than I had even asked for. Everyone I dealt with was very professional, efficient and friendly. Great service - I'll definitely be back!
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/22/2018

Thank you, so much for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208

DH
Debra H.
Double Oak, TX
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
always considerate and on time
I always feel like I'm heard and important with the service department.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/21/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

AS
Alan S.
Flower Mound, TX
2007 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
High Milage Maintence
Had a concern and was advised the Serpentine belt was overdue for replacement at 117,000 Miles . Also the Gaskets on the engine had been leaking oil and were worse. Got both services done at the same timed and saved on labor. The loaner was good and the work done well. No "extra" services forced on us.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/18/2018

Thank you Alan,

Congratulations on the new job.

Don Wheeler
Fixed Operation Manager
940-243-6208

Anonymous avatar
Verified Customer
Krum, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great people
Love the staff so nice, makes me feel at home.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/17/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Anonymous avatar
Verified Customer
Lewisville, TX
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Review
Every one is professional and friendly.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/17/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

AS
Alice S.
Denton, TX
2015 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Everyone seems very professional and respectful.
Very good visit.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/17/2018

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208

GB
George B.
Lewisville, TX
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Easy in and out
Routine service...fast and fairly priced
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/15/2018

Thank you, Mr. Borkel

Don Wheeler
Fixed Operation Manager
940-243-6208

Anonymous avatar
Verified Customer
Argyle, TX
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Good service
Good service
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/14/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

PB
Pam B.
Pilot Point, TX
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Great service!
As always, service was great and fast! Oil change, in and out within 30 mins!
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/12/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

FC
Francine C.
Frisco, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Auto fix. Warranty
Great Service
Very people friendly
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/11/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

JH
Jonathan H.
Denton, TX
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Simple and quick service
Overall very good. The only thing that the previous Hyundai dealer offered that was missing here was a free car wash with every service but Eckert is a little less expensive.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/11/2018

Thank youDon WheelerFixed Operation Manager940-243-6208


SR
Stephen R.
Denton, TX
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Great people.
Very good service and friendly staff.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/11/2018

Thank youDon WheelerFixed Operation Manager940-243-6208


FC
Francine C.
Frisco, TX
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Super
Super Great Job
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/11/2018

Thank youDon WheelerFixed Operation Manager940-243-6208


DJ
David J.
Flower Mound, TX
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Eckert Hyundai - Great Dealer
Service department always does a great job. While having the oil/filter changed on my 2012 Sonata Limited 2.0T I decided to test drive the 2018.

Should have skipped the oil/filter change and saved a few bucks as I’m now the owner of a 2018 Sonata Limited 2.0T.

Bought it from the same salesman I bought the 2012.

Hence the title of my review.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/09/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

RL
Regina L.
Denton, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Close by
Great service and it’s close to home
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/09/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

IA
Iftikhar A.
Denton, TX
2013 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Pleasant environment and friendly service.
We own two Hyundai cars. Whenever we visited Eckert Hyundai, Denton TX we were given friendly welcome and prompt service. The diagnosis of the problem was always thorough, pinpointing the trouble. recommended repair and estimated cost. Work would be always dependable and done expertly. I trust professionalism of the service staff and technician so much that I would not go to any other place but to Eckert Hyundai for major checkups and repairs. One of the Cars is my Hyundai Elantra 2009, still in an excellent shape. Thanks to the quality of service that is being provided by their service team to me. May be little more expensive than your local mechanic's shop but...Hey!, it's worth it.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/07/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208