Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1504 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.6551721/5Overall Rating 3.6551721/5Overall Rating 3.6551721/5rating 3.6551721rating 3.6551721
Original
Overall Rating 2.31034/5Overall Rating 2.31034/5rating 2.31034rating 2.31034rating 2.31034
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


LD
Lucien D.
Shady Shores, TX
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Great Staff
Very responsive to your needs.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/21/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

SG
Sarah G.
Oak Point, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
They always provide great service and keep my car running great.
I would recommend Eckert Hyundai to everyone who is looking for a great car with great service.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/21/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Sanger, TX
2012 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Excellent Service
Eckert Hyundai has always given me efficient service.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/20/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

CM
Carol M.
Flower Mound, TX
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Excellent above and beyond
Everyone involved make you feel like they are dealing with a best friend. Service and courtesy are their by word. Very impressed by their attitude.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/20/2018

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208

GN
Galen N.
Fort Worth, TX
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Great experience
Small town feel
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/19/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

GB
George B.
Lewisville, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
People
Have been a customer since 2004. Now on my 9th new car. ALWAYS treated well and fairly. The people make this a go to dealer for me. Stan and Joe Becker in sales. Don Wheeler and Jimmy .in service. Kiesa in service bay an the rest of the staff have always been there for all my needs and questions. The laid back atmosphere is welcome and above all I have always felt I was dealt with HONESTLY...Thanks to all
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/18/2018

Thank you Mr. Borkel.

Don Wheeler
Fixed Operation Manager
940-243-6208

RG
Robyn G.
Denton, TX
2009 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Best Service Department
Love the service department. Very courteous and professional. We have bought 3 Hyundais from Eckert, the service department is a primary reason.😁
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/13/2018

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208

RN
Richard N.
Denton, TX
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Got it!
Great service right on schedule.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/11/2018

Thank you Mr. Nicholas, for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208

KO
Ken O.
Denton, TX
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Excellent
They took care of me as they always do, clean up the car, even went extra miles to fix some little issues. If you are the kind of person that likes a good service and a friendly environment, you have to take your car to this dealership.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/11/2018

Ken you are the best thank you so much

Don Wheeler
Fixed Operation Manager
940-243-6208

NK
Nancy K.
Argyle, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
always good
great service
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/10/2018

Thank you 

Don Wheeler
Fixed Operation Manager
940-243-6208

JO
James O.
Denton, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Service
Friendly, fast and efficient service.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/10/2018

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Denton, TX
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Well, I am impressed!
I took my car in today and was greeted with quick and friendly service. I wrote a review before giving this place an average rating. This time I was more than amazed at how quick and efficient they were. I was also impressed at that fact I got such a quick and Concerning email about the last review. This facility honestly cares about their customers.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2018 Category: Service
Well.....
On my 5 point inspection everything was marked good. Which I do not believe that is true. I wanted a real inspection because the last time I was there they told me that I need somethings done. This visit I was going to talk about getting it(air filter) done. But it was reported good. I don’t know who to believe this inspection or the one before.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/09/2018

Ms. Hines,

  Please feel free to call me maam, i will be more than happy to go over the results or if you prefer we can do inspection again.

If you need said filters, they will be free.

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Frisco, TX
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Quick & EZ Service
Purrrrrfect service, easy peasy...
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/09/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

PL
Penny L.
Denton, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
the great service
The service is great and fast. I recently sat at another dealership with my daughter-in-laws vehicle to replace a tire with a nail in it (she just had ankle surgery and unable to do this). She was told to bring the vehicle the next morning so i did. I sat there for over 2 hours and finally went up to the guy and asked how much longer. He said they didn't have the tire and I had to go back the next day. Hyundai would have informed me that they didn't have the tire in stock way before i had to go up to ask.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/07/2018

Thank you Ms. Lombardi.

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Flower Mound, TX
2014 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Good service
Good communication from
Service advisor
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/07/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

SA
Suzanne A.
Aubrey, TX
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Polite personnel ready to help, and they do.
5 stars.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/05/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Coppell, TX
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
People there are great from Stan who we have bought 6 cars from to the service department staff.
Had a inoperable car when we returned from vacation and the service department made the repair the afternoon that I called.
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/05/2018

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

SE
Susan E.
Denton, TX
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2018 Category: Service
Good service
Good service
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/05/2018

Thank you, Ms. Elliott

Don Wheeler
Fixed Operation Manager
940-243-6208

CB
Cindy B.
Sanger, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Best place to buy a vehicle
A1
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/05/2018

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Aubrey, TX
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Customer Service
Every time I have gone there, all the employees in the Service Department are very friendly. They get you in and out of the service department very quickly. Best service department I have ever used!
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/03/2018

Don Wheeler
Fixed Operation Manager
940-243-6208