ReScore Reviews™ (14)

ReScore
Overall Rating 3.57143/5Overall Rating 3.57143/5Overall Rating 3.57143/5rating 3.57143rating 3.57143
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review 2 days ago
BOBBY A. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service with a smile"
Right on
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 02:04 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/23/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Verified Customer on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Change in Personnel"
This was my first service since there was a change in service managers. I will need to get used to new folks. I have been getting my Hyundais serviced at Ed Voyles since 2007.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 10:09 AM
TANYA E B. at Ed Voyles Hyundai responded on 10/21/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Soo C. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nocoment"
none
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/21/2017 08:04 AM
TANYA E B. at Ed Voyles Hyundai responded on 10/21/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Regina L. on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great place for service "
They always do a good job except they never top off my fluids like they say they are going to do
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/20/2017 04:56 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/21/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Ryan B. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and easy"
Went in for what I thought would be a long and costly repair only to have my car ready in less than two hours. Great service the entire time, from the initial phone call to picking up my car.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 10:59 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/20/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Fred D. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Always great service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 10/18/2017 06:25 AM
TANYA E B. at Ed Voyles Hyundai responded on 10/18/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Shelby R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great individual service "
Great dealership I’ve purchased two cars and am seriously thinking of purchasing a third
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:03 AM
TANYA E B. at Ed Voyles Hyundai responded on 10/17/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Tawney W. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VERY PEOPLE CENTERED "
I love Cathy! I had a very good experience from beginning to end...I had a warranty issue that caused my steering wheel to be loose and rattle each time I hit a bump..It was very scary... Another dealer couldn't get me in for almost a month...But Cathy got me into the Service center in 2 days! Customer Service at its finest!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/17/2017 03:49 AM
TANYA E B. at Ed Voyles Hyundai responded on 10/17/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Steven R. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service writer"
Eric, your service writer was excellent.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 03:58 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/17/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

JOHN C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People "
People
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 01:29 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/16/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
This was my 60000 mile service and the car is running well. Everyone was pleasant to deal with and didn't push extra services on me.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:04 AM
TANYA E B. at Ed Voyles Hyundai responded on 10/16/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Bobbie H. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"10-10 Review"
Nice dealership. Would recommend. They are very nice to educators.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/14/2017 12:17 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/16/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The mechanics where helpful and answered all my questions. I brought my car for it's first oil change and tire rotation. My car was ready in a timely manner and it runs great! "
I am happy with the service at Ed Voyles Hyundai.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/14/2017 09:06 AM
TANYA E B. at Ed Voyles Hyundai responded on 10/16/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, reasonably priced"
Easy to make appt., professional service. Kept me updated in the progress
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/13/2017 10:25 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/14/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Marie M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Greetings and hospitality.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/13/2017 05:14 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/14/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Verified Customer on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"What "title"?"
Nice facilities, courteous helpful people. It is Hell to get in and out from Hwy 41.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 05:06 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/14/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Verified Customer on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Appointment"
Pleasant surprise to get a free oil change due to a recall. Happy that my factory tires should get another 5,000 miles on them. I would have been super happy had the dealership washed my car on this visit!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 02:29 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/13/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

CHARLES A. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fairly quick and convenient"
Everyone was friendly and the manager also followed up to make sure I was satisfied. Thanks also for the free bottled water.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 01:43 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/13/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Rosa D. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees were so professional and courteous."
Excellent service
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/13/2017 01:39 PM
TANYA E B. at Ed Voyles Hyundai responded on 10/13/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Richard R. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job "
Faster than I expected.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 11:04 AM
TANYA E B. at Ed Voyles Hyundai responded on 10/13/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

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