ReScore Reviews™ (17)

ReScore
Overall Rating 3.4117659/5Overall Rating 3.4117659/5Overall Rating 3.4117659/5rating 3.4117659rating 3.4117659
Original
Overall Rating 2.11765/5Overall Rating 2.11765/5rating 2.11765rating 2.11765rating 2.11765
91% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Lisa O. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New headlight"
Realized driving home my driver side headlight was out. Called Eric right away and asked if he could see me first thing the next day when they open at 7:30 and have me out by 8 😬. He said absolutely and he did!!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:23 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/19/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Charles S. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Good and Fast service!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 02:42 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/19/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Frederick V. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"convenient"
It only took a hour
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 10:24 AM
TANYA E B. at Ed Voyles Hyundai responded on 01/18/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Johnny R. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"CATHY STUMP and The New SERVICE MANAGER. "
AWESOME
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 02:41 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/18/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Dorothy A. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lisa cashier and Erick service advisor"
My advisor Erick was great
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 05:42 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/18/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top quality "
The most professional and top quality work
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 05:20 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/18/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Anthony W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Deliver on their word"
attentive great service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:28 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/16/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Cynthia F. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service...my service advisor, Ms. Cathy, was great"
No complaints!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 12:18 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/16/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Nancy C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N. Chambers"
The service was great. The issue was identified and repaired.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/16/2018 03:57 AM
TANYA E B. at Ed Voyles Hyundai responded on 01/16/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Charles C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
I still have to bring the car back since the fix from Hyundai didn’t work. Right now I have a new stereo head unit on order for my 2015 Genesis
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 02:47 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/16/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service!"
Great Customer Service!
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 10:05 AM
TANYA E B. at Ed Voyles Hyundai responded on 01/15/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Jessica M. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service advisor ever"
Love the way I was treated.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 10:05 AM
TANYA E B. at Ed Voyles Hyundai responded on 01/15/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Verified Customer on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful"
They are very helpful
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/14/2018 02:22 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/15/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Cathey T. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Service"
Cathy (sp?) does a nice job. I will say I miss Rob Stover very much, as he was my service man for seven years since I bought my vehicle.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/14/2018 12:15 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/15/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Eric C. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality "
Had several issues fixed but I noticed on the way my windshield wiper fluid motor wasn’t pumping fluid and the fluid reservoir was full. I asked them to check the fluid pump motor and they could have replaced it and charged me. Instead, the mechanic simply used air pressure to clear out the hoses that had some debris blocking the flow of washer fluid to the wipers. They could have replaced the pump at my cost and cleared the blockage to make a few more bucks and I would never had known. But they saved me money by checking the hoses at no cost to me. It’s things like that along with quality work that matter and keep my car dependable.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/13/2018 05:02 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/15/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Josefina M. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love the Customer Service "
Love it!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/13/2018 04:45 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/15/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Tierra J. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service "
Customer Service was great! Service time was quick.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 02:27 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/13/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Earner L. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Friendly , which we could have gotten a vacuum like the other Hyundai in NC. Thanks
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/12/2018 11:26 AM
TANYA E B. at Ed Voyles Hyundai responded on 01/12/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Judy B. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient"
I really didn't want to give five stars but since you only want to receive five stars I gave it to you. My only complaint was the wait time. I had a 3:00 appointment. Arrived about 2:40 and didn't get out until 4:15. I think that's a long wait for oil change, tire rotation and battery check. While I watched my vehicle on the lift I saw several other vehicles come and go.

I do love my Hyundai and would highly recommend it to a friend or family member.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/11/2018 06:06 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/12/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

Ultra T. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personable and solid customer service!!"
This place is great! April was great and explained everything very well over the phone and in person. The shuttle dropping me off and picking me up was a nice addition as well! You guys are awesome!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/11/2018 06:04 PM
TANYA E B. at Ed Voyles Hyundai responded on 01/12/2018

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-952-8881 Ext:2410
TBYERS@EDVOYLES.COM

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