Reviews
Verified Customer
Verified Customer
Good Morning Aaron,
Thank you for your wonderful feedback and the 5-Star rating for your recent service visit. We appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Good Morning Glenda,
Thank you for the wonderful comments and 5-Star rating for your recent service visit. We appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Good Morning,
Thank you for your feedback from your recent service visit. I'm delighted by your comments and the 5-Star rating we received.
We certainly appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations, and the person you spoke with at this last visit :-)
Verified Customer
Hello,
Thank you for completing the survey and providing your feedback. I'm sorry your service took longer than anticipated. Usual completion time for an oil change and tire rotation can be up to an hour and a half, and at your appointment we exceeded that time frame. I'm sorry for the inconvenience that may have caused you.
We'd like to have you come back at your convenience so we can check the brakes for you since we were unable to do that at this recent visit. I have left a phone message for you regarding that and a complimentary service we can provide for you to compensate you for your time.
We appreciate your business and hope to have you back to complete what we couldn't do at this recent visit.
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Hello William,
We are so pleased and delighted that you had such a terrific experience with us at your recent service visit. We appreciate the wonderful remarks and the 5-Star rating. Thank you for your business and we will look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Hello Margaret,
Thank you for completing the survey and letting us know we earned a 5-Star rating for your recent service visit. We appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Good Morning,
Thanks for your feedback from your recent service visit. We appreciate the wonderful comments and the 5-Star rating. Thank you for your business and we look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Hello Arthaniel,
Thanks for your feedback from your recent service visit. I'm delighted to see we earned the 5-Star rating. We appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Hello,
I wanted to thank you for your response to the survey from your recent service visit. We are delighted to have earned a 5-Star rating. We appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Good Morning Cary,
Thank you so much for the kind words of praise, and the 5-Star rating for your recent service visit. We very much appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Good Afternoon Nelci,
Thanks so much for completing the survey and providing your feedback. I'm delighted we earned a 5-Star rating for your recent service visit. We appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Good Afternoon,
Thank you so much for your feedback, we are delighted to have provided you with great customer servicce earning us a 5-Star rating from your recent visit. We appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Also, for the 2nd time within 12 months, a policeman stopped me for having no taillights. Looking at the right side, the casing appears to be melted and the bulb was laying in the part. He suggested I research 2011 Sonata Tail Light issues and I found this:
http://www.carproblemzoo.com/hyundai/sonata/tail-light-switch-problems.php
http://m.carcomplaints.com/Hyundai/Sonata/2011/lights/tail_lights_overheated.shtml
Do I need to have the whole section replaced? Never had this type of problem with a vehicle before.
Hello Regina,
Thanks for the time to speak today by phone so we could take care of the issues you are having. We appreciate that you have been a long-time customer and we look forward to having you back next week to get that tail light repaired.
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Hello Cynthia,
Thank you for taking the time to complete the survey. I am delighted to know you had an excellent experience at your recent visit for service earning us a 5-Star rating. We appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Good Morning,
Thank you for your feedback from you recent visit to our service department. I'm delighted to hear that we provided you with great service and have earned a 5-Star rating for it. We appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Hello,
Thank you for responding to the survey and letting us know we earned a 5-Star rating for your recent visit. We do appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Hello Eric,
Thanks for your feedback from your recent service visit. I am delighted we provided you with a good service experience. We appreciate your business and look forward to your next visit!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Hello Jonathan,
Thanks so much for your feedback from your recent service visit. I know Cathy appreciates the kudos and we are all delighted to have earned the 5-Star rating from you.
Thanks also for your business, we will look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations
Verified Customer
Hello,
Thanks so much for your feedback regarding your recent service visit. We are delighted to have earned a 5-Star rating. We appreciate your business and look forward to working with you again!
Sincerely,
Donna Narducci
Customer Relations