Overview

Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

2568 Reviews

ReScore Reviews™ (51)

ReScore
Overall Rating 3.9019641/5Overall Rating 3.9019641/5Overall Rating 3.9019641/5rating 3.9019641rating 3.9019641
Original
Overall Rating 2.23529/5Overall Rating 2.23529/5rating 2.23529rating 2.23529rating 2.23529
90% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


Verified Customer
Atlanta, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2019 Category: Service
Left me with a flat tire
Left the dealership only to drive a few miles and realize I had a flat. Had to fix it myself when it was likely damaged in the shop.

RF
Ronald F.
Marietta, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Okay
They are nice and always helpful
JOSEPH W V. from Ed Voyles Hyundai responded on 09/18/2019

Thank you so much for the review!


AS
April S.
Atlanta, GA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Awesome Service
Fixed everything just like I needed.
JOSEPH W V. from Ed Voyles Hyundai responded on 09/17/2019

Thank you for the review!


Verified Customer
Atlanta, GA
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Excellent Service From Cathy!!!
I came in for my usual oil change and Cathy took care of me like she always does. She's always quick to get me in and discuss all services needed to keep my car up and running. During the services, she keeps me up-to-date on any changes and when my car is ready so I can get my car back in an efficient manner. Cathy is a rockstar!!!
JOSEPH W V. from Ed Voyles Hyundai responded on 09/16/2019

We know she is!  Thank you so much for the review!


CO
Claire O.
Marietta, GA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019 Category: Service
Great service
I have had a few issues before but this time I was kept posted immediately of anything that needed to be done. I credit this rating to
Rachael who kept me advised and let me know when my car was ready to go
JOSEPH W V. from Ed Voyles Hyundai responded on 09/16/2019

Thank you so much for the review!


Verified Customer
Marietta, GA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Easy, quick and polite
Had a great experience here. Will continue to comeback.
JOSEPH W V. from Ed Voyles Hyundai responded on 09/16/2019

Thank you so much for the 5 star review!


EO
Edward O.
Atlanta, GA
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/13/2019 Category: Service
Very disappointing
I provided a list of 5 items to be addressed.
4 of the 5 items were not done. The 5th item cost $1200 out of pocket. And, that item took 22 hours- I was quoted 2 hours!
And, I asked that my sunroof be looked over. It came back , on paper, with no issue.
First time I try to use the sun roof. It doesn’t work!!! Incredible!!!
JOSEPH W V. from Ed Voyles Hyundai responded on 09/16/2019

I am sorry about your previous visit.  I will reach out to you so we can talk further about the concern.


Verified Customer
Atlanta, GA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Xxx
Xdf
JOSEPH W V. from Ed Voyles Hyundai responded on 09/12/2019

Thank you for the review!


SR
Shelby R.
Powder Springs, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great personal service!
Cathy gives great personal service!
JOSEPH W V. from Ed Voyles Hyundai responded on 09/11/2019

Thank you so much for the review!


Verified Customer
Alpharetta, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Very Good Service
.
JOSEPH W V. from Ed Voyles Hyundai responded on 09/10/2019

Thank you so much for the review!


Verified Customer
Decatur, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Good Job
Friendly, fast, no nonsense
JOSEPH W V. from Ed Voyles Hyundai responded on 09/10/2019

Thank you so much for the review!


AS
Ashley S.
College Park, GA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/06/2019 Category: Service
Needs Improvement
Waiting area needs a lot of attention. Toy area nasty, and filthy. Lounge chairs in waiting area nasty as well.
JOSEPH W V. from Ed Voyles Hyundai responded on 09/07/2019

Thank you for the review! 


LM
Leslie M.
Smyrna, GA
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/06/2019 Category: Service
Great staff but repairs are expensive
I like the staff and the facility is great(starbucks coffee machine) I love my hyundai but the as typical dealerships always price gouge on work that needs to be done. I was quoted $1000 for oil pan and oil valve replacement. A second opinion from a local mechanic resulted in a resealing of oil pan and no leak in valve at all. Repairs were $175.00
HUGE price difference
JOSEPH W V. from Ed Voyles Hyundai responded on 09/06/2019

Thank you for the review!  I will be reaching out to you later today!


Verified Customer
Atlanta, GA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
All around GREAT!! Superb service
I love this place and the fact that you can make appointments and they stick to them!! All around excellent customer service. Just still a tad bit slow....but still great! It’s worth the wait due to Excellent customer service!
JOSEPH W V. from Ed Voyles Hyundai responded on 09/05/2019

Thank you so much!


EC
Ernest C.
Atlanta, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
👍🏿
Service-folks were quick and professional.
JOSEPH W V. from Ed Voyles Hyundai responded on 09/05/2019

Thank you so much for the review!!!


A
A.
Marietta, GA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Awesome Service
Consistent Service, great quality, friendly staff.
JOSEPH W V. from Ed Voyles Hyundai responded on 09/04/2019

Thank you so much for the review!


Verified Customer
Smyrna, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2019 Category: Service
Split
While the service I received was satisfactory I was disappointed to see a service adviser give a waiting customer news regarding their vehicle in the lobby. I believe he should have pulled her aside. It made me uncomfortable, and I had to walk outside. That moment should be kept private.
JOSEPH W V. from Ed Voyles Hyundai responded on 09/04/2019

I agree with your comment.  Thank you so much for your feedback!!


KH
Kathryn H.
Marietta, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Prompt service great communication
Ther service technician Cathey communicated from start to finish. I was updated before any change or requested services
JOSEPH W V. from Ed Voyles Hyundai responded on 09/04/2019

Thank you so much for the review!


MJ
Mayank J.
Atlanta, GA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Closer to home
This time they were great!
JOSEPH W V. from Ed Voyles Hyundai responded on 09/03/2019

Thank you so much for the review!


Verified Customer
Marietta, GA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
courteous and timely service
Good job!
JOSEPH W V. from Ed Voyles Hyundai responded on 09/03/2019

Thank you so much for the review!