I called in to elaborate what I needed to be checked on the car but when I picked up my car, I was told that they missed to do some of the issues called in to be checked; and EAC agreed on the work itinerary. It would have expected to receive either a call or email to follow up on that shortcoming. Curious as to why EAC cannot be open on Saturdays? There is a follow up on missed survey responses but not with regards to service. Nonethless, I am happy with the way the EAC team handles my business so far. At this time I can say I would recommend it to my friends.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.