Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

461 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


TM
Terry M.
Eatonville, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Great service
I am a happy customer and will definitely keep bringing my vehicles back here to be fixed properly

SN
Steven N.
Graham, WA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2019
02 Toy Tac 120K mile check up
Had 120 k check up scheduled and service completed as arranged. However, at checkout, I was told that they noticed my valve cover with slight leak and bolts were tightened. Need to look at that next time. After driving Two days and smelling what seems like burnt oil on exhaust I checked the cover bolts; none were tightened, only the bolt on drivers side closest to firewall was tight. Not the best service as it could be. Leaves customer wondering about next service ...

JP
Jan P.
Spanaway, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
great service
as always great service -

AD
Antron D.
Washington
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Antron said Bob is awesome, helps him out, and is the best mechanic he's ever had.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Olympia, WA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Car Service.
Always a professional job.

SW
Scott W.
Tacoma, WA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Scott said the service was performed quickly.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Graham, WA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
John said they did everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Graham, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Outstanding Service.
Outstanding service friendly staff and they explain everything they did as well as what they found and recommend for servicing. Provided timely and accurate quotes on projected work.

SS
Steven S.
Spanaway, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Put in my new transmission
BOB ,and his crew ,put in and adjusted my new transmission..then they diagnosed a strange noise that turned out to be my Detroit locker..they could have told me it needed a new ring and pinion gear set ,which would have cost me 1200 bucks..it just goes to show me they are good,honest men,and company...all my business will be with..ELITE AUTOMOTIVE.

BL
Bill L.
Roy, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Short Notice
My Alternator went out Elite said couldn't get it done till Monday, Bob said go ahead and bring it in. Got it done today 2/28/19. Very Happy. I'm 61 yrs old and have dealt with many car repair shops, and Elite Auto is hands down the very best👍Thanks Elite Auto😃

JC
Jim C.
Graham, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2019
Honest sevice like doing business with bob
Like doing business with bob he a good honest man been in auto business for over 40 yr I trust him thanks bob

RA
Rick A.
Graham, WA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019
Great service. Fast and friendly.
They got me in right away. Kept me informed if they found anything else and truck was back in 1 day. Also appreciated that they put down floor covers. Priced right.

MS
Matt S.
Graham, WA
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Down to earth good service
Had my car with 3seperate issues diagnosed the day I was told and fixed the next day. They told me all my options and for reasonable labor fees got my dying-all-the-timer to run better than I bought it

WS
Will S.
Puyallup, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Elite automotive
They always do a good job and stand behind their work.

BF
Bob F.
Mineral, WA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Bob said the service was really good. The work was completed as soon as possible.
This review was collected via phone interview by Customer Research Inc.

LA
Lisa A.
Spanaway, WA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Lisa said the business worked quickly and accurately.
This review was collected via phone interview by Customer Research Inc.

BH
Billy H.
Tacoma, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Billy said the staff gave an accurate estimate about how long the work would take.
This review was collected via phone interview by Customer Research Inc.

AT
Ann T.
Eatonville, WA
Mercury Mountaineer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2019
Work is done in a timely matter
I appreciate that the waiting area and rest rooms are clean.
Comfortable seating and the complimentary drinks are a sweet touch. I like that they suggest work to be done, but no high pressure to have it done. Staff is friendly and informative. I have told my family & friends

BL
Bill L.
Roy, WA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
New Tires
Got 4 new tires, great price on 20". Great Service as always👍

CO
Chris O.
Spanaway, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Comfort of waiting area, and courteous staff
Very thorough workmanship and staff kept me informed of what everything was done, and promptness of the work performed!

Displaying Review 1 - 20 of 461 in total