Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

423 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


RK
Russell K.
Washington
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Russell said this business got his vehicle done in one day, he called them out of nowhere and it was good price.
This review was collected via phone interview by Customer Research Inc.

BS
Brandon S.
Vashon, WA
Nissan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Brandon said they were responsive and helped him in an emergency.
This review was collected via phone interview by Customer Research Inc.

OZ
Osiel Z.
Washington
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Osiel said the business did great work on his vehicle that he has no problems with.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Lakewood, WA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Engine replaced
Brought my 2006 chevy silverado to have a new enging installed. Service was great. Price was reasonabe and the job was complete on the day they said it would be complete. Truck runs great. Bob is the man!

EC
Ed C.
Graham, WA
Suzuki XL-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Elite
As always

TW
Thomas W.
Spanaway, WA
Subaru Legacy
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/10/2018
Oil change
$76 for a oil change no way. I’m done, I’ll do my business else where. Too much for a 4 cylinder, whow.
Bob B. from Elite Automotive responded on 11/14/2018

We apologize for any sticker shock you may have recieved.  Here at Elite Automotive we use high quality oils that meet your specific vehicles needs based on the Manufactures specification.  Please give us a call so that we can help provide a better experience the next time.


BL
Bill L.
Roy, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Short Notice
Had a Coolant Leak, Elite took it right in fixed it in no time, had me down the road. Again Excellent Service as always👍

AW
Alvin W.
Roy, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Peace of mind
My wife uses the on board computer ( miles to next fill up ) feature in our chev HHR a lot. So when it started going up and down by 20 to 35 miles difference she got worried about the safety of the car.
We took the car in to Elite and she explained the problem to the mechanic. He calmed us down right away and suggested a diagnostic test of the system to see what is wrong.
It took less than an hour, he informed us that it was a computer program problem that has to be reprogramed at the dealership.
Sence he couldn’t fit it, he only charged us half price for the work. Great job.

AW
Alvin W.
Roy, WA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Pleasant, smart and reasonable
The person who spoke with us what we came in was pleasant and understanding. He put my wife at ease by being believable and ready to help.
The shop did a diagnostics on the car computer and found out that the car had a note from the car manufacturer about the read out we were worried about.
We were told that we had to take it back to the dealership to get it reprogrammed and that the shop cost would only be 1/2 the usual price because they could not fix it.

DN
Doug N.
Puyallup, WA
Pontiac Aztek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Explanation of needed service precise and friendly staff
Staff is friendly, knowledgeable and explains in detail what services are needed and why.

DH
Daniel H.
Spanaway, WA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Daniel said the business has competitive pricing and takes care of him when his vehicle is in for service.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Spanaway, WA
Pontiac Montana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Steve said that they do a great job. He stated Bob is an excellent technician, and they follow through on everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

PB
Pete B.
Washington
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Pete said the staff members are all honest and he likes doing business with them.
This review was collected via phone interview by Customer Research Inc.

JM
Jacoby M.
Spanaway, WA
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Jacoby said that the business did quick work and explained everything he needed to know.
This review was collected via phone interview by Customer Research Inc.

RT
Rod T.
Spanaway, WA
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Personal and professional service
Courteous and caring are basics here as are professional knowledge and personal attention. Work is done to standard. Left dealership maintenance to start doing business with Elite. Thanks!

MW
Mark W.
Spanaway, WA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Mark said everything was good.
This review was collected via phone interview by Customer Research Inc.

JL
Jen L.
Spanaway, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great service!
I had a major oil leak, Bob and the rest of the team were able to fix my Jeep with the same day it was discovered. I mentioned I had a trip to WWU the next day for a family weekend, Bob offered to let me use their loaner vehicle to make the 3 hours (one way) if my Jeep wasn’t fixed before the end of business. Great customer service! Very reasonable price too for the work that they had to do. Thanks Elite Automotive!!

PM
Phil M.
Spanaway, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Phil said the business diagnosed his vehicle pretty quickly and did not charge him for it.
This review was collected via phone interview by Customer Research Inc.

DM
Debbie M.
Spanaway, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Debbie said the staff at this business did a very good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MC
Marino C.
Washington
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Marino said the people at this business are great, and took care of him, but he couldn't afford the price. He asks them to keep doing good work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 423 in total