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SureCritic / Elmer's Brighton Garage
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Elmer's Brighton Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,961 Reviews)
95
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(585) 244-1616
Visit Website
Closing in 2 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1848 Monroe Ave Rochester, NY 14618-1922
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Elmer's Brighton Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,961 Reviews)
Write a Review
Recent Reviews
JR
JOHN R.
Rochester, NY
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2026
verified customerVerified Customer
10
Fast reliable service.
I appreciate the method of communication.
The Staff from Elmer's Brighton Garage responded on 06/12/2026 12:51 PM

Thank you for your review! We're glad to hear that you found our service fast and reliable. Clear and convenient communication is an important part of the customer experience, so we're especially pleased that you appreciated our process for keeping you informed. We truly appreciate your support and look forward to serving you again in the future.

Service Coupons and Posts
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We’re thrilled to hear you trust us with your ride! 🚗💨 A well-oiled machine deserves the best care! Thanks for the shoutout to John and the team. We appreciate your loyalty and promise to keep your wheels turning smoothly! #ElmersBrightonGarage #AutoCare
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We're thrilled to hear you're pleased with our customer service! Our team loves to lend a helping hand—it's what keeps us "tire-d" to excellence! 🚗💨 Thanks for choosing Elmer's Brighton Garage! #CustomerService #AutoCare
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Thanks for the fantastic feedback! 🚗💨 We pride ourselves on being speedy yet professional—just like a pit crew at a race! Ready for your next visit? #ElmersBrightonGarage #FastAndFriendly
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🚗 Thank you for trusting Elmer's Brighton Garage for decades! We're glad to hear our skilled team keeps your family’s cars running smoothly. Honesty is the best policy, and we're here for all your automotive needs! 🛠️ #TrustElmers #FamilyBusiness
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Thank you for trusting us with your car! We love making sure you’re in good hands—no automotive knowledge required! 🚗🤝 Your comfort is our priority. Keep cruising with confidence! #CarCare #ElmersBrightonGarage
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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