This was a big mess that ultimately ended happily. I wanted to redo part of my review that I already did and now I can't access it, so I will just say it took a while to get the car fixed but it runs well and looks beautiful, was cleaned and detailed with tremendous care and attention far beyond what I expected, and Mara was helpful as always and also helped me deal with Hertz. The only small glitch is that now the driver's seatbelt doesn't retract smoothly and I have to keep doing it manually, which is not a big deal as long as it works if I have to make a sudden stop. Also it was at times difficult to get a call back explaining what was going on; that scared me because I thought something terrible was wrong. I love this car and felt like I had failed it.
I had never heard of this kind of issue with mice or whatever chewing the wiring and I know it was a huge pain to fix and clean up. I appreciated all the information I got, including future prevention. I hope to God it never happens again and that I will be able to continue my previous peaceful routine of oil changes and that kind of thing.

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