94% Would Recommend
Latest Review 3 days ago
Jerry O. on 11/21/2017
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Jerry said his experience was very, very good. The business took care of him really well, and were very nice about it. They treated him awesomely. However, it was pricy.
Vehicle: Jeep Renegade
Category: Service
Service Date: 11/18/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Todd K. on 11/19/2017
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"Oil change/ tire repair"
Quick and great customer service
Vehicle: Nissan Rogue Select
Service Date: 11/18/2017
Review Created: 11/19/2017 11:33 AM
Jessica G. on 11/16/2017
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Jessica said she thinks they do good work.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/11/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Dominque T. on 11/15/2017
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Dominique she said she has never had any problems with the service she has received at this business.
Vehicle: INFINITI FX35
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Barbara B. on 11/14/2017
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"the courtesy of the customer service"
best ever
Vehicle: Hyundai Tucson
Service Date: 11/08/2017
Review Created: 11/14/2017 06:04 AM
Claude K. on 11/12/2017
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"Excellent Service"
The atmosphere was comfortable with all amenities. Excellent Customer service, I was very pleased with the Service, overall.
Vehicle: Saab 9-3
Service Date: 11/09/2017
Review Created: 11/12/2017 07:07 AM
James B. on 11/10/2017
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"Excellent experience, as usual."
I take my car to Empire Auto Care as much as I can since they are just about the only mechanics I can trust. Brooks always gives me practical and honest advice and Skylar always provides speedy service with a smile. Getting your car worked on is never fun but Empire Auto makes it as easy as possible.
Vehicle: Lexus IS 250
Service Date: 11/09/2017
Review Created: 11/10/2017 04:28 AM
Nicole H. on 11/10/2017
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"It's ok"
The staff was nice and friendly
Vehicle: Volkswagen Passat Wagon
Service Date: 11/03/2017
Review Created: 11/10/2017 02:23 AM
Dayna S. on 11/10/2017
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Dayna said the staff was quick, prompt, and on time. Her vehicle is driving well.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Jose M. on 11/07/2017
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"Incredible and fast service "
I went here because it was recommended by my car's warranty. Although the issue was not covered at all by my warranty, I felt it was the right place for my car to be cared for. I felt a level of respect and professionalism from beginning to end. I wish they were following me to Tampa bay or otherwise they would be my go-to from now on.
Vehicle: Nissan Altima
Service Date: 11/07/2017
Review Created: 11/07/2017 08:44 PM
Franklin M. on 11/07/2017
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Franklin he said the business has very good customer service and the staff are very knowledgeable.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 11/01/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Edrick D. on 11/03/2017
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Edrick said the staff let him know everything that was wrong with his vehicle.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Denise E. on 11/02/2017
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"Customer Service and repair accuracy is GREAT!"
I was in for my second visit ever and a part didn't ship in correctly (no fault of Empire). I had an important appointment the next day and my car wasn't completed by time needed. They treated me and my car with respect, made sure everything was right and made sure I was able to get to my treatment and back to pickup my car. The team really cares and the work performed corrected my problem. I thought I needed a tune-up but it turned out it was motor mounts. Also, I was able to go over estimate and remove a repair that can wait a little bit on. The estimate was explained to me which repair fixes my concerns of the day and what possibilities could come up by waiting to have the other repair done. I love the communication - excellent!
Vehicle: Nissan Maxima
Service Date: 10/03/2017
Review Created: 11/02/2017 09:45 AM
John M. on 10/31/2017
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John said this business was good.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Robert F. on 10/31/2017
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Robert said the service he received was very good. He was very pleased with the staff.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Robert G. on 10/31/2017
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Robert said the staff is courteous and diagnosed problems accurately.
Vehicle: Ford Expedition
Category: Service
Service Date: 10/03/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Bret W. on 10/30/2017
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Bret said the staff provided fair service. The work was done at a good price and he appreciated the beverage they offered him as he waited.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/28/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Nick A. on 10/29/2017
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"customer service"
5 stars everytime i have went. will continue to use for any car related issues.
Vehicle: INFINITI G37 Coupe
Service Date: 10/26/2017
Review Created: 10/29/2017 08:48 PM
Renauldo S. on 10/29/2017
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"Oil change"
Great prices and quick service. Excellent customer service.
Vehicle: Nissan Altima
Service Date: 10/28/2017
Review Created: 10/29/2017 04:19 PM
Amanda L. on 10/28/2017
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"Friendly staff, quick service"
I had to get a headlight bulb replaced in my car and they were able to do it on my lunch break. Everyone there is very friendly and courteous. The waiting area is spotless and they have complimentary snacks and drinks available. It’s very close to my job and they offered to give me a ride back if I needed it.

I’d recommend Empire Auto Care to anyone in the area.
Vehicle: Dodge Challenger
Service Date: 10/27/2017
Review Created: 10/28/2017 05:34 AM
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