Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

174 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 1 year ago

Reviews


JH
Jennifer H.
Castle Rock, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2015 Category: Service
Jennifer said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.

LA
Lindsey A.
Lawrence, KS
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2015
Great Customer Service
I love this place and have great experiences every time I have gone. Thanks for the awesome job!

NA
Neal A.
Lawrence, KS
Toyota Tacoma
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/02/2015
Customer Service.
Until the work I requested last month I’ve been happy with the quality of work and the level of service I received at En-Tire.
I called and made an appointment for the following day for an alignment and tire balance then left my truck over night with the early bird service at En-tire.
When I received my truck back I drove it to Kansas City and the steering wheel was shaking so much it unnerved me. When I called I talked with Michael and tried to get clarity on want work was done and was cut short with a statement of, “do you want to bring it back it and have it checked out?”
Long story short, Michael found that my tires were rotated not balanced and I also had a damaged wheel. Michael seemed angry and hateful. He said that the work-order clearly stated rotate. He didn’t address if I had marked the early bird work request for a balance or if I had made the mistake of checking the rotate box. I had to ask him several time to balance the tires and to place the bad rim on the back.
I remained claim and was polite, but I was treated with disrespect and was charged $35. If Michael had shown me that I had requested a rotation and not a balance that would be one thing and the $35 would not be an issue. But to be treated with hostility is an issue.

NJ
Nathaniel J.
Stilwell, KS
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2015 Category: Service
Nathaniel said this facility did a really did a good job and got the job done when he needed it done.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Lawrence, KS
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2015 Category: Service
John said this facility provided him with very good service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

KS
Ken S.
Eudora, KS
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Ken said this business has good customer service and a knowledgeable staff.
This review was collected via phone interview by Customer Research Inc.

CW
Cassandra W.
Lawrence, KS
GMC Acadia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2015 Category: Service
Cassandra said when she received her vehicle back from this business, there was grease on the seat and on the steering wheel.
This review was collected via phone interview by Customer Research Inc.

DP
Deanna P.
Lawrence, KS
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2015 Category: Service
DeAnna said this business did a very good job.
This review was collected via phone interview by Customer Research Inc.

LD
Larry D.
Lawrence, KS
Ford ZX2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2015 Category: Service
Spoke with Virginia. She said the employees at this business have always treated her well and she has been taking vehicles to this facility for years now. The employees have always been great and courteous, and they are doing a great job.
This review was collected via phone interview by Customer Research Inc.

GG
Glenda G.
Eudora, KS
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2015
Timely
Performed routine work in a timely manner.

JS
James S.
Baldwin City, KS
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2015
They were friendly and always gets things done
Yes very nice people and the work is very good

GP
Gary P.
Lawrence, KS
Oldsmobile Aurora
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2015
very fast
very good road hazard on my tires .had 2 tires fixed 0 cost

RH
Russ H.
Lawrence, KS
Pontiac Bonneville
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2015
Fast and great service
oil the AC pump as well as add freon. Great and quick service. Price high, $110.

SL
Stu L.
Lawrence, KS
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2015 Category: Service
Stu said this business takes good care of him.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Lawrence, KS
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2015 Category: Service
Mark said the service from this business was good and they did a good job. The whole entire process was smooth.
This review was collected via phone interview by Customer Research Inc.

TE
Tim E.
Lawrence, KS
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015
Friendly, professional, and fast
The guys are always friendly. Serviced is fast and quality work.

RG
Ryan G.
Lawrence, KS
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2015 Category: Service
Ryan said this business has always been good.
This review was collected via phone interview by Customer Research Inc.

AJ
Arch J.
Lawrence, KS
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2015 Category: Service
Arch said this business provided very good service. They are always correct and he is very well pleased with them. He has been to them several times, and every time has been excellent.
This review was collected via phone interview by Customer Research Inc.

NJ
Nancy J.
Lawrence, KS
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2015
Oil Change - Fast and Friendly Service!
I made a same-day appointment by phone for an oil change and fluids check. Only took 30 minutes and everyone was very friendly. Great service.

AT
Anne T.
Lawrence, KS
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Anne said this business got her in on the same day. They took care of everything quickly and they were friendly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 174 in total