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Ernie's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(198 Reviews)
95

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Our Felton auto repair - Ernie's Service Center has the know-how, tools, and experience to service all makes and models. Since we are a family-oriented, local, and reliable business with significant experience, customers can feel confident with Ernie's. Employing ASE Certified Master Technicians and providing a two-year, 24,000-mile Our Felton auto repair - Ernie's Service Center has the know-how, tools, and experience to service all makes and models. Since we are a family-oriented, local, and reliable business with significant experience, customers can feel confident with Ernie's. Employing ASE Certified Master Technicians and providing a two-year, 24,000-mile warranty on all work performed assures customer satisfaction. A Napa Auto Care peace of mind Nationwide warranty is also included. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(831) 335-5332

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6281 Graham Hill Rd Felton, CA 95018-9723
Ernie's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(198 Reviews)

DS
gravatar
DEBBIE S.
Scotts Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2025
verified customerVerified Customer
10
Excellent service with integrity!
My AC has been a problem…. Ernie’s took the time to figure out what went wrong and ordered possible parts but made sure that was the actual problem… saying ‘we don’t feel right about changing a part just because there’s a code- we want evidence that it is actually failing…. Trust em when the part is major $$$$ this a great to hear!
As promised they figured out my mystery ac issue and while they were at it repaired a heating core that was poorly installed by someone else! Thank you ! No wondering you always have business! So worth the wait!!!
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