ReScore Reviews™ (19)

ReScore
Overall Rating 4.6842074/5Overall Rating 4.6842074/5Overall Rating 4.6842074/5Overall Rating 4.6842074/5rating 4.6842074
Original
Overall Rating 2.15789/5Overall Rating 2.15789/5rating 2.15789rating 2.15789rating 2.15789
94% Would Recommend
100% Business Response
Latest Review 1 day ago
Kathryn R. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Service"
They took care of my car in a fast and efficient manner.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/19/2017 01:36 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/19/2017

Thank You Kathryn for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
LAURENCE C. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service"
Service done on time each and every time car serviced.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:24 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/19/2017

Thank You Laurence for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful"
I just needed basic oil change. Everyone was very kind and helpful.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 07:40 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/19/2017

Thank You for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Michael A. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feeling the Bumps"
Brought our Elantra in and they told us it may not be done until Monday. They fixed the car and had it done a day early :-)
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 06:19 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/19/2017

Thank You Michael for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!1

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change/tire rotation/ recalls"
People
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 05:41 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/19/2017

Thank You for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Virginia G. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and thorough"
I came in for a recall on my 2014 Hyundai and was taken care of right away and the service was great and Ryan was most courteous and helpful.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/18/2017 05:10 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/19/2017

Thank You Virginia for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
geatbcustomer service




great customer service
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:17 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/19/2017

Thank You for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Andrew L. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service is always top notch and done in a timely manner
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:34 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/18/2017

Thank You Andrew for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Will return.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:52 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/18/2017

Thank You for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N"
N
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:22 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/18/2017

Thank You for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Gus T. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Gus
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/18/2017 11:10 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/18/2017

Thank You Gus for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 10/18/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Declining Service"
I've noticed a decline in timely service over time. Perhaps there is new ownership that is less customer-oriented.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:01 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/18/2017

Thank You for taking the time to respond!!! I apologize for the inconvenience you encountered here at our dealership. I assure you I will discuss this with my manager.

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Ronald C. on 10/18/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"first service eperience"
nice people - service com-plet3ed on time
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:48 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/18/2017

Thank You Ronald for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Terence P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communication and service"
The air conditioning compressor was replaced and is working just fine. Pursuant to the rod knock, the engine was replaced and is running like a dream.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/18/2017 10:28 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/18/2017

Thank You Terence for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Kestutis S. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai MPG Certification"
The MPG certification was quickly handled.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/18/2017 10:02 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/18/2017

Thank You Kestutis for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Ronald K. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"x"
x
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/15/2017 08:08 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/16/2017

Thank You Ronald for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall visit"
recall visit went quickly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/14/2017 08:06 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/16/2017

Thank You for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
Even tho wait was long, really didn’t seem like it. They come in and inform you about your car.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/14/2017 05:59 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/16/2017

Thank You for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!


Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Anita B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
👍
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/13/2017 07:52 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/16/2017

Thank You Anita for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Fanny P. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very good"
very fast service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/13/2017 04:29 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 10/16/2017

Thank You fanny for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!


Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
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