Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

2364 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.2666687/5Overall Rating 4.2666687/5Overall Rating 4.2666687/5Overall Rating 4.2666687/5rating 4.2666687
Original
Overall Rating 2.23333/5Overall Rating 2.23333/5rating 2.23333rating 2.23333rating 2.23333
94% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


Verified Customer
Broadview, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
The service team is wonderful
Took my vehicle in for normal servicing and Ryan made sure that everything was handled correctly. I also like that he escorted me to the front desk to handle the paperwork. It's the small things that Ettleson Hyundai does for it's customer's. The waiting area is clean and stocked with water and coffee. It makes the wait more bearable. Also, I was there on a Saturday during lunch time and one of the sales reps offered lunch to the patrons waiting. Nice touch!
KRISTA M E. from Ettleson Hyundai responded on 11/15/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

BK
Bruce K.
Orland Park, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service friendly people Rich is the best
Rich's outstanding
KRISTA M E. from Ettleson Hyundai responded on 11/15/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
La Grange Park, IL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Service was great as usual!
Thank you.
KRISTA M E. from Ettleson Hyundai responded on 11/14/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

CD
Courtney D.
Oakwood Hills, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great Dealership!
The service team was great! professional, quick and polite. Nice waiting area with workstations as well!
KRISTA M E. from Ettleson Hyundai responded on 11/14/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

SA
Susan A.
Plainfield, IL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service department
Ryan in service department was very helpful. He was exceptionally helpful to me with answer ing the many questions I had. And he went above and beyond for me. Ryan is a great assets to your service team. Thank you again for all your help.
KRISTA M E. from Ettleson Hyundai responded on 11/14/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Orland Park, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Harriet S
Best service, very friendly and great service, will return for sure
KRISTA M E. from Ettleson Hyundai responded on 11/13/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Naperville, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
.
.
KRISTA M E. from Ettleson Hyundai responded on 11/13/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

WF
William F.
La Grange, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Reoair
Once again Rich in service had a lot of patience to identify an on going problem that I had with my starter. It was one of those situations that the problem never happened at the dealership so he kept the car a few days till the problem happened and then solved the problem.
Thank you Rich!!!!
KRISTA M E. from Ettleson Hyundai responded on 11/13/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

BB
Barbara B.
Darien, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Quick service
I was under pressure to return home quickly and the service team was wonderful getting me out quickly. Thank you.
KRISTA M E. from Ettleson Hyundai responded on 11/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Cicero, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great customer service!
All staff is great and awesome customer service.
KRISTA M E. from Ettleson Hyundai responded on 11/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
North Riverside, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Good service and surroundings
The service was good, people friendly, nice atmosphere
KRISTA M E. from Ettleson Hyundai responded on 11/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

RR
Robert R.
Chicago, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Tucson
Great service and professional courtesy. This is why I come back with my vehicles.
KRISTA M E. from Ettleson Hyundai responded on 11/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

AT
Ashley T.
Brookfield, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
always the best service
The service department at ettleson is the best there is . They are kind and fast and always helpful even when they can not fix the issues of another dealer.
KRISTA M E. from Ettleson Hyundai responded on 11/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

NT
Nick T.
Willowbrook, IL
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Quick and thorough
Everything was taken care of quickly and for a reasonable price
KRISTA M E. from Ettleson Hyundai responded on 11/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

CC
Carol C.
Palos Hills, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Review
Your service staff is professional, helpful and friendly. My husband and I have recommended ettleson Hyundai to our family and friends from servicing their cars to purchasing their cars
KRISTA M E. from Ettleson Hyundai responded on 11/10/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Elmwood Park, IL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Great Service at Ettleson Hyundai
The service exceeded my expectations. They have great staff with a fair price.
KRISTA M E. from Ettleson Hyundai responded on 11/10/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Chicago, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Ryan
Ryan was friendly and the service was quick. Good resting area!
KRISTA M E. from Ettleson Hyundai responded on 11/10/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

VG
Virginia G.
Western Springs, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Excellent attention
The problem was recognized and taken care of promptly.
The part was ordered and serviced the next day.
KRISTA M E. from Ettleson Hyundai responded on 11/10/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Darien, IL
2003 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great service
I always feel welcome, and my car is always ready when promised.
KRISTA M E. from Ettleson Hyundai responded on 11/10/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Tinley Park, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Friendly and respectful service
Their service is friendly and very respectful!
KRISTA M E. from Ettleson Hyundai responded on 11/10/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson