Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

2106 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.3333326/5Overall Rating 4.3333326/5Overall Rating 4.3333326/5Overall Rating 4.3333326/5rating 4.3333326
Original
Overall Rating 2.18519/5Overall Rating 2.18519/5rating 2.18519rating 2.18519rating 2.18519
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Orland Park, IL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Great service!
Ettleson always accommodates the customer! First class products and first class service!
KRISTA M E. from Ettleson Hyundai responded on 07/20/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

JE
John E.
Willowbrook, IL
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Attentive staff
Rich in service went out of his way to provide a high level of service.Thank you.
KRISTA M E. from Ettleson Hyundai responded on 07/19/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
La Grange, IL
2005 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
An older Sante Fe
I trust the Ettleson Hyundai crew to do their best -- I have an older (YR 2005) Sante Fe and they continue to keep it performing.
KRISTA M E. from Ettleson Hyundai responded on 07/19/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Hickory Hills, IL
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Prompt and friendly service
Attended to all my concerns and went beyond to find a solution. Will definitely take my Accent to Ettleson Hyundai for all future service.
KRISTA M E. from Ettleson Hyundai responded on 07/18/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

GW
Gerald W.
Lyons, IL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Fantastic Service
They got me in and out on time with no problems and the new facility is great.
KRISTA M E. from Ettleson Hyundai responded on 07/18/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

GR
Gerald R.
Willow Springs, IL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Goog people
happy with the Ettleson company. Do not want to t=repeat same comments every month
KRISTA M E. from Ettleson Hyundai responded on 07/17/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

RS
Robert S.
Brookfield, IL
2008 Hyundai Entourage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great service
Great service. THANKS !!!
KRISTA M E. from Ettleson Hyundai responded on 07/17/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

JC
Joyce C.
Chicago, IL
2005 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2018 Category: Service
Service
My car is typically washed after service, i was not offered or asked if I would like a car wash. I feel I was written off because I have an older model car.
KRISTA M E. from Ettleson Hyundai responded on 07/17/2018

Thank you for taking the time to provide us with your feedback. I apologize for not meeting your expectations here in the service department. I will contact you shortly to further discuss this issue. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

DA
Donna A.
Palos Heights, IL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Recall visit and oil change
Very nice and respectful
KRISTA M E. from Ettleson Hyundai responded on 07/17/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

CK
Christine K.
Chicago, IL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Fast curtious service
Was told oil change would be 1 hour. In and out in 30 minutes
KRISTA M E. from Ettleson Hyundai responded on 07/16/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

FF
Flavio F.
Chicago, IL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Better Service Experience
Ettleson Hyundai Service was a much better experience than the Happy Hyundai Service center provided during the first five years of my vehicles life. The service center is well equipped and is helpful with the questions I had. The Happy Hyundai experience turned my view of Hyundai to a brand I would prefer to move away from in my next car purchases. I would definitely consider purchasing a car from this dealership with the first service experience I just encountered.
Thank you
KRISTA M E. from Ettleson Hyundai responded on 07/16/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

AD
Alyssa D.
Burbank, IL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
JD
Service is awesome! P
KRISTA M E. from Ettleson Hyundai responded on 07/16/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Westchester, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Great service!!
Thank you everyone for the great service!!
KRISTA M E. from Ettleson Hyundai responded on 07/16/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Lyons, IL
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Service
Great service department
KRISTA M E. from Ettleson Hyundai responded on 07/13/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

MD
Mary D.
Chicago, IL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
15,000 mile service
Rich in the Service Department makes everything go as smoothly as possible. He is knowledgeable and thorough and treats customers with respect. It's a pleasure doing business with him.
KRISTA M E. from Ettleson Hyundai responded on 07/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

TS
Toni S.
Lyons, IL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Fast and efficient service
Thank you
KRISTA M E. from Ettleson Hyundai responded on 07/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

CM
Cervantes M.
Chicago, IL
2013 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Good work
Good
KRISTA M E. from Ettleson Hyundai responded on 07/11/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

EL
Edward L.
Chicago, IL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Wonderful experience
I assumed it was time from brake pads. It's always nice to know you're wrong about expensive maintenance.
KRISTA M E. from Ettleson Hyundai responded on 07/10/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

ML
Michelle L.
Bridgeview, IL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Outstanding experience
We brought our car in for oil change and tire rotation on a Saturday morning. Ryan Krolikowski got us in and out expeditiously and even washed our car for us. It was a very quick and hassle free experience. We look forward to returning for our next service appointment. Thanks, Ryan!!!
KRISTA M E. from Ettleson Hyundai responded on 07/09/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

WB
William B.
Hickory Hills, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Hyundai experience
Friendly people...great customer service
KRISTA M E. from Ettleson Hyundai responded on 07/07/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson