ReScore Reviews™ (20)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
94% Would Recommend
100% Business Response
Latest Review about 13 hours ago
JAMES P. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service and quality of work! Always great!"
Never had an issue at the service dept. Even walking in without an appt. Great job!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/24/2017 02:35 PM
Verified Customer on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They get the job done."
They get the job done.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/24/2017 12:32 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/24/2017

Thank You for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Laura C. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home "
Close convenient and very friendly
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/24/2017 11:12 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/24/2017

Thank you Laura for taking the time to respond. We appreciate you being a part of our family here at Ettleson Hyundai!! 

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Yale J. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time, reliable, honest and competent."
Excellent service!!! I have been coming here for over 10 years.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/24/2017 10:23 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/24/2017

Thank you Yale for taking the time to respond. We appreciate you being a part of our family here at Ettleson Hyundai!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Patricia M. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Exceptional service people
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/24/2017 03:44 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/24/2017

Thank you Patricia for taking the time to respond. We appreciate you being a part of our family here at Ettleson Hyundai!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
SHARON S. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personnel"
Personnel excellant
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/22/2017 05:51 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/24/2017

Thank you Sharon for taking the time to respond. We appreciate you being a part of our family here at Ettleson Hyundai!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I will take my car again but the facility needs an upgrade."
Overall, it was a good experience.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 10:16 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/22/2017

Thank you for taking the time to respond. We appreciate you being a part of our family here at Ettleson Hyundai!! Our new updated dealership will be finished in the spring of 2018!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/22/2017

Thank you for taking the time to respond. We appreciate you being a part of our family here at Ettleson Hyundai!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your efficiency is great. I was pleased at being notified of a recall, which was taken care of immediately."
The only reason I might not return for oil & filter changes is because I have a quick lube place one block from my house.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/22/2017 06:57 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/22/2017

Thank you for taking the time to respond. We appreciate you being a part of our family here at Ettleson Hyundai!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Jeanne M. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil"
Oil c.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/21/2017 11:41 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/21/2017

Thank you Jeanne for taking the time to respond. We appreciate you being a part of our family here at Ettleson Hyundai!! 

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Sandra H. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Love Ettelson "
Very customer friendly
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 11:21 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/21/2017

Thank you Sandra for taking the time to respond. We appreciate you being a part of our family here at Ettleson Hyundai!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Donald H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent all around service."
Marvelous machine, engineering is fabulous. I shall return ! !
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/20/2017 03:59 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/21/2017

Thank you Donald for taking the time to respond. We appreciate you being a part of our family here at Ettleson Hyundai!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Tina G. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 02:16 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/20/2017

Thank You Tina for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 11/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I like the convenience, and the staff has always been helpful and good"
My husband and I have recommended ettleson Hyundai to family
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/18/2017 07:37 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/20/2017

Thank You for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Mary M. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful and professional staff"
I can always depend an the service department staff to get the job done fast and efficiently. They also make the wait comfortable in their well stocked waiting room: coffee, soda, snacks, TV, etc. Very happy with the whole experience.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/18/2017 06:33 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/20/2017

Thank You Mary for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!! 

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Frank G. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every one professional and polite "
No complaints all positive.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:04 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/17/2017

Thank You Frank for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Debra D. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Starter died"
Rich always helps me in the service department and he once again did. We knew something was wrong but unfortunately I had to wait for it to happen to get it fixed. It died at my house and I called immediately and asked Rich if I could have it towed there. He said there would be a spot for me. He was true to his word and Ryan finished up the following day. As a single woman I never feel like I am being taken advantage of and everything is always explained to me. Thanks everyone.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 10:47 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/15/2017

Thank You Debra for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!! I am more than pleased to hear how comfortable you feel while you are hear in our dealership!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
William H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"appointment was on time "
Ver Happy with service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/14/2017 08:37 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/15/2017

Thank You William for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
DONNA G. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and convenient "
They changed my oil and there is no extra sale pitches!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:30 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/15/2017

Thank You Donna for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Ardine D. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"top notch"
Very nice staff and great service
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:35 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/15/2017

Thank You Ardine for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Shirley S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Great people in the Service Dept.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:26 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 11/15/2017

Thank You Shirley for taking the time to respond!!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
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