Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

2797 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 4.1842126/5Overall Rating 4.1842126/5Overall Rating 4.1842126/5Overall Rating 4.1842126/5rating 4.1842126
Original
Overall Rating 2.1842142/5Overall Rating 2.1842142/5rating 2.1842142rating 2.1842142rating 2.1842142
94% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


JP
James P.
Chicago, IL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great service
Our service experience with Ryan K is always the best and so is our 2014 Santa Fe.

JM
John M.
Chicago, IL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Exceptional Service
From start to finish everthing went smoothly. Rich the customer service guy is the greatest. He always makes me feel like a valued customer

AG
Adrian G.
Brookfield, IL
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Customer service
Excellent customer service from both Rich and Ryan. Not a pushy environment and conscious of costs for customer while promoting the quality of the product.

JY
Jerry Y.
Orland Park, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
The service guy
Clean shop, co-operative staff.
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Thank you and see you next time. Have a Great week!
Rich


JS
Juan S.
Tinley Park, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Great service
Took car at appointment time, quick and washed. Rich was great.
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

I appreciate taking care of you and your vehicle ,always a pleasure , thank you , Rich 


Verified Customer
Joliet, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Wonderful service!
I do feel as though I’m in good hands with Ettleson. The service department provides polite and professional communication as well as good results!
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

I appericate taking care you and your vehicle. See you next time, thank you, Rich


RS
Robert S.
Berwyn, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Great service
Friendly people, work done as ordered. On time and fair price!
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

I appreciate taking care you and your vehicle ,thank you, Scott 


OR
Orema R.
Chicago, IL
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Oil change and 15k check up!
Ross, who took care of Me and my car was excellent.
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

See you for your next oil change and anything else you need. Thanks,Ross


BH
Bruce H.
Western Springs, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Outstanding service
Service is prompt, efficient, and on time. Rich is great!
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Thank you and see you next time, Rich


RS
Raymond S.
Arlington Heights, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
fast, friendly, easy to get appointments and close to work
Good dealership, clean organized service area
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Thank you always a pleasure ,see you next time, Ross


DP
Delbert P.
Justice, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Service
Efficient friendly quick---------------Rich Gibbons is terrific
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Thank you so much, Always appreicate taking care of you and your vehicle, Rich


MF
Michele F.
Chicago, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Fast Service
Was welcomed by a very gracious Service Mgr named Rich. I asked how long of a wait
for my oil change. He said in about an hour. It was great I got my car back in less than a hour. I have been to other Hyundai service depts and had to spend a half a work day
there. GoI'd service good people at Ettelson.
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Thank you so much for coming in, See you next time, Rich


JO
Janice O.
Chicago, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
I am always received with warmth and a smile. The service team at this dealership know how to treat a customer with value.
I believe Ryan was my service adviser. He was exceptional. Thank you Ryan.
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Always appreicate taking care of you and your vehicle, thank you again, Ryan


BM
Benjamin M.
Berwyn, IL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
The best
Great place
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Thank you so much and see you next time, Ryan


Verified Customer
La Grange Park, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Always excellent service
The Service Dept , in particular Rich, does an awesome job in keeping my vehicle serviced as needed and meeting their promised delivery times.
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Always appreicate taking care of you and vehicle. Thanks again, Rich


Verified Customer
Brookfield, IL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Excellent service
Hyundai always provides excellent service to my husband and I. They always offer discounts and coupons for services and don’t try to scam us on unnecessary things that need to be fixed on our cars.
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Thank you so much, always a pleasure taking care of you and your vehicle, Ryan


JR
Joan R.
La Grange, IL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
I am always taken care of promtly
My car is operating well and is taken care of when a need arises.
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Always a pleasure taking care of you and your vehicle, thank you again, Rich


Verified Customer
Bolingbrook, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
GREAT Service!
My service was completed quickly and was less than expected!
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Always a pleasure , see you next time, Rich


ML
Michelle L.
Bridgeview, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great experience
My husband brought our Sonata in for recall and oil change. Very good experience, Ryan is excellent! He is attentive to our needs and professional. We really appreciate everyone at Ettleson and will return.
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Thank you so much & see you next time,Ryan


BT
Bruce T.
Brookfield, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Guys like Rich make it a great place to do business!
I think his name is Rich? I'm not sure of his title assistant service manager? He's always been outstandingly pleasant to work with. He's old-school and an asset to your business. Society could use more guys like him!
DANIELLE M. from Ettleson Hyundai responded on 06/17/2019

Thank you so much and see you next time, Rich