Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

2285 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 4.357145/5Overall Rating 4.357145/5Overall Rating 4.357145/5Overall Rating 4.357145/5rating 4.357145
Original
Overall Rating 2.2069/5Overall Rating 2.2069/5rating 2.2069rating 2.2069rating 2.2069
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


MB
Mireya B.
Chicago, IL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Oil Change
I went in for my first oil change for my new car and it was done quickly and efficiently. I also had a weird rust stain on my car (no clue how it got there!) but the gentleman who was taking care of us did a great job trying to get the stain out and made sure my car came back looking beautiful.
KRISTA M E. from Ettleson Hyundai responded on 10/15/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Alsip, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Welcomed
Outstanding dealership- always welcomed with a smile.
KRISTA M E. from Ettleson Hyundai responded on 10/13/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

CA
Crystal A.
Chicago, IL
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great!
I’m extremely happy my brother recommended I buy an suv at Hyundai. I couldn’t have gotten a better suv elsewhere if I got paid! I’d like to know when you’d have sales on remote start. Cold weather is coming up and not planning on freezing in my suv.
KRISTA M E. from Ettleson Hyundai responded on 10/13/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

JE
John E.
Willowbrook, IL
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great service
Very personalized attention. Thank You Rich.
KRISTA M E. from Ettleson Hyundai responded on 10/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Darien, IL
2015 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great service
Would definitely recommend anyone with a Hyundai to bring their vehicle here and make this there go to place for taking care of their vehicle.
KRISTA M E. from Ettleson Hyundai responded on 10/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Chicago, IL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great customer service!
Employees have always been super friendly and helpful the 2 yes that I have been servicing my car with them.
KRISTA M E. from Ettleson Hyundai responded on 10/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

LF
Lakeisha F.
Chicago, IL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great Customer Service
Everyone I interacted was very polite and professional. Scott and Ryan kept me informed throughout the entire process. Ryan thoroughly explained the issues with my car. I do not remember the employee who picked me up but he was very nice and professional as well. After having a horrible experience at my former dealership, it was refreshing to engage with the staff at Ettleson Hyundai. I will definitely be returning to get my car serviced there for as long as I own this car. Although i don't believe I will ever purchase a Hyundai again because it has had entirely too many recalls for me, while I do own this brand, I will remain a customer to this location.

Thank you all for your wonderful service!
KRISTA M E. from Ettleson Hyundai responded on 10/12/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

WB
William B.
Hickory Hills, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Great customer service
I buy my cars here and have them serviced here because of the great customer service.
KRISTA M E. from Ettleson Hyundai responded on 10/10/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

JG
Judith G.
Willow Springs, IL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Easy to get to.
Friendly service. Close to home. Free car wash.
KRISTA M E. from Ettleson Hyundai responded on 10/10/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

JD
James D.
Chicago, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Great place to buy or get your car repaired
Great place to buy or get your car repaired. Friendly and professional.
KRISTA M E. from Ettleson Hyundai responded on 10/09/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

ML
Marie L.
Chicago, IL
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Excellent Service
Although I live near the loop area in Chicago, I travel to this dealer because of the service and courtsey of the employees.
KRISTA M E. from Ettleson Hyundai responded on 10/09/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

VM
Vicky M.
Hodgkins, IL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Routine service
I had timely friendly service.
KRISTA M E. from Ettleson Hyundai responded on 10/09/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

OS
Oshun S.
Bellwood, IL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Awesome
The service team works really hard to provide an outstanding service experience.
KRISTA M E. from Ettleson Hyundai responded on 10/09/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Berkeley, IL
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
new location
The previous location's waiting area was quite a bit nicer.
KRISTA M E. from Ettleson Hyundai responded on 10/09/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Western Springs, IL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Ms
Clean, quick and friendly
KRISTA M E. from Ettleson Hyundai responded on 10/09/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Countryside, IL
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Third Santa Fe
Never a problem
KRISTA M E. from Ettleson Hyundai responded on 10/09/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

DA
Doug A.
Hillside, IL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Service Tech
Service advisor was the best. The work done was good and well priced
KRISTA M E. from Ettleson Hyundai responded on 10/05/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

Verified Customer
Bridgeview, IL
2011 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/05/2018 Category: Service
Somewhat okay
I like the cars. The advisors in the mechanic/service repair area. But there needs to be better communication. I should feel invited. I had a car repaired and would have liked to know everything that went on. I didn’t know my car was restarted so everything was set backwards all over again.
KRISTA M E. from Ettleson Hyundai responded on 10/05/2018

Thank you for taking the time to provide us with your feedback. I apologize for not meeting your expectations. I will forward this information to the manager and he will contact you to further discuss this issue.

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

MK
Mary K.
Frankfort, IL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Prompt service
I wasn't able to get in until the middle of the afternoon. I was taken care of in a timely manner. I was done within the hour and on my way.
KRISTA M E. from Ettleson Hyundai responded on 10/05/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson

OS
Osameh S.
La Grange Park, IL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Fast,informative and friendly
Great job, friendly fast service good location great management.
KRISTA M E. from Ettleson Hyundai responded on 10/05/2018

Thank you for taking the time to provide us with your feedback. We appreciate you being a part of our family here at Ettleson Hyundai!

Krista Engel
Customer Service 
Ettleson Hyundai 
708-491-0200
kengel@ettleson