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SureCritic / Pronto Auto Care
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Pronto Auto Care

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(42 Reviews)
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Score Details

5 stars
69%
4 stars
19%
3 stars
2%
2 stars
2%
1 star
7%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(682) 554-0014
Open
Business Hours

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Central Time (Us & Canada)
2708 K Ave Ste A Plano, TX 75074
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Pronto Auto Care's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(42 Reviews)
Write a Review
Recent Reviews
SO
gravatar
Samuel O.
Irving, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/08/2018
Bunch of liars!!
They are a bunch of scammers, please do not take your car there. They will lie and play games with you once you pay them. I had my car towed to their shop to get repairs done, I paid $1300 when i picked up my car, car broke down the next day for the same issue. I towed the car to their shop again, its been sitting there for 2 weeks, no updates or nothing, i am constantly calling them to get updates and they do not pick up your calls. They will keep telling you stories upon stories, they are not straight forward. Avoid them if you can.
Not Recommended
SP
Sushant P.
Plano, TX
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2017
verified customerVerified Customer
Category: Service
Sushant said the service advisor was honest, and they finished in a timely manner.
Recommended
PW
Paige W.
Plano, TX
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2017
verified customerVerified Customer
Category: Service
Paige said the business always answers all of her questions and they are very helpful.
Recommended
OM
Omar M.
Allen, TX
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2017
verified customerVerified Customer
Category: Service
Omar said the service was good. The technician who assisted him was helpful.
Recommended
BW
Bruce W.
Plano, TX
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2017
verified customerVerified Customer
Category: Service
Bruce said they had to go through two transmissions because the first one was bad but the end result is good. Omar went above and beyond and smoothed things out and provided his wife with a loaner vehicle. The materials that were used before were not good. He has used them before.
Recommended
MJ
Mark J.
Garland, TX
Toyota Camry Solara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2017
verified customerVerified Customer
Category: Service
Mark said it took longer than he hoped but the staff is good.
Recommended
AA
Ards A.
Texas
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2017
verified customerVerified Customer
Category: Service
Ards said this business has great service.
Recommended
RT
Ronald T.
Richardson, TX
Jeep Wrangler
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2017
verified customerVerified Customer
Category: Service
Ronald said they didn't fix the problem and they overcharged him. The vehicle's brakes were not fixed and it put his grandsons life in danger. He feels like he was duped because he went to speak with them and he didn't get an apology. He would not recommend them for reasons stated.
Not Recommended
AS
Abidi S.
Houston, TX
GMC Yukon XL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2017
verified customerVerified Customer
Category: Service
Abidi said the business did not want to give him his vehicle. He had to get a cashier's check in order to get his vehicle. He got his vehicle back but, he would not recommend the business for service. He said they are cheaters.
Not Recommended
EM
Eric M.
PLANO, TX
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2017
verified customerVerified Customer
Category: Service
Eric said they provided quality service.
Recommended
AD
Ambar D.
Allen, TX
Honda Civic
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2017
verified customerVerified Customer
Category: Service
Ambar said the staff at this business were good with everything.
Recommended
SO
Susan O.
Plano, TX
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
verified customerVerified Customer
Category: Service
Susan they did well and they were good.
Recommended
ON
Oscar N.
Dallas, TX
MINI Cooper
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
verified customerVerified Customer
Category: Service
Oscar said they did really well.
Recommended
JW
John W.
Plano, TX
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
verified customerVerified Customer
Category: Service
John said this business did everything he asked. There were no problems.
Recommended
AY
Alan Y.
Plano, TX
Lexus ES 300h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
verified customerVerified Customer
Category: Service
Alan said this business provided him with good and fast service.
Recommended
Displaying Review 1 - 15 of 42 in total
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