Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

259 Reviews

97% Would Recommend
Latest Review 27 days ago

Reviews


DS
Daniel S.
Richardson, TX
INFINITI M35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Daniel said the staff provided dependable service above and beyond what was expected.
This review was collected via phone interview by Customer Research Inc.
kurd m. from A1 Quality Transmission & Auto Repair responded on 12/27/2018

HELLO DR DANIEL 
 APPRECIATE YOUR BUNSINESS 
ANY TIMES IF YOU & YOUR FAMILY NEED A CAR SERVICE MORTHIN WELCOME WEE GLOD TO SEE YOU  .
 YOU HAVE A NICE DAY HAPPY NEW YEARS 
 GOD BLESS 

kurd m. from A1 Quality Transmission & Auto Repair responded on 01/03/2019

HELLO DE DANIEL 
APPRECIATE YOU BUNSINESS 
WE ARE HER FROM  8:OO am TO 6:pm 
IF YOUE ARE NEED CAR  SERVICE 


CL
CHARLES L.
Richardson, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Best Mechanics in Dallas and Richardson
They are laser focused on your car's mechanics because they don't do tires or inspections just transmission and auto repairs. As a result when they were investigating an engine noise they spotted a serious problem with my wife's car and its motor mounts that probably saved her from having a serious accident. The quality of their work was excellent and THEIR PRICES ARE ALSO VERY REASONABLE. I won't take our cars anywhere else for mechanical repairs. THEY ARE THE BEST!

CL
Charles L.
Richardson, TX
Acura 3.0CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Charles said the service was great and he appreciates that they assure the safety of his vehicles.
This review was collected via phone interview by Customer Research Inc.

CL
Carolyn L.
Dallas, TX
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Friendly people
I a oil change and it was fast service. Thanks!

DT
dyana t.
The Colony, TX
Honda Civic Sdn
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/14/2018 Category: Service
Dyana said she felt misled. When she went in they told her she only needed a mount done on the motor and transmission. The problem was unfixed. She went back and was told that it was a transmission problem. She did not understand why it was not noticed in the diagnostic test when ran.
This review was collected via phone interview by Customer Research Inc.

JW
Johnnell W.
Forney, TX
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Johnnell said the staff were pretty good people, and did honest work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Richardson, TX
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Fast service
Very nice & friendly place! My car was in & out fast! Yes, I would recommend them to family and friends!

BB
Britney B.
Dallas, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Britney said the technicians were not pushy, were honest with her and allowed for her to make the decision about what was going to be done for her vehicle. The service was good.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Richardson, TX
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Chris said that the place did a good job.
This review was collected via phone interview by Customer Research Inc.

TK
TOMMY K.
Dallas, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Honest people
Hard to find honest people. Russell is one of that brand

JC
Jeff C.
Dallas, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Jeff said he had a great experience with this business. The staff were very knowledgeable and friendly. They were really personable.
This review was collected via phone interview by Customer Research Inc.

BR
Bhamverpal R.
Richardson, TX
Kia Rio
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/29/2018 Category: Service
Bhamverpal said the staff told him they could fix his vehicle. After paying over $600, he had to sell the vehicle because it was not properly repaired.
This review was collected via phone interview by Customer Research Inc.

JS
Jay S.
Richland Hills, TX
Ford Transit Connect
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Jay said that he would certainly recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Plano, TX
Oldsmobile Cutlass Supreme
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Paul said that everything was fixed and the vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

DC
Darrin C.
Garland, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Darrin said the facility kept him informed and was honest about the cost.
This review was collected via phone interview by Customer Research Inc.

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Mary T.
Dallas, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Mary said that she was pleased with the work and the people.
This review was collected via phone interview by Customer Research Inc.

CB
Cathenne B.
Dewey Beach, DE
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/24/2018 Category: Service
Spoke with Cathenne. She said she would never recommend this business. She had to take her vehicle back multiple times as the air conditioning never worked after she left. Upon bringing the vehicle back for the third time she was told the AC guy was off that day. The issue has yet to resolved. This business was just terrible.
This review was collected via phone interview by Customer Research Inc.

MH
Mathew H.
Rowlett, TX
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Matthew said the business gave him a price and it was correct and everything was done to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

KD
Kabugu D.
Mc Kinney, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Kabugu said the business provided good service at a reasonable price, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TG
Thomas G.
Dallas, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Thomas said the staff are very honest, straightforward, and did the work in timely manner.
This review was collected via phone interview by Customer Research Inc.

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