Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

194 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 6 months ago

Reviews


SV
Sarah V.
Florida
Volkswagen Jetta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2015 Category: Service
Sarah said the service this business provided was great. The price they quoted was lower than the price it ended up being because there were things came up which did not get diagnosed before.
This review was collected via phone interview by Customer Research Inc.

WK
William K.
Orange Park, FL
Mercedes-Benz ML430
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2014 Category: Service
William said they did a great job but by them cutting off the catalytic converter, the noise is still there so the problem is not completely gone.
This review was collected via phone interview by Customer Research Inc.

NL
Nancy L.
Jacksonville, FL
Volvo 940
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2014
The service...we rely on it.
Thanks for keeping us on the road....the free car wash was also greatly appreciated!

CM
Chelvis M.
Jacksonville, FL
BMW 328i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2014
GREAT SHOP!!
Lowest prices in town for the best service highly recommend.

EC
Eric C.
Jacksonville, FL
Volkswagen GTI
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2014 Category: Service
Eric said his air conditioning unit was broken. The business said they did no damage to the vehicle but he believes they are responsible. They tried to fix the issue but were not able to.
This review was collected via phone interview by Customer Research Inc.

CB
Claude B.
Orange Park, FL
BMW Z3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2014 Category: Service
Claude said the business is a nice bunch of guys and he can get in and out of the business with no hassles.
This review was collected via phone interview by Customer Research Inc.

NJ
Niles J.
Jacksonville, FL
Porsche Boxster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2014 Category: Service
Spoke with Phillip. He said for the most part, he was satisfied with the service at this business.
This review was collected via phone interview by Customer Research Inc.

JP
Jamel P.
BMW 335i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2014
Friendly and knowledgable staff
Scheduled an oil change and when I got there decided to do a few more things. Staff was very nice I was treated like they cared. They were prompt in finishing all work and their service was great all the way, from start to finish. The only reason I gave 4 stars was the price was a little more than I was used to. Not by much though.

TB
Tom B.
Sharon, PA
Audi S4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2014 Category: Service
Tom said he was satisfied with the overall service and price.
This review was collected via phone interview by Customer Research Inc.

FH
Fred H.
St. Augustine, FL
Porsche Cayenne
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2014 Category: Service
Fred said they did exactly what they said they were going to do and he was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

JD
Jose D.
BMW 528i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2014 Category: Service
Jose said the people at this business were very helpful and nice. Their customer service was great and their price was much cheaper than another business'. The service took a day longer than expected because the business found out their first diagnosis was not correct and it took an extra day to get the right part.
This review was collected via phone interview by Customer Research Inc.