Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

312 Reviews

99% Would Recommend
Latest Review almost 2 years ago

Reviews


JG
Jana G.
North Windham, CT
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/17/2015 Category: Service
Jana said her experience at this business was good. They did a good job, but her check engine light has come back on.
This review was collected via phone interview by Customer Research Inc.

LC
Luis C.
Colchester, CT
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/26/2015 Category: Service
Luis said that the prices are kind of high now and they are not how they used to be.
This review was collected via phone interview by Customer Research Inc.

JD
Jeremy D.
Colchester, CT
Volkswagen Passat
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/26/2013 Category: Service
Jeremy said he had his vehicle towed to this business. It cost him $1600 to get it repaired so his engine light would go off. On the way home, the engine light came back on and he took the vehicle back. It sat there all day and when he called them at the end of the day, they had not even started looking at it. He took his vehicle to another business and had it fixed. This business cost him $1600 plus $300 for a rental vehicle without getting the vehicle fixed. He would not recommend this business to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

MD
Michele D.
Colchester, CT
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/16/2012 Category: Service
Michele said she was not pleased with her service visit this time. She called to inform them that she was going to leave her vehicle in this facility the night before so they could find out why her engine light is lit and also do an oil change. When she called before 2:30 pm the following day, her vehicle was not even being worked on. She also said that her problem with the engine light was not resolved. This business did a diagnostic test and found out that the computer was not communicating with the engine, which is why her engine light is always on. She decided not to have her vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

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