Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

312 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


NL
Nick L.
Columbia, CT
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2015 Category: Service
Nick said he is satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

WC
Wendy C.
Colchester, CT
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2015 Category: Service
Wendy said everything was good at the business and she had no problems there.
This review was collected via phone interview by Customer Research Inc.

VP
Vincent P.
Colchester, CT
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2015 Category: Service
Spoke with Vincent's wife. She said they did a great job.
This review was collected via phone interview by Customer Research Inc.

NM
Nate M.
Colchester, CT
Mazda 3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2015 Category: Service
Nate said this visit was good.
This review was collected via phone interview by Customer Research Inc.

BR
Bruce R.
Willington, CT
Chevrolet Colorado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2015 Category: Service
Spoke with Chris. She said the business fixed the problem with the vehicle, although it was expensive.
This review was collected via phone interview by Customer Research Inc.

AB
Alison B.
Colchester, CT
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2015 Category: Service
Spoke with Jaden. He said service at this business is quick and good. On this last visit however, the estimate was $400 higher than a quote from another business.
This review was collected via phone interview by Customer Research Inc.

TO
Terrence O.
Amston, CT
Toyota 4Runner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2015 Category: Service
Terrence said they do good work but sometimes he does not get the feedback he wants.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Colchester, CT
Nissan Xterra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2014 Category: Service
Richard said his vehicle still had a little idle problem after his visit with the business, but it was not as bad as it had been.
This review was collected via phone interview by Customer Research Inc.

LE
Lindsay E.
Coventry, CT
Toyota Matrix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2014 Category: Service
Lindsay said the business was good.
This review was collected via phone interview by Customer Research Inc.

NM
Nathan M.
Colchester, CT
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2014 Category: Service
Nathan said he went in for service and was out quickly.
This review was collected via phone interview by Customer Research Inc.

SR
Seymour R.
Lebanon, CT
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2014 Category: Service
Seymour said they forgot to bleed the brakes but everything else was fine.
This review was collected via phone interview by Customer Research Inc.

KP
Kalpendu P.
Colchester, CT
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2014 Category: Service
Kalpendu said they did a great job and he had no issues.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Griswold, CT
Saab 9-5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2014 Category: Service
Spoke with Ron. He said he had to have the vehicle towed back to the business and chose not to elaborate.
This review was collected via phone interview by Customer Research Inc.

SR
Stewart R.
East Hampton, CT
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2014 Category: Service
Stewart said the business did his brakes the next day and he was happy.
This review was collected via phone interview by Customer Research Inc.

DC
DONALD C.
CT
Buick Park Avenue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2014
Tired
Service friendliness outstanding,price ??

MH
Marc H.
Colchester, CT
Mercedes-Benz CLK430
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2014 Category: Service
Mark said this business told him they did not repair his windshield wiper leak, but they did not tell him why. They did a great job on the work they did.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
Colchester, CT
Nissan Frontier
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2014 Category: Service
Gary said this business was very up front about the repairs and they explained the fees to him. He said they made him feel comfortable to be there. They did the job right.
This review was collected via phone interview by Customer Research Inc.

DL
Dayna L.
East Haddam, CT
Chevrolet Cobalt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2013 Category: Service
Dayna said the service was great. They were not the most personable on the phone but she does not expect that from an mechanic. Everything was great at this business.
This review was collected via phone interview by Customer Research Inc.

LF
Lauren F.
East Haddam, CT
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2013 Category: Service
Lauren said she felt the prices were a little high, but the service was good.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Colchester, CT
Acura 3.2TL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2013 Category: Service
Spoke with Randi. She said the work took longer than she expected.
This review was collected via phone interview by Customer Research Inc.

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