Bolton Motors

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Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

614 Reviews

5 star
87%
4 star
8%
3 star
1%
2 star
<1%
1 star
1%
99% Would Recommend
Latest Review 6 days ago

Reviews

SM
Samuel M.
Vernon Rockville, CT
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Samuel said the business was very informative.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/09/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
IH
Irene H.
Coventry, CT
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Spoke with Irene's son. He said that the emissions test was fine. The business is close by and if he needs anything done, he will go there.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/09/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
ZH
Zach H.
Vernon Rockville, CT
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Zach said they did everything quickly and relatively economically.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/09/2018

Good morning Zach

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
SC
Sidney C.
Manchester, CT
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Sidney said he had his son bring the vehicle in to be inspected. He said he likes them. They are prompt and they do good work. They have always treated him well.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/09/2018

Good morning Sidney,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
Verified Customer
Vernon Rockville, CT
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
2006 Acura TL
Enjoy the friendliness of the staff and good service
Recommended
Ed C., General Manager from Bolton Motors responded on 11/05/2018

Good morning Terri,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
AM
Andy M.
Bolton, CT
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Andy said the service was good. It was fine, uneventful.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/05/2018

Good morning Andy

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
IK
Irene K.
Bolton, CT
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Irene said the staff is very fair and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/05/2018

Good morning Irene,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
TM
Thomas M.
Manchester, CT
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Service
Thomas said he will recommend this facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 11/05/2018

Good morning Tom always a pleasure

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
CP
CHASE P.
Manchester, CT
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Serpentine Belt replacement
Bolton motor’s technician notice that my serpentine belt was on the way out while doing my oil change. I had noticed that the truck would make a squeal here and there and really bad on some days. They replace the belt within a hour which I thought would take all day. Good thing there honest, reliable, good technicians, and fast service. Thank you Bolton motors for keeping me safe and off the side of the road .
Recommended
Ed C., General Manager from Bolton Motors responded on 10/22/2018

Good morning Chase,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
JK
Jack K.
Connecticut
Saab 9000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Jack said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/29/2018

Good Morning Jack,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
LW
Lyndon W.
Coventry, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Lyndon said the business gave him a good experience. They always come through for him and he wants them to keep doing a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/29/2018

Good morning 

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
JJ
Janusz J.
Andover, CT
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Janusz said he hasn't had any problems with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/29/2018

Good morning Janusz,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
PS
PAUL S.
Vernon Rockville, CT
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Camaro and Tahoe
Ed and his team is the reason I keep coming back. They always exercise integrity, dependability, technical knowledge and overall great customer service. Thank you

Paul
Recommended
Ed C., General Manager from Bolton Motors responded on 10/22/2018

Good morning Paul,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
HL
HELEN L.
Manchester, CT
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Trust
Ed work with me and bought me a few more years from my explorer
Recommended
Ed C., General Manager from Bolton Motors responded on 10/09/2018

Good norning Helen,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
LS
LYNN S.
Coventry, CT
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Friendly and honest
I got an oil change. Clean waiting area and friendly and honest staff
Recommended
Ed C., General Manager from Bolton Motors responded on 10/09/2018

Good morning Lynn.

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
JJ
Johan J.
Bolton, CT
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Johan said the employees provided fair service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/09/2018

Good morning Johan,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
VG
VIRGINIA G.
Hebron, CT
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Location and staff
Timely service, knowledgeable, location
Recommended
Ed C., General Manager from Bolton Motors responded on 10/02/2018

Good morning Virginia always a pleasure,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
JP
Joe P.
Bolton, CT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Joe said the staff gives a price and it's always right. They have fantastic customer service, and they do quick work which is always good. He never has to go back, and has used them for a few years.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/03/2018

Good morning Joe,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
LH
Lillian H.
Bolton, CT
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Spoke with Lillian's husband. He said the staff provided a good service, and he was pleased with the service he received.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/03/2018

good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
DA
Debbie A.
Coventry, CT
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Debbie said the business provided good service, the communication and the prices were also good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/05/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
Displaying Review 1 - 20 of 614 in total