Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

591 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


EL
Ernie L.
Bolton, CT
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Ernie said the staff were courteous, fast, and provided great service.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 09/21/2018

Good morning Ernie,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

CP
CHASE P.
Manchester, CT
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Oil change
The oil change went good, fast service, they also informed me that my serpentine belt is on it’s way out and they recommend that it should be replace. Made another appointment to have that replaced.
Ed C., General Manager from Bolton Motors responded on 09/19/2018

Good morning Chase,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

MT
Maryann T.
Coventry, CT
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Maryann said the business was quick and she got her vehicle back on time.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 09/19/2018

Good morning Maryann,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

RV
RONALD V.
Bolton, CT
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Emissions
Prompt, professional service
Ed C., General Manager from Bolton Motors responded on 09/15/2018

Good morning Ron,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JM
Jace M.
Bolton, CT
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Jace said that the place's customer service was great and they had great communication.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 09/15/2018

Good morning  Jace,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

PS
Paul S.
Vernon Rockville, CT
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Paul said the business had him in and out really fast.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 09/11/2018

Good morning Paul,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

AC
AMY C.
Bolton, CT
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Great Service!
Great Service & Friendly Staff!
Ed C., General Manager from Bolton Motors responded on 08/30/2018

Good afternoon Amy,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

Verified Customer
Andover, CT
Ford Escape
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/27/2018
Upselling
Usually have a really good experience with these guys because the gentlemen at the front desk take the time to explain everything to me. Last few visits there has been a woman with a bad attitude. Tried to guilt me into getting new rotors and a whole brake set, which a 2nd opinion said was unnecessary. Her quote was also 2x what I was offered by other people. Quality of service has gone down.
Ed C., General Manager from Bolton Motors responded on 08/28/2018

Good morning Sarina 
please contact me as soon as you have a chance to talk about you visit to Bolton motors

Thanks so much for the review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JT
John T.
Manchester, CT
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
John said the staff are friendly and worked well with him on a big synthetic oil change. He is very satisfied.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 08/27/2018

Good morning John,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

GC
Greg C.
Bolton, CT
Jeep Wrangler
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/23/2018 Category: Service
Greg said that the place is usually pretty good, but this time it took them 60 days to acquire his part.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 08/28/2018

Good morning Greg,
 when we have altered vehicles which we and owner do not know the year of engine/transmission in vehicle sometimes it is trial and error to find parts but so sorry for incovenience to jeep

Thanks so much for the review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
Ed C., General Manager from Bolton Motors responded on 08/28/2018

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

VC
Virginia C.
Bolton, CT
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Virginia said the staff are always ready, willing, and able. They answered her questions and were super cooperative.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 08/23/2018

Good afternoon Virginia always a pleasure,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JS
Jeff S.
Coventry, CT
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jeff said they were very accommodating.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 08/22/2018

Good morning Jeff,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

BJ
Brian J.
Andover, CT
Toyota Tundra 2WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Brian said the customer service at this business was really good. The staff were very pleasant and friendly.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 08/14/2018

Good morning Brian always a pleasure,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

AS
Anthony S.
Bolton, CT
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Anthony said his wife was very happy with her experience bringing her vehicle in. The staff have always treated him very well, which keeps him coming back. Whenever someone is looking for a recommendation, the business is the first place he thinks of for service.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 08/08/2018

Good moring 

Please let us know how we can make your experience a 5 star

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

MM
MELANIE M.
Manchester, CT
Chevrolet Monte Carlo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Great Service
My car was so loud, brought it in at 8am and by two it was so quiet I didn't even think it was running lol. Professional and courteous service, highly recommend Bolton Motors.
Ed C., General Manager from Bolton Motors responded on 08/07/2018

Good Aternoon Melanie 

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

WC
William C.
Coventry, CT
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
William said they do the job they are supposed to do.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 08/07/2018

Good morning William,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

HB
Henry B.
Coventry, CT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Henry said that the staff at this business are very personable people.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 07/31/2018

Good morning Henry,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

LT
LEONARD T.
Coventry, CT
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Vehicle Emissions inspection
I scheduled an appointment and Bolton Motors took me on time , and completed the inspection in about 10 minutes. I was impressed with this service.
Ed C., General Manager from Bolton Motors responded on 07/27/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

CS
Charles S.
Bolton, CT
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Charles said he always gets good service.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 07/28/2018

Good morning Charles,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

AG
Arlene G.
Bolton, CT
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spoke with Jane. She said, this business is very convenient.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 07/21/2018

Good morning Arlene,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

Displaying Review 1 - 20 of 591 in total