Bolton Motors

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860-643-9521
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Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

603 Reviews

5 star
87%
4 star
8%
3 star
1%
2 star
<1%
1 star
1%
99% Would Recommend
Latest Review 2 days ago

Reviews

CP
CHASE P.
Manchester, CT
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Serpentine Belt replacement
Bolton motor’s technician notice that my serpentine belt was on the way out while doing my oil change. I had noticed that the truck would make a squeal here and there and really bad on some days. They replace the belt within a hour which I thought would take all day. Good thing there honest, reliable, good technicians, and fast service. Thank you Bolton motors for keeping me safe and off the side of the road .
Recommended
PS
PAUL S.
Vernon Rockville, CT
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Camaro and Tahoe
Ed and his team is the reason I keep coming back. They always exercise integrity, dependability, technical knowledge and overall great customer service. Thank you

Paul
Recommended
HL
HELEN L.
Manchester, CT
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Trust
Ed work with me and bought me a few more years from my explorer
Recommended
Ed C., General Manager from Bolton Motors responded on 10/09/2018

Good norning Helen,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
LS
LYNN S.
Coventry, CT
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Friendly and honest
I got an oil change. Clean waiting area and friendly and honest staff
Recommended
Ed C., General Manager from Bolton Motors responded on 10/09/2018

Good morning Lynn.

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
JJ
Johan J.
Bolton, CT
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Johan said the employees provided fair service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/09/2018

Good morning Johan,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
VG
VIRGINIA G.
Hebron, CT
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Location and staff
Timely service, knowledgeable, location
Recommended
Ed C., General Manager from Bolton Motors responded on 10/02/2018

Good morning Virginia always a pleasure,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
JP
Joe P.
Bolton, CT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Joe said the staff gives a price and it's always right. They have fantastic customer service, and they do quick work which is always good. He never has to go back, and has used them for a few years.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/03/2018

Good morning Joe,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
LH
Lillian H.
Bolton, CT
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Spoke with Lillian's husband. He said the staff provided a good service, and he was pleased with the service he received.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/03/2018

good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
DA
Debbie A.
Coventry, CT
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Debbie said the business provided good service, the communication and the prices were also good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 10/05/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
EB
Emily B.
Manchester, CT
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Emily said this business was very courteous to speak with. They were honest and did their best.
Recommended
This review was collected via phone interview by Customer Research Inc.
PS
PAULINE S.
Manchester, CT
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
prompt service
Staff explain service very good
Recommended
Ed C., General Manager from Bolton Motors responded on 09/24/2018

Good morning Pauline,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
RB
RICHARD B.
Coventry, CT
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Emission test
It was that time for our Lexus to have an emissions test. So after stopping into Bolton motors walked in give the receptionist the keys, registration and $20.00 sat down in their lounge and was back on the road within 20 minutes. Never had to make an appointment and was on my way within a small time frame.
Recommended
Ed C., General Manager from Bolton Motors responded on 09/24/2018

Good morning Rich,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
EL
Ernie L.
Bolton, CT
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Ernie said the staff were courteous, fast, and provided great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 09/21/2018

Good morning Ernie,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
CP
CHASE P.
Manchester, CT
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Oil change
The oil change went good, fast service, they also informed me that my serpentine belt is on it’s way out and they recommend that it should be replace. Made another appointment to have that replaced.
Recommended
Ed C., General Manager from Bolton Motors responded on 09/19/2018

Good morning Chase,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
MT
Maryann T.
Coventry, CT
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Maryann said the business was quick and she got her vehicle back on time.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 09/19/2018

Good morning Maryann,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
RV
RONALD V.
Bolton, CT
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Emissions
Prompt, professional service
Recommended
Ed C., General Manager from Bolton Motors responded on 09/15/2018

Good morning Ron,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
JM
Jace M.
Bolton, CT
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Jace said that the place's customer service was great and they had great communication.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 09/15/2018

Good morning  Jace,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
PS
Paul S.
Vernon Rockville, CT
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Paul said the business had him in and out really fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 09/11/2018

Good morning Paul,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
AC
AMY C.
Bolton, CT
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Great Service!
Great Service & Friendly Staff!
Recommended
Ed C., General Manager from Bolton Motors responded on 08/30/2018

Good afternoon Amy,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
JT
John T.
Manchester, CT
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
John said the staff are friendly and worked well with him on a big synthetic oil change. He is very satisfied.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 08/27/2018

Good morning John,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
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