98% Would Recommend
Latest Review 5 days ago
James G. on 12/13/2017
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James said the people were wonderful. He didn't have a lot done but it was a great place.
Vehicle: Jeep Compass
Category: Service
Service Date: 11/20/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager at Bolton Motors responded on 12/15/2017

Good morning James 

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs. Please let us know what we can do to make it a 5 star experience for you.

Thanks kindly
Eddie Chaves
General manager
Thomas M. on 11/13/2017
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Thomas said he would recommend this business.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager at Bolton Motors responded on 11/16/2017

Good Afternoon Tom,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
DOROTHY L. on 11/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly quick service "
Friendly quick service
Vehicle: GMC Sierra 1500
Service Date: 11/10/2017
Review Created: 11/11/2017 04:37 AM
Ed C., General Manager at Bolton Motors responded on 11/14/2017

Good morning Dorothy,

Please let us know how we could make your visit a 5 star experience.

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
Eileen A. on 08/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Richard. He said he was satisfied but they had to come back again a week later. It was fine.
Vehicle: Subaru Impreza Coupe
Category: Service
Service Date: 07/14/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager at Bolton Motors responded on 09/11/2017

Good morning Eileen,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
ANN U. on 06/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Everyone very friendly and knowledgeable about the work being done."
Fast friendly and clean service
Vehicle: Nissan Versa
Service Date: 06/02/2017
Review Created: 06/03/2017 05:52 AM
Ed C., General Manager at Bolton Motors responded on 06/05/2017

Good Morning Ann, 

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
Milagros M. on 05/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Milagros said the service at this business was quick, easy and inexpensive.
Vehicle: Honda Odyssey
Category: Service
Service Date: 05/03/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager at Bolton Motors responded on 05/08/2017

Good Morning Milagros, 

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
Jeffrey N. on 04/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Brian. He said he brought his vehicle in a few day ago for service and he had to bring it back in for the same problem.
Vehicle: Honda Accord
Category: Service
Service Date: 04/05/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager at Bolton Motors responded on 04/14/2017

Good morning Jeffery'

So sorry for you having to bring back vehicle for problem.

when vehicle was in at prior service id did have same issue but part that we replaced was not in need of replacement at first service. would love to speak to you directly please call me at your earliest time .

Thanks so much for the  review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
DUANE F. on 03/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Courteous, efficient,clean waiting area"
Interested in customer satisfaction is obvious
Vehicle: Chevrolet Silverado
Service Date: 03/28/2017
Review Created: 03/30/2017 02:55 AM
Ed C., General Manager at Bolton Motors responded on 04/07/2017

Good afternoon Duane,

let us know how we can get 1 more star,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
DALEANN B. on 03/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"You are just down the street from me and you have always been very good people"
OOPS! .See above
Vehicle: Toyota RAV4
Service Date: 03/21/2017
Review Created: 03/23/2017 06:12 AM
Ed C., General Manager at Bolton Motors responded on 03/24/2017

Good morning,

Please let us know how we can earn one more star ?

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
Harry Z. on 03/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Harry said the business did a good job and they were fast.
Vehicle: Mazda CX-9
Category: Service
Service Date: 03/17/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager at Bolton Motors responded on 03/21/2017

Good morning Harry, 

Please let us know how we can earn that fifth star!

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all your vehicle needs

Thanks kindly
Eddie Chaves
General manager
ROBERT L. on 03/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Super nice people, You are not just a #."
The receptionist was extra personable and the car is great and I just wish that If they thought something else was wrong other than what they fixed they could tell me.
Vehicle: Chevrolet Malibu
Service Date: 03/09/2017
Review Created: 03/11/2017 10:48 AM
Ed C., General Manager at Bolton Motors responded on 03/13/2017

Good morning Robert,

We always try to let our  customers know if they need to bring car in for more work.

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
Shane M. on 01/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Allison. She said this business is pleasant and they get the job done.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/14/2017
Review Created: 01/16/2017
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager at Bolton Motors responded on 01/18/2017

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
LEONARD T. on 01/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Emissions test"
Did emissions testing on my car in a very prompt and professional manner
Vehicle: Honda Odyssey
Service Date: 01/10/2017
Review Created: 01/13/2017 10:05 PM
Ed C., General Manager at Bolton Motors responded on 01/14/2017

Good moring Leonard,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
DON R. on 12/30/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good people"
They seemed happy to see me even though I was only having emissions test. I will try them for service in the future !
Vehicle: Toyota Camry
Service Date: 12/15/2016
Review Created: 12/30/2016 12:29 PM
Ed C., General Manager at Bolton Motors responded on 12/31/2016

Happy holidays Don look foward to helping u out for service soon,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs


Thanks kindly
Eddie Chaves
General manager
Harvey P. on 09/03/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Harvey said the business was a few days late getting the service done. However, he really likes dealing with them and everybody is really good there.
Vehicle: Dodge Stratus
Category: Service
Service Date: 08/31/2016
Review Created: 09/03/2016
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager at Bolton Motors responded on 09/07/2016

Good morning Harvey 

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs and very sorry for delay in getting vehicle completed we do our best to get parts and repair vehicle as soon as possible.

Thanks kindly
Eddie Chaves
General manager
Joe C. on 08/22/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Joe said he had a misunderstanding there but everything got worked out.
Vehicle: BMW 325Ci
Category: Service
Service Date: 08/20/2016
Review Created: 08/22/2016
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager at Bolton Motors responded on 08/23/2016

Good morning Joe,

Thanks so much for the  review and was great talking with you,  remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
Thomas M. on 07/28/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Thomas said he likes to be taken on time or at least near the appointment time.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 07/26/2016
Review Created: 07/28/2016
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager at Bolton Motors responded on 07/29/2016

Good Morning Thomas,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
BILL V. on 07/10/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great customer service and excellent diagnostic/ repair work"
Better diagnostic work than Audi dealer.... saved some money and got a great result!
Vehicle: Audi S5
Service Date: 07/08/2016
Review Created: 07/10/2016 02:35 PM
Ed C., General Manager at Bolton Motors responded on 07/11/2016

Good morning Bill


Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
DAVID W. on 07/07/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Honesty"
Good quality work
Vehicle: Toyota Corolla
Service Date: 07/06/2016
Review Created: 07/07/2016 05:13 AM
Ed C., General Manager at Bolton Motors responded on 07/07/2016

Good morning David

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
Christina M. on 06/06/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Christina said she has an issue with her vehicle. The axles made a crunchy noise and she isn't sure if it has gone away. It's only on the left side on her vehicle. Eric fixed her vehicle before her issues were addressed and when she backed it up, it made that crunchy noise. It was a pretty good experience.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 06/04/2016
Review Created: 06/06/2016
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager at Bolton Motors responded on 06/07/2016

Christina, if vehicle is still making any noise please bring in to recheck.

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager
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