Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 142 Reviews )

99% Would Recommend
95% Business Response
Latest Review 1 day ago

Reviews


SF
Susan F.
Las Vegas, NV
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
The only trust worthy place in Las Vegas.
Excellent work exceptional employees. They have my full trust in the work they do. I highly recommend Express Auto Care only in Las Vegas. Thank you for work well done.....
Brad M. from Express Auto Care responded on 11/13/2019

Thank You Susan For Taking The Time to Leave us a Nice Review


CW
Chris W.
Las Vegas, NV
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Chris said he's a retired mechanic with three degrees and he can trust the guys at the business to do the right job. He said he was treated with fairness and consideration and he has sent people there. Everything he has needed was done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 11/07/2019

Thanks For  The Nice Review Chris!

Brad M. from Express Auto Care responded on 11/12/2019

WOW! THANK YOU SO MUCH for such an AWESOME review! WE APPRECIATE YOU!


SO
Stephanie O.
Las Vegas, NV
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Where we make our customer's our FRIENDS
Hello, I am Stephanie we may or may not have already met. I am the Customer Service Adviser here at EXPRESS AUTO CARE. Not only do I work here, I have our car serviced here as well. The doors opened here on Washington and Nellis in 1997. Brad has been very selective in choosing his team. To help ensure a positive flow with each of you in mind.Thanks to our positive reviews and referrals, there is no need to pay for advertisements. Allowing us to successfully provide excellent services at fair rates without cutting corners. Ken and Diego go out of their way to service each car as if it were one of their loved ones driving it. As a lady and a mum this means a lot to me. I too need to know my car is reliable and safe.
With that being said to those of you I have already met I APPRECIATE YOU to those in our future WE LOOK FORWARD TO MEETING YOU.
Brad M. from Express Auto Care responded on 10/31/2019

Thanks Steph, for The  Nice review!


KM
Kode M.
Las Vegas, NV
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Kode said the business had honesty and was straightforward with him.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 10/29/2019

thanks for the Nice Review


PR
Peter R.
North Las Vegas, NV
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Peter said he would highly recommend this business, they service quickly and the employees were extremely nice.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 10/29/2019

Thanks for the Nice review


ML
Michael L.
Las Vegas, NV
Land Rover Discovery
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/28/2019 Category: Service
Michael said the business did the job correctly. The facility didn't not call back when they said they would.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 10/29/2019

Thanks For the nice Reivew!


JH
Jonathan H.
Las Vegas, NV
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Jonathan said the business had good customer service.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 10/29/2019

Thanks for the nice review!


DW
Deonte W.
Las Vegas, NV
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Deonte said the staff have great customer service, they are nice and he loves the place.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019
Great Service As Usual
After putting on new tires needed an alignment. In and out in an hour. Reasonable cost as great staff as usual. Highly recommend this shop!
Brad M. from Express Auto Care responded on 10/21/2019

Thanks Again Richard!


FL
Fernando L.
Las Vegas, NV
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019
Excellent place for car care
Highly recommended place for any problems in regards to dealing with your vehicle.
Brad M. from Express Auto Care responded on 10/19/2019

Thanks for the Nice Review!


TB
Todd B.
Las Vegas, NV
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019
Great service
I had a great experience, needed quick service and that's exactly what I recieved. The Team here was personable and professional. I also recieved a follow up personal text asking how my Ford was doing. Amazing!! You dont see service like this much. I'll definitely be back when needed. Thank You Express Auto Care.
Brad M. from Express Auto Care responded on 10/02/2019

Thanks For The Nice Review Todd!! 


SA
Shawn A.
Las Vegas, NV
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Shawn said the service was fine and cool.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 10/05/2019

Thanks Shawn for the Nice Review


RL
Richard L.
Las Vegas, NV
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019
Great Service
Took my mini here for an alignment after putting on new tires. In and out with no delays. Great shop and staff!
Brad M. from Express Auto Care responded on 09/23/2019

Thanks Richard!


JR
James R.
Las Vegas, NV
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
In & Out
Got and oil change, lkube and smog test while I waited. Great service.
Brad M. from Express Auto Care responded on 09/20/2019

HI Jim Thanks For the Long time customer Loyality!


BZ
Bill Z.
Las Vegas, NV
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Problem with driver side power window
As always, Brad & his team did an excellent job in solving my window problem. They replaced the window regulator & the window motor.

The repair was quick, professional, fair priced, and with no problems. Everyone was courteous & friendly.

Express Auto Care is THE place to go to for smog, auto & truck repairs, DMV etc..
Brad M. from Express Auto Care responded on 09/20/2019

Thank you Bill For your long time customer Loyalty! 


ME
Mario E.
Las Vegas, NV
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Mario said this business was pretty good. They did a good job the first time. They had great customer service.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 09/23/2019

Thanks For The Nice Review Mario!


Verified Customer
Henderson, NV
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Great service
Needed a car battery replaced urgently. Store manager recommended the right battery and replaced it himself.
Brad M. from Express Auto Care responded on 09/19/2019

Thank You For The Nice Review!!


RG
Robert G.
Las Vegas, NV
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Robert said the staff are good people and they do good work.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 09/06/2019

Thank You Robert For The Nice Review!! Have a good Week End!


Verified Customer
Las Vegas, NV
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019
Very helpful
They were helpful and friendly.
Brad M. from Express Auto Care responded on 09/04/2019

Thanks for the Nice Review! Wendy!! always a pleasure to have you hear,

Brad M. from Express Auto Care responded on 09/04/2019

Thanks for the Nice Review! Always a pleasure to have you here!


WK
WENDY K.
Las Vegas, NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019
The people are great!
This is my second time going to Express Auto everyone there is so nice and so sweet and the guy with the front desk remembered my name and new things that we had talked about and remembered all of that that is great customer service. so you guys always do a great job on my car and don't overcharge me and don't try to pull the wool over my eyes and try to take advantage of me this is a great place to go.
Brad M. from Express Auto Care responded on 09/05/2019

Thank You , and Steph Appreciates You!!