Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

110 Reviews

99% Would Recommend
95% Business Response
Latest Review about 16 hours ago

Reviews


TK
Tonie K.
Las Vegas, NV
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Always takes good care of my car.
Had an oil change and they found a problem with my radiator which they fixed promptly. Thanks. Now if you just convince your new person to stop calling me sweetheart it would a win win
Brad M. from Express Auto Care responded on 07/18/2019

Thanks for the Nice Review!, And just a note we have Your tail light Here, 


FT
Florence T.
North Las Vegas, NV
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Customer service!
I can truly say that this is the first shop that I have been into that I didn't feel like I was going to be ripped off! They took their time explaining to me about the problem with my brakes and I was really satisfied with the receptionist and the owners. This shop was recommended to me by close friends and boy were they right!
Brad M. from Express Auto Care responded on 07/18/2019

Thank you ,   for the very Nice Review!! See You Again Soon


JS
Joseph S.
Las Vegas, NV
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Joseph said he is a repeat customer and the service at this business is always done correctly.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 07/16/2019

Thank You Joseph For the Nice Review


JR
James R.
Las Vegas, NV
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Friendly people and great service
Staff is friendly and helpful. They serviced my car, found the problem, ordered parts, and fixed the problem. All while I waited.
Brad M. from Express Auto Care responded on 07/16/2019

Thank You James see you again soon!


EE
Enrique E.
Las Vegas, NV
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Enrique said the staff are very professional, nice and took care of his vehicle right away.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 07/11/2019

Thank You Enrique For The Nice Review! See you agan soon....


Verified Customer
Las Vegas, NV
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Smog & renewal for DMV
Brad and his crew did another FANTASTIC job. My 2006 needed a smog check & a registration renewal. On the 25, those activities were performed quickly and with no problems or difficulties. On the 29, the Post Office delivered the new registration and the new sticker.

It's nice to have an efficient & reliable mechanic that can repair my car and perform DMV activities with ease. I avoid going to the DMV when I can.

Express Auto Care is THE PLACE. to go for repairs or DMV services.
Brad M. from Express Auto Care responded on 07/01/2019

Thank You  for your long time customer Loyalty for you and all for faimly automotive needs!! 


JR
Jennifer R.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Jennifer said that everything went well.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 07/01/2019

Thank you Jennifer for the nice review!! 


SU
Sofia U.
Las Vegas, NV
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Sofia said this business did a good job.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 06/28/2019

Thank You Sofia!!!


Verified Customer
Las Vegas, NV
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
Great service
Just needed coolant flush-called and they fit me in on a Monday mid afternoon. Found out they do smog checks-did that as well-saves me an extra trip. Called me when work was completed-ahead of time! Thanks!
Brad M. from Express Auto Care responded on 06/26/2019

Thank You For the nice Review! See you next time


RL
Richard L.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019
Good Service Visit
No complaints as usual. Quick and friendly service and staff.
Brad M. from Express Auto Care responded on 06/27/2019

Thanks again Richard!!


RL
Richard L.
Las Vegas, NV
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Usual Great Service
The usual great service at this shop! Great crew working there! Timely service and fair prices.
Brad M. from Express Auto Care responded on 06/19/2019

Than you  Richard for letting service all three of your viechels over the the years! 


UF
Ugene F.
Las Vegas, NV
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Spoke with Debbi. She said the female staff member at the front desk provided the best customer service she has ever experienced.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 06/20/2019

Yes Stephany is Greaat!! ILL be surt to tell Her and thanks for the Nice review!! 


BE
Bart E.
Las Vegas, NV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019
Their great
I’ve never had any problems with their work. They stand behind it and do it right the first time.
I recommend them to all my friends.
Brad M. from Express Auto Care responded on 06/17/2019

Thank you Bart! For The Nice Review!!


SW
Stcey W.
Las Vegas, NV
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Stcey said the business gave really good customer service. The service was completed very quickly and everything that was asked for was completed.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 06/12/2019

This is what we LOVE to hear. It was our pleasure to assist you and get you back on the road SAFELY!. Thank you so much for choosing US here at EXPRESS AUTO CARE. Please stop by should you need more assistance or even JUST to SAY HELLO!! We LOVE that too. 


SW
Stacey W.
Las Vegas, NV
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Stacey said the business gave really good customer service. The service was completed very quickly and everything that was asked for was completed.
This review was collected via phone interview by Customer Research Inc.

PE
Peter E.
Las Vegas, NV
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
They do good work and stand behind it.
I recommend them to everyone.
Brad M. from Express Auto Care responded on 06/10/2019

Thanks for the Nice Review! Peter


RL
Richard L.
Las Vegas, NV
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
Quick Service
Dropped in for a smog check- in and out quickly and efficiently. And at a reasonable price.
Brad M. from Express Auto Care responded on 05/31/2019

Thank you Richard for the very Nice Review! See you Again Soon!!


DB
Dontrell B.
Las Vegas, NV
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2019 Category: Service
Dontell said he went into the business for an oil change, but does not think they topped off his power steering fluids.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 05/29/2019

Thanks For the Nice Review Dontrell, Bring it back in and ill check too see if it is full. should be about 3/4 to the top


DR
Dana R.
Las Vegas, NV
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Dana said the employees were kind. She was satisfied with her service.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 05/29/2019

Thanks for the nice review Dana!!


RL
Richard L.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Great Service Visit
Another satisfactory service visit. In and out quickly with friendly staff as usual. I take all my cars here and never disappointed.