Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

132 Reviews

99% Would Recommend
95% Business Response
Latest Review 12 days ago

Reviews


TB
Todd B.
Las Vegas, NV
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019
Great service
I had a great experience, needed quick service and that's exactly what I recieved. The Team here was personable and professional. I also recieved a follow up personal text asking how my Ford was doing. Amazing!! You dont see service like this much. I'll definitely be back when needed. Thank You Express Auto Care.
Brad M. from Express Auto Care responded on 10/02/2019

Thanks For The Nice Review Todd!! 


SA
Shawn A.
Las Vegas, NV
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Shawn said the service was fine and cool.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 10/05/2019

Thanks Shawn for the Nice Review


RL
Richard L.
Las Vegas, NV
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019
Great Service
Took my mini here for an alignment after putting on new tires. In and out with no delays. Great shop and staff!
Brad M. from Express Auto Care responded on 09/23/2019

Thanks Richard!


JR
James R.
Las Vegas, NV
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
In & Out
Got and oil change, lkube and smog test while I waited. Great service.
Brad M. from Express Auto Care responded on 09/20/2019

HI Jim Thanks For the Long time customer Loyality!


BZ
Bill Z.
Las Vegas, NV
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Problem with driver side power window
As always, Brad & his team did an excellent job in solving my window problem. They replaced the window regulator & the window motor.

The repair was quick, professional, fair priced, and with no problems. Everyone was courteous & friendly.

Express Auto Care is THE place to go to for smog, auto & truck repairs, DMV etc..
Brad M. from Express Auto Care responded on 09/20/2019

Thank you Bill For your long time customer Loyalty! 


ME
Mario E.
Las Vegas, NV
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Mario said this business was pretty good. They did a good job the first time. They had great customer service.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 09/23/2019

Thanks For The Nice Review Mario!


Verified Customer
Henderson, NV
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Great service
Needed a car battery replaced urgently. Store manager recommended the right battery and replaced it himself.
Brad M. from Express Auto Care responded on 09/19/2019

Thank You For The Nice Review!!


RG
Robert G.
Las Vegas, NV
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Robert said the staff are good people and they do good work.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 09/06/2019

Thank You Robert For The Nice Review!! Have a good Week End!


Verified Customer
Las Vegas, NV
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019
Very helpful
They were helpful and friendly.
Brad M. from Express Auto Care responded on 09/04/2019

Thanks for the Nice Review! Wendy!! always a pleasure to have you hear,

Brad M. from Express Auto Care responded on 09/04/2019

Thanks for the Nice Review! Always a pleasure to have you here!


WK
WENDY K.
Las Vegas, NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019
The people are great!
This is my second time going to Express Auto everyone there is so nice and so sweet and the guy with the front desk remembered my name and new things that we had talked about and remembered all of that that is great customer service. so you guys always do a great job on my car and don't overcharge me and don't try to pull the wool over my eyes and try to take advantage of me this is a great place to go.
Brad M. from Express Auto Care responded on 09/05/2019

Thank You , and Steph Appreciates You!! 


JR
Jim R.
Las Vegas, NV
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2019 Category: Service
Jim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 08/31/2019

ThANKS FOR THE NICE rEVIEW JIM!


JG
Jose G.
Las Vegas, NV
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Jose said the service was fast and efficient. The employees took care of the vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 08/28/2019

Thanks for the Nice Review Jose!


QW
Quinten W.
Las Vegas, NV
Dodge Magnum
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2019 Category: Service
Quinten said he got awesome service but it was a bit expensive.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 08/26/2019

Thanks for the Nice review Quinten


BZ
Bill Z.
Las Vegas, NV
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Dead battery
Woke up to a dead battery on Wednesday morning. Called Express Auto and they came in about 30 minutes. Jump started the car and I drove it to the shop. The charging system test confirmed the battery was dead. Brad's team replaced the battery and I had them change the oil and replace gas filter while in the shop.

Express Auto Care does EXCELLENT work, by KNOWLEDGEABLE mechanics, at a GREAT price ! I highly recommend them for all of your auto repairs !
Brad M. from Express Auto Care responded on 08/19/2019

Yes Bill Glad it was Something Simple!  Thanks for the Nice Review! We will see you next time


JC
Joe C.
North Las Vegas, NV
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Joe said the employees were honest and did a good job. He likes this business.
This review was collected via phone interview by Customer Research Inc.
Brad M. from Express Auto Care responded on 08/24/2019

Thank You Joe, For the Nice review!! 


JR
James R.
Las Vegas, NV
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019
Great Service.
Knowledgeable people. Great service.
Brad M. from Express Auto Care responded on 08/12/2019

Thanks For A nice Review Jim!!


TL
TODD L.
Las Vegas, NV
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Best local shop
One of the most honest and best service garages in Vegas!
Brad M. from Express Auto Care responded on 08/10/2019

Thank You Todd!  Have a Great Weekend !


EM
Edgar M.
Las Vegas, NV
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
They are Professional
I like this place because they take their time looking for things to be replaced or that need attention, I know now what things need to be done to my car.
Brad M. from Express Auto Care responded on 08/06/2019

Thanks For The Nice Review Edgar! 


Verified Customer
Las Vegas, NV
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
2006 Mercury - oil change & gas filter
As always, Brad and his crew did a FANTASTIC job ! Excellent work at a great price. Express Auto Care is our family's "go to" mechanic shop. I highly recommend them.

RL
Richard L.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019
Quick Service
Had my one of my BMWs window regulators go belly up. Stopped by Saturday, made appointment for 8:00 Monday morning, and it was done by 10:00a. Quick and great service!
Brad M. from Express Auto Care responded on 08/01/2019

Glad too get your window Fixed! Thanks again Richard!