ReScore Reviews™ (1)
Hey Joe, we discussed this one, it's the airbag light because you have an open or high resistance in the primary deployment loop. That was pre-existing, you said you see the light from time to time. Thanks, Frank.
Hey Steve, this is Frank, the owner. I spoke to Gerry abt. this because I wasn't aware that you had your car here for a week. I was very sick Monday, Tuesday and 1/2 of Wednesday when I returned at abt. 1:00 pm. When I got there your Cobalt was in the bay. Gerry was having a tough time keeping up with phone calls etc. but he said he did talk to you and explain that I was sick and he needed my help to diagnose your supercharged engine problems. When I got in on Wednesday, your car was my first order of business and I also spoke to you that day and explained what types of testing I planned on doing. By the end of that day, your problem was fully diagnosed and you picked it up. You dropped it off Monday afternoon and picked up Wednesday afternoon as per my schedule book and the invoice date. 2 1/2 days is not a week, I'm sorry the repairs on your car will be expensive (no compression in cylinder #4) but your review is alittle unfair. Call me at 516 223-6740 and we can discuss it further, Frank.
OK Steve, so now we kept your car over one week -false statement. We didn't fix your problem, we diagnosed your problem just as you asked us to, you were very concerned about how much it would cost to fix. My mechanic and your neighbor, Giberto tried to figure out what was wrong and could not, so Gilberto said to bring it to me for diagnosis only and that's what I did. No compression, zero psi in cylinder #4 is an internal mechanical problem, it cannot be fixed for $150.00. Gilberto told me you took it to another shop and they replaced the engine, they charged you $1000.00 for labor only, another false statement. You told all of us that you bought the car from an auction with these problems, and you got the car cheap, you took the chance and it backfired on you. I don't care if you give me a zero star review because I know I did the right thing and all my customers know everyone gets treated fairly and with respect.
James, we did exactly what you requested and made a list of what the car needed, then called you with the estimate. We only ordered the parts when you declined to do the work so you could see the parts we recommeded and understand exactly what was wrong. We were not expecting to do the work, our suppliers pick up returns once a week so its no big deal, sorry for the misunderstanding, Frank.