My service adviser, Trevor, was the best service adviser I've worked with in the 11 years since I bought my car at Fairfax Hyundai. He patiently and thoroughly explained what was going on with my car, expressed understanding and compassion at my disappointment that so much work had to be done/it would cost so much, and waited after the service department closed for the day so I could pick up my car before the expected snowstorm. We got ten inches of snow - if he hadn't waited for me, I wouldn't have had my car back for days and would've had difficulty getting to work. He also promptly returned all my phone calls, which is more than I can say for many of my prior experiences with other advisers over the years.

Recommended

Customer C. from Fairfax Hyundai responded on 01/15/2019 01:56 PM

Dear Valued Customer,

Thank you so much for the 5-star review. We are more than happy to hear that your experience with us was great! We appreciate your business and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444

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