First Rate service from Start to Finish
After 40 years of driving, I had my first flat tire on the way home from work last week. I was Frustrated not only because I realized the tire was sliced and couldn’t be repaired, but also because my new car didn’t have a spare. A call to AAA and within a short time a driver and tow truck showed up to rescue me. Carlos was pleasant, informative and offered advice on where to get my new tire. ( I had no idea what to do, as I have never needed a new tire) We went directly to Federal Towing and he assured some someone would help me as soon as they reopened in the morning. He even offered to drive me home! The next morning I spoke to Jerry and after a few phone calls he was able to find a tire and have the car ready the next day. Throughout the whole experience I was kept apprised of arrival times, completion times and cost. Both men were professional, honest and dependable. I felt that they truly had my best interest in mind.I would ABSOLUTELY RECOMMEND THEM..but hope I never have to use them again! Thank you !!!