Findlay Hyundai St. George


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1174 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.200002/5Overall Rating 4.200002/5Overall Rating 4.200002/5Overall Rating 4.200002/5rating 4.200002
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
97% Would Recommend
100% Business Response
Latest Review 13 minutes ago
Lanita H. on 04/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I enjoy coming here"
The service is fast and good. The waiting area is clean and enjoyable to wait in. The service personnel are always friendly and helpful.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/18/2018
Service Type: Maintenance
Review Created: 04/26/2018 10:14 AM
Herbert S. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
The people are friendly and helpful
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 04/23/2018
Service Type: Maintenance
Review Created: 04/25/2018 03:39 PM
Shirl C. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great !!"
Always been treated with care .
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 04/20/2018
Service Type: Maintenance
Review Created: 04/25/2018 06:53 AM
Erik J A. at Findlay Hyundai St. George responded on 04/25/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Verified Customer on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and Courteous"
The recall repair was very satisfactory
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/19/2018
Service Type: Repair
Review Created: 04/23/2018 04:11 PM
Erik J A. at Findlay Hyundai St. George responded on 04/24/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

John D. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Right -On"
Although this was my first visit i was greeted by my first name. Tim took care of all my needs and concerns. My vehicle was ready when it was promised to be.
Overall i was extremely pleased with the service and will be returning for any future repairs. Thank-you.
Sincerely,
John Dubovick
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/19/2018
Service Type: Maintenance
Review Created: 04/23/2018 03:27 PM
Erik J A. at Findlay Hyundai St. George responded on 04/23/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Adam R. on 04/23/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Average Service at best"
If you deal with anybody other than Jim or Chad BEWARE because you are going to be barely acknowledged. The constant shuffling around of service centers has created a massive failure and a serious devaluation of what used to a be a real key selling point of your dealership. The lack of service advisors with friendly people skills and car skills is what has made me convinced that It is time to just buy a cheaper car on the other side of the freeway. The noise continues from my front wheel well and a simple fix of my turn blinker was improperly diagnosed last time. I was ready to pay for it but nobody could diagnose it properly so I fixed it myself. I mean come on... it is a $4 lightbulb that you can charge me $30 bucks for?? Do you guys not like money????
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 04/18/2018
Service Type: Maintenance
Review Created: 04/23/2018 12:30 PM
Erik J A. at Findlay Hyundai St. George responded on 04/25/2018

Sorry for any inconvenience Adam we are going through some new training and new advisors i wish i could have more Jim and Chad's. if ther is anything i can do to win your bussniess back i would like to here from you. i know this is not any kind of an Excuse.

Erik Atkinson Service Manager  (435) 986-8829 

Erik J A. at Findlay Hyundai St. George responded on 04/25/2018

Sorry for any inconvenience Adam we are going through some new training and new advisors i wish i could have more Jim and Chad's. if ther is anything i can do to win your bussniess back i would like to here from you. i know this is not any kind of an Excuse.

Erik Atkinson Service Manager (435) 986-8829

Loretta G. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
As always Findlay Hyundai Service staff performed above average. My 20,000 service was done amazingly fast. It is a pleasure dealing with the staff.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/21/2018 01:48 PM
Erik J A. at Findlay Hyundai St. George responded on 04/23/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Nelson A. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Fast service , quality, and friendly.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/21/2018 06:48 AM
Erik J A. at Findlay Hyundai St. George responded on 04/23/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Verified Customer on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, efficient dealership"
xxxxxxx
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/20/2018 07:19 AM
Erik J A. at Findlay Hyundai St. George responded on 04/20/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest dealership "
The service department is always professional, honest and fast. I appreciate when they bring issues to my attention but I dont feel like I am being upsold unnecessary service. Will always use this dealership.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 12:34 PM
Erik J A. at Findlay Hyundai St. George responded on 04/20/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY (435) 986-8829 Erik Atkinson Service and Parts Manger

Roger M. on 04/17/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Regular Service "
Every thing was excellent except for one thing. I had a $10 coupon from Senior Saver which wasn't applied to my bill. The person taking care of me had it lying on my bill and just forgot to apply it. I also didn't check the bill at the time and didn't notice the error until I got home. I should have checked the bill before signing stuff but didn't. My mistake. It was only $10 so no big deal. I'm still pleased with the service I got and will continue to get.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 02:06 PM
Erik J A. at Findlay Hyundai St. George responded on 04/18/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Steven M. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Just came in without an appointment and was done in about 45 minutes.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 01:57 PM
Erik J A. at Findlay Hyundai St. George responded on 04/17/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Phyllis B. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to go."
Great customer service, fast service😊
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/12/2018 12:22 PM
Erik J A. at Findlay Hyundai St. George responded on 04/12/2018

Thank you for the Positive feedback and taking the time to fill out our review. We look forward to serving you on your next visit. Thank you again. If any questions please fill free to contact me, and have a wonderful day.     (435) 986-8829

Erik Atkinson Service and Parts Manger

Linda F. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"TREATED WELL, GOOD SERVICE"
Had been told that they have tires in stock for my car at all times. I even made an appointment to make sure but tires were not there.
The dealer loaned me a beautiful Sonata to drive so I did not have to wait for the tires to come. That was the only problem and it was handled well. The staff is courteous.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/09/2018 06:44 PM
Erik J A. at Findlay Hyundai St. George responded on 04/11/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Verified Customer on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, friendly service"
Quick, friendly service
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/09/2018 03:00 PM
Erik J A. at Findlay Hyundai St. George responded on 04/11/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Gary D. on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and helpful."
My husband pass away three months ago and always took the cars to Findlay, he was always pleased with their service so why would I take it anywhere else.

ruthD
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/08/2018 10:27 AM
Erik J A. at Findlay Hyundai St. George responded on 04/09/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Verified Customer on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
great
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/07/2018 02:19 PM
Erik J A. at Findlay Hyundai St. George responded on 04/09/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Verified Customer on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service! "
Easy to get in, no problems.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 03/22/2018
Service Type: Repair
Review Created: 04/06/2018 11:32 PM
Erik J A. at Findlay Hyundai St. George responded on 04/09/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Robert B. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
good custmer service
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/06/2018 12:44 PM
Erik J A. at Findlay Hyundai St. George responded on 04/09/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

Barry B. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"See previous"
See previous
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/05/2018 07:56 PM
Erik J A. at Findlay Hyundai St. George responded on 04/09/2018

Thank you for the time you have taken out of your day to fill out our review. We strive to do the VERY BEST for you and your vehicle to get you back to your busy schedule. Thank you again, and we look forward seeing you on your next visit. HAVE A WONDERFUL AND SAFE DAY   (435) 986-8829

   
Erik Atkinson Service and Parts Manger

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