Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

307 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


VB
VERGIL B.
Bolingbrook, IL
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2019
tire change
I've got there late, but the service was quick and professional.
I changed my cars tires here for years and I was disappointed that they do not offer anymore free alignment for buying and install twoo tires.

JR
JENNIFER R.
Western Springs, IL
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Great Service
My entire family has been coming here for years, probably decades, because they are trustworthy and reliable.

JK
John K.
Westmont, IL
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
John said that the place was fast, took care of him and gave him a low price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Woodridge, IL
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Good service, not stressing extras
Quick and quality service, as ussual

LA
LORENZO A.
Chicago, IL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Plesently surprised
I had an appointment with another establishment to do my repair but when I showed up I was asked can i leave the vehicle with them And I couldn’t because I drove all the way from Chicago. They then asked me if I can come back another day, we’ll lets just say I’ll never go back again! So after leaving I was headed home upset beyond belief then on my route back I saw Firestone and I decided to stop. I really needed this repair done because I have to take the emissions test and my check engine light was on. I knew it would cost way more money to fix at Firestone but at this point I didn’t care. Walked in and the service was great , I was given two quotes because it was possible that more work had to be done to take care of the issue I was having. After a 2 hour wait my repair was done and I’m standing at the counter with my money in hand ( the larger amount because I never am lucky enough where things go in my favor) , and to my surprise, they not only did the repair in a timely manor but they got it done for the smaller quoted price! This is a 5 star establishment with honest prices and good mechanics! I would definitely use them again.

RH
ROBERT H.
Bolingbrook, IL
Ford Transit Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Oil change.
Thank you again, guys for your prompt service and see you back next week for the other repairs.
When the heat shield 🔥comes in.

MV
MANTAS V.
Willowbrook, IL
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
The.best...
5.star.....100%.

MM
MARK M.
Willowbrook, IL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Very caring employees
Thank You so much for all your help getting my Jeep running you guys are the Best 😊

JR
JOHN R.
Palos Park, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Sercixe and expertise
They took care of my issue and performed another service I asked for.

MV
MANTAS V.
Willowbrook, IL
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
The.best...
The.best.5.star.100%

EM
ED M.
Darien, IL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Always Great Service
In the middle of a snowstorm, they took in my car and fixed it overnight. I couldn't have been happier.

RK
ROBERT K.
Westmont, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Great service
Got me back in action right away.

KT
KIM T.
Willowbrook, IL
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
Customer service
Prompt, speedy outstanding service at reasonable prices love this place

DM
DAN M.
Clarendon Hills, IL
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
Great service great people
Awesome service as always. Thanks a bunch.

CR
CRYSTAL R.
Willowbrook, IL
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
They were very professional it was extremely clean and comfortable. I was in and out in less then 1 hour.
I would recommend this location to everyone who needs service.

TN
TOMASZ N.
Darien, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Great
Very fast service . Thanks.

CJ
COLLEEN J.
Westmont, IL
Scion xD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Fast & Friendly
Firestone got me in and out quickly. I didn't know what was wrong with my tire, so I was worried about being ripped off, but they explained exactly what the issue was and fixed it for a reasonable price.

CL
Christopher L.
Darien, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Christopher said they were very nice and they gave him a free car wash when they got some oil on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MH
Margaret H.
Downers Grove, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Margret said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

GL
Gerry L.
Westmont, IL
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Gerry said the customer service was great.
This review was collected via phone interview by Customer Research Inc.