ReScore Reviews™ (11)

ReScore
Overall Rating 4.4545436/5Overall Rating 4.4545436/5Overall Rating 4.4545436/5Overall Rating 4.4545436/5rating 4.4545436
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Linda P. on 10/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"A little slow this time."
Usually this dealer has very fast service, but took 1 1/2 hours for oil change and state inspection. I had an appointment, but am thinking maybe they were a little short-handed this day. Still would highly recommend this dealer.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/23/2017 04:58 AM
Malcolm B. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They did the needed recall work and did not charge me."
no problems
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/23/2017 04:52 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/23/2017

Thank you for the feedback.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Joseph S. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Safety recall"
Staff was (as always) super friendly!! When I was greeted, i was told they would have me finished within the hour, less than 20 minutes later, my car was washed and ready to go.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/20/2017 12:31 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/20/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
the people
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/20/2017 08:46 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/20/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I love my Santa Dr and I know that it is being taken care of when I bring it in for servicing. I wouldnt take it anywhere else.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 02:35 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/20/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Mary F. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A place I can trust."
Quality service is always reliable.
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/19/2017 07:09 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/20/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Teresa F. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Quick dependable service with great customer service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/19/2017 05:39 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/20/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Sharon S. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai Service"
They can usually work me in on short notice. This week I had an overdue inspection sticker and they got me in. I did have a light showing on my console that I thought they would check for me but I forgot to mention it. It was still on after the service.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 04:08 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/20/2017

Thank you for the feedback.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Sherry B. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Everyone is very polite and welcoming. They make you feel st home while you are waiting.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 01:58 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/20/2017

Thank you so much!

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Thomas M. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely and clean"
everyone was very polite.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/19/2017 01:28 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/19/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Satisfied"
I am satisfied with my service experience. Technicians need to be told not to change a customer's radio station, turn auto lights off or adjust temperature controls.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:10 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/19/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Dale S. on 10/19/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As Always....Great Service!"
Always great service and done in a timely manner.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 03:21 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/19/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent!"
Always friendly people and good work.
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:44 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/18/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
SUSAN L. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Everyone is always helpful and friendly.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 12:19 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/18/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good service"
Pleasant experience
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 11:42 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/18/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Constance L. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and courteous service "
Car service and checkup
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 06:53 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/16/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Tracie S. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/14/2017 06:16 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/14/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Robert K. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient location and service"
Reasonable service time
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/14/2017 08:05 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/14/2017

Thank you for your feedback.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Claudia D. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service and Sammy called me a couple days later to answer my questions about my appointment
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 05:17 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/14/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hello"
Good place to wait while your car is being servicex
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 01:48 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 10/13/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Displaying Review 1 - 20 of 941 in total