First Team Hyundai

Great service. Sean and Ann truly went above and beyond.

Prompt service. Car was clean when returned.

From the minute we drove off the lot after buying our Elantra, we've had only superior service from the folks at First Team Hyundai. We're delighted with our experience!

I have had a few new cars in the past and I love the service I have gotten. The wait time was short and Hyundai is by far my favorite car dealership in the Roanoke Valley!!

Love the vehicle, love the service so far. Will not purchase anything else from First Team and will not recommend sales from there.

Helpful employees.

Very good service and did what I asked and provided recommendations without being overbearing. Very professional.

Everyone is always friendly and nice and helpful in answering questions.

In on time, out on time.

Very good service from people that did what needed to be done.

Sam was awesome as always!!! But the lady that works with him really needs to learn some CS skills.

Service is excellent, however I do not like your new process of having to go through a scheduler who does not know you or the car. This person gave me some wrong advice about my car, BUT it was corrected by the service techs when they began work on the car.

For this visit, I would give the schedule procedure a D

Very pleasant experience with Marie 06-13-19 .. Only thing I was NOT HAPPY with as they charged me for a tire rotation . they had to take the tires off to check the brakes .. Charge me 22.00 to roll the tire back to the front .. this is how they get over women .. lesson learned

The agents are very friendly and service was prompt

everything was fine, prompt and complete

I'm always eager to provide feedback to First Team Hyundai because they never disappoint. They keep their customers happy with minimal wait time for prompt delivery of service. I did not even have to wait to schedule an appointment to check out a malfunction light, and the warranty covered the repair. They even provided a car wash!

I brought my car in for an oil change and inspection and told them that since the last oil change the car seemed louder. I was told that my car was taken last time to an off site lube place while I waited without my knowledge and they didn't put the air filter cap back on properly. I do not take my vehicle to these places for that reason. The gentleman at the counter said he put it in my records now that I did not want it taken anywhere else. The service I received that day was exceptional. Thank you for a great job.

I've always HATED going to car dealerships but this is the first time I've ever had a good experience getting a car. The staff is awesome and have been exceptionally kind and considerate. This is the first time in my 58 years that I've been able to walk onto a lot and pick out the car I wanted. I'm so happy with our 2018 Kona!!! Thank you First Team!!!!

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The service team made sure I got my oil change on time! Much appreciated! Hyundai is great and Wayne is still there for me whenever I have questions!